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Apex EmergeCard Remote Access manual Remote Access User Guide
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Apex EmergeCard Remote Access
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Troubleshooting
Install
Warranty
Configuration
Connecting to an OutLook Switch or a Server
Symptom
Setting up the Target Systems
Default Settings for Emerge Function Keys
To adjust Standard PS/2 mouse drivers
Setting Alternate Function Key Mapping
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EmergeCard
Remote Access User Guide
Run Your Servers Smarter
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Contents
EmergeCard
Remote Access User Guide
Run Your Servers Smarter
EmergeCard Remote Access User Guide
3. Configuration
2. Installation
1. Overview
4. Operation
Appendices
5. Troubleshooting
1. Overview
EmergeCard Remote Access Overview
How to Reach Apex Customer Support
Package Contents
Save Your Emerge Packaging
Feature
Key Features
Description
System Requirements
2. Installation
Recommended systems
Recommended system parameters
1 Check the contents of the package
Installation Checklist
3 Install your EmergeCard
2 Plan the Emerge system options Connection options
Planning Your Emerge System Options
Remote access options
System connection options
System location options
Video resolution support options
To install your EmergeCard
Installing your EmergeCard
Connect to a switch console port
Connecting to an OutLook Switch or a Server
Connect to a switch system port
Connect directly to a server
To connect to a switch console port or server
Connect to a system port
Connecting to a Multi-user OutLook Switch
Connect to a switch console port
To connect to an OutLook multi-user switch
Installation
Connecting to a Viewpoint User Pod
To connect to a user pod
Connecting to a Viewpoint User Pod and System Pod
To connect to a user pod and system pod
Configuring Your EmergeCard
3. Configuration
Configuration checklist
1 Install and configure the Emerge software
Setting up the Target Systems
Install and Configure the Emerge Software
To install and configure your Emerge software
Set your target system mouse movement
Application operation checklist
Using the Emerge Application
4. Operation
Launching the Emerge Application
To use the Switch Configuration Wizard
Using the Switch Configuration Wizard
4 Select the type of switch being used. Click Next. -or
6 Yes brings up a dialog box asking which ports the tiered switches are attached to. Select All or Ports. If you select Ports, proceed to Step 10. Click Next
8 Selecting Yes brings up a dialog box that asks you to identify the tiered switch type
10 If you select Ports, a dialog box appears asking you to enter the port numbers and/or port ranges, separate port numbers and/or ranges with commas
Page
To Begin a Host Session
Beginning a Host Session
Emerge Application Window
This Icon
Emerge Application Tool Bar
Represents This
Send Ctrl+Alt+Del
Target System Tool and Status Bars
Send Ctrl+Esc
This Icon
Menu Items in the Emerge Window
CONFIGURE
This Key Represents This
Which Does This
HELP
This Key Represents This Which Does This WINDOW
Operation
Resolution Table
Optimizing Your Connection Performance
Screen Update Rate
To optimize screen activity
Changed-Segment Grid
No Screen Activity
Screen Activity Identified
Default Settings for Emerge Function Keys
Using Function Keys
This Key Represents This
Which Does This
To set alternative key mapping and function keys
Setting Alternate Function Key Mapping
To remove an Emerge Function Key assignment
Hide Pointer in Full-Screen DOS Mode
Configuring Mouse Pointers
Synchronizing Mouse Movement
To synchronize mouse movements
To adjust Intellimouse drivers
To adjust Standard PS/2 mouse drivers
Access via Control PanelMouseMotion tabPointer Speed
Access via Control PanelMousePointer OptionsPointer Speed
Improving the Video Display
This Adjustment
Has This Effect
To adjust the displayed video image of the target system
Operation
Setting Your Switch Port Scan Rate
To change Target Window Properties
Adjusting the Target Window Properties
To modify log file settings
Adjusting Log File Options
Maintaining Log Files
To verify the current version of the Emerge
Viewing Emerge Versions
Symptom
5. Troubleshooting
Recommended Solution
Probable Cause
Appendices
Where to Go for Assistance
Getting Help
What Information to Provide to Apex Customer Support
ENGLISH
Communications Regulation Information
FRANÇAIS
DEUTSCH
Customer Remedies
Limited Warranty
No Other Warranties
No Liability for Consequential Damages
