
GigaX Series L3 Managed Switch User Guide
7.3Simple fixes
The following table lists some common problems that you may encounter when installing or using the switch, and the suggested actions to solve the problems.
Table 9. | Troubleshooting | |||
|
|
| ||
Problem |
| Suggested Action | ||
|
|
|
| |
LEDs |
|
|
| |
SYSTEM LED does | Verify if the power cord is securely connected to the switch and a | |||
not light up after the | wall socket/power strip. | |||
switch is turned on. |
|
| ||
RPS LED does not | 1. | Verify if the RPS cable is securely connected to the RPS | ||
light up after a |
| connector and a wall socket/power strip. | ||
redundant power | 2. | Make sure that the RPS meets with the standards provided in | ||
supply is attached. | ||||
| the RPS section. | |||
|
|
| ||
FAN LED is amber | Check the fans on the back of the switch. If any of the fans is | |||
blinking |
| defective, refer to section 7.2 to replace the fan. | ||
Fast Ethernet Link | 1. | Verify if the Ethernet cable is securely connected to your LAN | ||
LED does not |
|
| switch/hub/PC and to the switch. Make sure the PC and/or | |
illuminate after an |
| hub/switch is turned on. | ||
Ethernet cable is | 2. | Verify if your cable is sufficient for your network requirements. A | ||
attached. |
| |||
|
| 100 Mbps network (100BaseTx) should use cables labeled Cat | ||
|
|
| ||
|
|
| 5. 10Mbit/sec cables may tolerate lower quality cables. | |
|
|
| ||
Network Access |
|
| ||
PC cannot access | 1. | Check the Ethernet cabling is good and the LED is green. | ||
another host in the | 2. | If the port LED is amber, check if this port is disabled. You may | ||
same network | ||||
| experience a disconnected network in a short period (around 1 | |||
|
|
| ||
|
|
| minute) if you just turned on the STP. | |
PCs cannot display | 1. | The switch is powered up and the connecting port is enabled. | ||
web configuration |
| The factory default IP for the switch is 192.168.1.1. | ||
pages. |
| 2. | Verify your network setup in your PC for this information. If your | |
|
| |||
|
|
| PC does not have a valid route to access the switch, change the | |
|
|
| switch IP to an appropriate IP that your PC can access. | |
|
| 3. | Ping “switch IP” from the PC, if it still fails, repeat step 2. | |
|
| 4. | If ping is successful but the web configuration still fails, | |
|
|
| connecting PC through the console port by a RS232 or USB, | |
|
|
| check if any filter rule or static MAC address is set to block the | |
|
|
| WEB traffics. |
123