Manuals / Apex Digital / Computer Equipment / Network Card

Apex Digital Apex EmergeCard Remote Access manual Package Contents, Save Your Emerge Packaging

Models: Apex EmergeCard Remote Access

1 52

Download 52 pages 8.6 Kb

Page 6

Package Contents

Package Contents

EmergeCard

CD containing the EmergeCard Remote Access User Guide and the Emerge software

EmergeCard Install Card

Save Your Emerge Packaging

Apex ships the Emerge system in packaging designed to protect its components during shipping and handling. Save the carton and packing materials until your equipment is fully installed and operational.

If anything is missing or was damaged during shipment, contact Apex Customer Support. If you need to return the product, you will need a return materials authorization (RMA) number from Customer Support. Apex cannot accept any returned materials without an RMA number.

How to Reach Apex Customer Support

E-mail support@apex.com

Telephone 800.861.5858

Mon-Fri, 6 am to 6 pm Pacific Time

Emerge Card Remote Access User Guide

Overview • 2

Image 6

Apex Digital Apex EmergeCard Remote Access manual Package Contents, Save Your Emerge Packaging

Contents

Remote Access User Guide EmergeCardRun Your Servers Smarter EmergeCard Remote Access User Guide 1. Overview 2. Installation3. Configuration 4. Operation5. Troubleshooting AppendicesEmergeCard Remote Access Overview 1. OverviewPackage Contents How to Reach Apex Customer SupportSave Your Emerge Packaging Key Features FeatureDescription Recommended systems 2. InstallationSystem Requirements Recommended system parameters3 Install your EmergeCard Installation Checklist1 Check the contents of the package 2 Plan the Emerge system options Connection optionsSystem connection options Remote access optionsPlanning Your Emerge System Options System location optionsVideo resolution support options Installing your EmergeCard To install your EmergeCardConnect to a switch system port Connecting to an OutLook Switch or a ServerConnect to a switch console port Connect directly to a serverTo connect to a switch console port or server Connecting to a Multi-user OutLook Switch Connect to a system portConnect to a switch console port To connect to an OutLook multi-user switch Connecting to a Viewpoint User Pod InstallationTo connect to a user pod Connecting to a Viewpoint User Pod and System Pod To connect to a user pod and system pod Configuration checklist 3. ConfigurationConfiguring Your EmergeCard 1 Install and configure the Emerge softwareTo install and configure your Emerge software Install and Configure the Emerge SoftwareSetting up the Target Systems Set your target system mouse movementUsing the Emerge Application Application operation checklist4. Operation Launching the Emerge Application Using the Switch Configuration Wizard To use the Switch Configuration Wizard4 Select the type of switch being used. Click Next. -or 6 Yes brings up a dialog box asking which ports the tiered switches are attached to. Select All or Ports. If you select Ports, proceed to Step 10. Click Next 8 Selecting Yes brings up a dialog box that asks you to identify the tiered switch type 10 If you select Ports, a dialog box appears asking you to enter the port numbers and/or port ranges, separate port numbers and/or ranges with commas Page Beginning a Host Session To Begin a Host SessionEmerge Application Window Emerge Application Tool Bar This IconRepresents This Send Ctrl+Esc Target System Tool and Status BarsSend Ctrl+Alt+Del This IconThis Key Represents This CONFIGUREMenu Items in the Emerge Window Which Does ThisThis Key Represents This Which Does This WINDOW HELPResolution Table OperationScreen Update Rate Optimizing Your Connection PerformanceNo Screen Activity Changed-Segment GridTo optimize screen activity Screen Activity IdentifiedThis Key Represents This Using Function KeysDefault Settings for Emerge Function Keys Which Does ThisSetting Alternate Function Key Mapping To set alternative key mapping and function keysTo remove an Emerge Function Key assignment To synchronize mouse movements Configuring Mouse PointersSynchronizing Mouse Movement Synchronize at Upper-Left CornerAccess via Control PanelMouseMotion tabPointer Speed To adjust Standard PS/2 mouse driversTo adjust Intellimouse drivers Access via Control PanelMousePointer OptionsPointer SpeedThis Adjustment Improving the Video DisplayHas This Effect To adjust the displayed video image of the target system Setting Your Switch Port Scan Rate OperationAdjusting the Target Window Properties To change Target Window PropertiesAdjusting Log File Options To modify log file settingsMaintaining Log Files Viewing Emerge Versions To verify the current version of the EmergeRecommended Solution 5. TroubleshootingSymptom Probable CauseGetting Help Where to Go for AssistanceAppendices What Information to Provide to Apex Customer SupportFRANÇAIS Communications Regulation InformationENGLISH DEUTSCHNo Other Warranties Limited WarrantyCustomer Remedies No Liability for Consequential Damages