Section 5 – Key Terms
Now that you are ready to insert a sensor, here are a few helpful tips.
Rec• onnect your transmitter and receiver BEFORE inserting a new sensor.
BEFORE• inserting a new sensor, program into the receiver that the old sensor has been
removed.
Make sure there are no messages or icons related to low battery conditions on the receiver •
BEFORE inserting a sensor.
When attaching the transmitter, you may not always hear a click. Place the transmitter •
about halfway over the sensor support mount and slide the transmitter back and forth to
make sure it moves freely before you attach it. You will feel a click as you slide it into place.
Aer attaching the transmitter to a new sensor, allow the system a few minutes to •
recognize a new sensor. Reconnect the receiver and transmitter to make sure they are
communicating.
When responding to messages about sensor insertion and sensor removal, choose the •
appropriate answer (‘Yes’ or ‘No’).
Do • NOT use the Link/Unlink feature unless you have received a new transmitter or
receiver from the manufacturer. To establish communication between them, ALWAYS use
the ‘Reconnect’ feature. {Note: Link is NOT the same as Reconnect}
Avoid errors and messages related to calibration by following a few simple guidelines:•
Do • NOT calibrate if your blood glucose is higher than 300 mg/dL (16.7 mmol/L) or
lower than 60 mg/dL (3.3 mmol/L).
If you have just exercised, eaten or taken insulin, your glucose levels may be changing •
rapidly. Allow about an hour for the glucose levels to reach a relatively steady state
before calibrating.
e system automatically detects conditions that may not be suitable for calibration. It •
may delay calibration requests in such instances. Wait for the system to prompt you and
LOOK for the icon on the screen.
It is normal during typical usage to get multiple messages about failed calibrations (“Cal •
Failed”) or additional calibration requirements (“Cal Required”). e system automatically
evaluates conditions for calibration and displays appropriate messages if those conditions
are not met or if the calibrations fail. is helps maintain system accuracy. When you get
these messages, simply follow the prompts on the screen or guidelines in the User’s Guide.
If you get too many messages, please call Customer Care.
Do • NOT change batteries during a sensor wear. Changing the batteries resets the system
and will force you to remove the sensor.
If you need assistance, please call Customer Care.
n Calibration n Sensor Inserter n Sensor Release Tabs
n Reconnect n Sensor Insertion Button n Sensor Support Mount
n Sensor n Sensor Insertion Site n Sharps Container
n Sensor Delivery Unit n Sensor Locking Pin n Transmitter Receiver Connection
Customer Care: 1-866-597-5520