Solving Problems | Apple AirPort Networks specification

Solving Problems

If you have trouble connecting to the Internet with any AirPort Extreme network design, try the following:

On a computer using Mac OS X:

ÂMake sure the wireless device is connected to the Internet. The computers on your AirPort network cannot connect to the Internet if your device is not connected to the Internet.

ÂCheck your Internet connection using your computer. If you can’t connect with your computer, the problem may be with your Internet connection.

ÂOn a Mac using Mac OS X v10.5, check the active network services in the Network pane of System Preferences. Make sure the ports you want to use are active.

ÂOpen Network preferences and then click AirPort. Make sure that the computer has joined the AirPort network created by your wireless device.

ÂRestart your computer. This renews the IP address you receive from the wireless device. The IP addresses should be in the range of 10.0.1.2 to 10.0.1.200, 172.16.1.2 to 172.16.1.200, or 192.168.1.2 to 192.168.1.200, depending on the address scheme the wireless device uses.

ÂIf the wireless device is set up as a DHCP server, make sure you choose “Share a public IP address” from the Connection Sharing pop-up menu on the Internet Connection pane of Internet settings in AirPort Utility.

ÂIf you’re using a cable modem and your wireless device cannot connect to the Internet, turn off the cable modem, wait a few minutes, and then turn it on again.

On a computer using Windows:

ÂMake sure the wireless device is connected to the Internet. The computers on your AirPort network cannot connect to the Internet if your device is not connected to the Internet.

ÂCheck your Internet connection using your computer. If you can’t connect with your computer, the problem may be with your Internet connection.

ÂRight-click the wireless connection icon, and then choose Status.

Chapter 3 AirPort Network Designs

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Apple AirPort Networks manual Solving Problems, On a computer using Mac OS, On a computer using Windows

Contents

Apple AirPort Networks Contents Getting Started Getting Started Getting Started Printing with an Apple Wireless Device Extending the Range of Your AirPort NetworkSharing Your Computer’s Internet Connection Getting Started To start Internet sharing on a computer using Windows Security for AirPort Networks at Home NAT FirewallClosed Network Transmitter Power Control Password Protection and EncryptionMAC Address Access Control Security for AirPort Networks in Businesses and Classrooms Radius Support Wi-Fi Protected Access WPA and WPA2 WPA and WPA2 Personal WPA and WPA2 Enterprise Setting Up the AirPort Extreme Network Configuring and Sharing Internet AccessSetting Advanced Options Using AirPort Utility Setting AirPort preferencesTo set AirPort preferences If you don’t see your wireless device in the list To set up your wireless device manually If you can’t open the wireless device settings Setting Up the AirPort Extreme Network AirPort Network Designs Change the Device Password Wireless Device SettingsGive the Device a Name Other Information Setting the Wireless Mode Wireless Network SettingsSet Device Options Naming the AirPort Extreme Network Choosing the Radio Mode Password-protect Your NetworkChanging the Channel Setting Wireless Options Use the Wireless Options pane to set the following Setting Additional Wireless Options Configuring and Sharing Internet Access Setting up a Guest NetworkYou’re Using a DSL or Cable Modem What It Looks Like How It WorksWhat You Need for a DSL or Cable Modem Connection What to Do AirPort Network Designs AirPort Network Designs AirPort Network Designs AirPort Network Designs Setting Dhcp and NAT Options AirPort Network Designs Setting Dhcp Only Options Setting Up Client ComputersTo configure TCP/IP on client computers using Mac OS X Next, choose Dhcp from the Configure IPv4 pop-up menu To configure TCP/IP on client computers To configure TCP/IP on client computers using Windows AirPort Network Designs What You Need for an Ethernet Connection You’re Using an Existing Ethernet Network What to Do AirPort Network Designs AirPort Extreme Ethernet WAN port Time Capsule Setting Advanced Options To set up roaming Setting Up Roaming To extend the range of an 802.11n network Extending the Range of an 802.11n Network To shorten the range of your AirPort network Controlling the Range of Your AirPort Network To help protect your network and wireless device Using Wi-Fi Protected AccessKeeping Your Network Secure To set up a WPA or WPA2 Personal network To set up a WPA or WPA2 Enterprise network To set up the access control list Setting Up Access Control To set up authentication using a Radius server Using a Radius Server AirPort Network Designs To set up inbound port mapping To set up a default host To set up loggingLogging Using Back to My Mac on your Wireless Network To set up Back to My Mac on your wireless deviceTo set the time automatically To adjust IPv6 firewall settings Setting up IPv6Customizing the IPv6 firewall To manually set IPv6 options To share a hard disk on your network Sharing and Securing USB Hard Disks on Your Network Using a Time Capsule in Your Network Connecting a USB Printer to an Apple Wireless DeviceTo use a printer on your network Adding a Wireless Client to Your 802.11n Network To allow client access to your networkTo change the name of your USB printer Solving Problems On a computer using Mac OSOn a computer using Windows More Information About AirPort AirPort Utility HelpWorld Wide Web Packets and Traffic How Information Reaches Its DestinationHardware Addresses IP Addresses Using the AirPort Extreme Base Station Rules for Sending Information ProtocolsBase Station Interfaces Using the AirPort Express Using the Time CapsuleTime Capsule Interfaces AirPort Express Interfaces Apple Wireless Device Functions Items That Can Cause Interference with AirPort Glossary Glossary Glossary Glossary Glossary Glossary Glossary Glossary