GigaX Series L3 Managed Switch User Guide

7.3Simple fixes

The following table lists some common problems that you may encounter when installing or using the switch, and the suggested actions to solve the problems.

Table 9.

Troubleshooting

 

 

 

Problem

 

Suggested Action

 

 

 

 

LEDs

 

 

 

SYSTEM LED does

Verify if the power cord is securely connected to the switch and a

not light up after the

wall socket/power strip.

switch is turned on.

 

 

RPS LED does not

1.

Verify if the RPS cable is securely connected to the RPS

light up after a

 

connector and a wall socket/power strip.

redundant power

2.

Make sure that the RPS meets with the standards provided in

supply is attached.

 

the RPS section.

 

 

 

FAN LED is amber

Check the fans on the back of the switch. If any of the fans is

blinking

 

defective, refer to section 7.2 to replace the fan.

Fast Ethernet Link

1.

Verify if the Ethernet cable is securely connected to your LAN

LED does not

 

 

switch/hub/PC and to the switch. Make sure the PC and/or

illuminate after an

 

hub/switch is turned on.

Ethernet cable is

2.

Verify if your cable is sufficient for your network requirements. A

attached.

 

 

 

100 Mbps network (100BaseTx) should use cables labeled Cat

 

 

 

 

 

 

5. 10Mbit/sec cables may tolerate lower quality cables.

 

 

 

Network Access

 

 

PC cannot access

1.

Check the Ethernet cabling is good and the LED is green.

another host in the

2.

If the port LED is amber, check if this port is disabled. You may

same network

 

experience a disconnected network in a short period (around 1

 

 

 

 

 

 

minute) if you just turned on the STP.

PCs cannot display

1.

The switch is powered up and the connecting port is enabled.

web configuration

 

The factory default IP for the switch is 192.168.1.1.

pages.

 

2.

Verify your network setup in your PC for this information. If your

 

 

 

 

 

PC does not have a valid route to access the switch, change the

 

 

 

switch IP to an appropriate IP that your PC can access.

 

 

3.

Ping “switch IP” from the PC, if it still fails, repeat step 2.

 

 

4.

If ping is successful but the web configuration still fails,

 

 

 

connecting PC through the console port by a RS232 or USB,

 

 

 

check if any filter rule or static MAC address is set to block the

 

 

 

WEB traffics.

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Asus GigaX manual Simple fixes, Troubleshooting