OVER
High – H, Medium – M, Intermediate – I, Low – L
Respond to alarm message:
Alarm Message Urgency What It Means What to Do
___ ___ ___
N/A •Systemisnotproducingcontinuous
glucose results.
•isisnormalfornewsensorsbeforethe
rst calibration (Blood Glucose mode test) is
performed. Low and High Glucose alarms cannot
function while this appears on the display.
•Problemwiththeconnectionbetweenthereceiver
and transmitter.
•Sensorproblem(orsensornolongerinyourskin).
•Transmitterfailure.
•Sensorisexpired.
Wait for the receiver to prompt you with an alarm
message.
“_________”
A Flashing line on the
bottom of the screen.
N/A You are in one of the menu items and a new alarm
message has just been triggered.
By using the RIGHT and LEFT option and UP/
DOWN buttons on the receiver go to the Glucose
screen and read your alarm.
Flashing light at the test
strip port.
N/A Receiver has reset. Call Customer Care.
Alarms Inactive Insert
New Sensor.
IAlarms are not operating because the 5-day life of
the sensor has ended.
Remove the sensor and insert a new one
(see Section 5).
Alarms Inactive Replace
Receiver.
IReceiver malfunction. Problem has persisted for an
hour.
Call Customer Care.
Alarms Inactive Replace
Sens or.
Ie sensor is not functioning properly. e alarms
are not working.
Remove the sensor and insert a new one
(see Section 5).
Alarms Inactive Replace
Transmitter.
ITransmitter problem for an hour. Alarms are not
active.
Replace the transmitter, and insert a new sensor.
Customer Care: 1-866-597-5520

92 Section 10

Respond to Alarms, Errors, and Problems