Apex Digital Apex EmergeCard Remote Access specification

EmergeCard Remote Access User Guide

©2001 Apex Inc. All rights reserved. July 2001

Printed in the United States of America Apex Part Number 053-0191-00

The information contained in this guide is subject to change without notice.

Apex Inc. shall not be liable for technical or editorial errors or omissions contained herein; nor is it liable for incidental or consequential damages resulting from the furnishing, performance, or use of this material.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Emerge, Viewpoint, Viewpoint 64, OutLook, and OSCAR are trademarks of Apex Inc.

Apex Inc.

9911 Willows Road NE

Redmond, WA 98052

USA

Telephone	800 861-5858
Fax	425 861-5757
E-mail	sales@apex.com
	support@apex.com
Web Site	http://www.apex.com

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Apex Digital Apex EmergeCard Remote Access manual EmergeCard Remote Access User Guide

Contents

EmergeCard EmergeCard Remote Access User Guide Contents Troubleshooting Appendices EmergeCard Remote Access Overview Overview Package Contents Key Features Feature Description System Requirements Recommended systems Installation Checklist Planning Your Emerge System Options Video resolution support options Installing your EmergeCard To install your EmergeCard Connect to a switch system port Connecting to an OutLook Switch or a ServerConnect to a switch console port Connect directly to a server To connect to a switch console port or server Connecting to a Multi-user OutLook Switch Connect to a system port To connect to an OutLook multi-user switch Connecting to a Viewpoint User Pod To connect to a user pod Connecting to a Viewpoint User Pod and System Pod To connect to a user pod and system pod Access the Emerge Configuring Your EmergeCardConfiguration checklist To install and configure your Emerge software Install and Configure the Emerge SoftwareSetting up the Target Systems Set your target system mouse movement Using the Emerge Application Application operation checklist Launching the Emerge Application Using the Switch Configuration Wizard To use the Switch Configuration Wizard Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Card Remote Access User Guide Emerge Application Window Beginning a Host SessionTo Begin a Host Session Emerge Application Tool Bar This Icon Represents This Send Ctrl+Esc Target System Tool and Status BarsSend Ctrl+Alt+Del Menu Items in the Emerge Window This Key Represents This Which Does This Window Resolution Table Screen Update Rate Optimizing Your Connection Performance No Screen Activity Screen Activity Identified Changed-Segment GridTo optimize screen activity Using Function Keys Default Settings for Emerge Function Keys To remove an Emerge Function Key assignment Setting Alternate Function Key MappingTo set alternative key mapping and function keys To synchronize mouse movements Configuring Mouse PointersSynchronizing Mouse Movement Access via Control PanelMouseMotion tabPointer Speed To adjust Standard PS/2 mouse driversTo adjust Intellimouse drivers Access via Control PanelMousePointer OptionsPointer Speed This Adjustment Has This Effect Improving the Video Display To adjust the displayed video image of the target system Setting Your Switch Port Scan Rate Adjusting the Target Window Properties To change Target Window Properties Maintaining Log Files Adjusting Log File OptionsTo modify log file settings Viewing Emerge Versions To verify the current version of the Emerge Troubleshooting Symptom Probable Cause Recommended Solution What Information to Provide to Apex Customer Support Where to Go for AssistanceGetting Help Communications Regulation Information No Other Warranties Limited WarrantyCustomer Remedies No Liability for Consequential Damages