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Apex Digital Apex EmergeCard Remote Access manual Connecting to a Viewpoint User Pod, Installation

Models: Apex EmergeCard Remote Access

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Connecting to a Viewpoint User Pod

Connecting to a Viewpoint User Pod

Attaching the Emerge to a user pod allows a remote user to utilize the OSCAR menus to access commands and functionality of the Viewpoint switch. Connect a monitor if you want to perform setup or maintenance locally at the Emerge system, and if you want to access target computers.

Emerge Card Remote Access User Guide

Installation • 13

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Apex Digital Apex EmergeCard Remote Access manual Connecting to a Viewpoint User Pod, Installation

Contents

Run Your Servers Smarter Remote Access User GuideEmergeCard EmergeCard Remote Access User Guide 3. Configuration 2. Installation1. Overview 4. OperationAppendices 5. Troubleshooting1. Overview EmergeCard Remote Access OverviewSave Your Emerge Packaging Package ContentsHow to Reach Apex Customer Support Description Key FeaturesFeature System Requirements 2. InstallationRecommended systems Recommended system parameters1 Check the contents of the package Installation Checklist3 Install your EmergeCard 2 Plan the Emerge system options Connection optionsPlanning Your Emerge System Options Remote access optionsSystem connection options System location optionsVideo resolution support options To install your EmergeCard Installing your EmergeCardConnect to a switch console port Connecting to an OutLook Switch or a ServerConnect to a switch system port Connect directly to a serverTo connect to a switch console port or server Connect to a switch console port Connecting to a Multi-user OutLook SwitchConnect to a system port To connect to an OutLook multi-user switch Installation Connecting to a Viewpoint User PodTo connect to a user pod Connecting to a Viewpoint User Pod and System Pod To connect to a user pod and system pod Configuring Your EmergeCard 3. ConfigurationConfiguration checklist 1 Install and configure the Emerge softwareSetting up the Target Systems Install and Configure the Emerge SoftwareTo install and configure your Emerge software Set your target system mouse movement4. Operation Using the Emerge ApplicationApplication operation checklist Launching the Emerge Application To use the Switch Configuration Wizard Using the Switch Configuration Wizard4 Select the type of switch being used. Click Next. -or 6 Yes brings up a dialog box asking which ports the tiered switches are attached to. Select All or Ports. If you select Ports, proceed to Step 10. Click Next 8 Selecting Yes brings up a dialog box that asks you to identify the tiered switch type 10 If you select Ports, a dialog box appears asking you to enter the port numbers and/or port ranges, separate port numbers and/or ranges with commas Page Emerge Application Window Beginning a Host SessionTo Begin a Host Session Represents This Emerge Application Tool BarThis Icon Send Ctrl+Alt+Del Target System Tool and Status BarsSend Ctrl+Esc This IconMenu Items in the Emerge Window CONFIGUREThis Key Represents This Which Does ThisHELP This Key Represents This Which Does This WINDOWOperation Resolution TableOptimizing Your Connection Performance Screen Update RateTo optimize screen activity Changed-Segment GridNo Screen Activity Screen Activity IdentifiedDefault Settings for Emerge Function Keys Using Function KeysThis Key Represents This Which Does ThisTo remove an Emerge Function Key assignment Setting Alternate Function Key MappingTo set alternative key mapping and function keys Hide Pointer in Full-Screen DOS Mode Configuring Mouse PointersSynchronizing Mouse Movement To synchronize mouse movementsTo adjust Intellimouse drivers To adjust Standard PS/2 mouse driversAccess via Control PanelMouseMotion tabPointer Speed Access via Control PanelMousePointer OptionsPointer SpeedHas This Effect This AdjustmentImproving the Video Display To adjust the displayed video image of the target system Operation Setting Your Switch Port Scan RateTo change Target Window Properties Adjusting the Target Window PropertiesMaintaining Log Files Adjusting Log File OptionsTo modify log file settings To verify the current version of the Emerge Viewing Emerge VersionsSymptom 5. TroubleshootingRecommended Solution Probable CauseAppendices Where to Go for AssistanceGetting Help What Information to Provide to Apex Customer SupportENGLISH Communications Regulation InformationFRANÇAIS DEUTSCHCustomer Remedies Limited WarrantyNo Other Warranties No Liability for Consequential Damages