CALLMASTER® and CALLMASTER® II and III Voice Terminals

LOG IN and RELEASE buttons

On the CALLMASTER II and III, the LOG IN and RELEASE buttons are located in the bottom row of feature buttons. These buttons must be used for these two ACD features: the Log in feature and the Release feature. No other feature should be administered on these buttons.

Self-Test

On the 602 CALLMASTER, the user presses and holds down a SELF-TEST button behind the front panel of the set to perform a self-test of the lights, display, and the ringer.

On the CALLMASTER II and III, the user presses the SELECT button and then presses and holds down the DROP/TEST button to initiate a test of the lights, ringer, and display on the voice terminal.

Display

All CALLMASTER voice terminals have a 2-line by 40-character per-line display located at the top of the faceplate. This allows the user to retrieve personal messages or display queue status without losing call identification. The terminal displays call appearance-related information on the first line. All non-call appearance-related and local information is displayed on the second line of the display.

The 602 CALLMASTER has a display contrast thumbwheel which can be rotated to make the display contrast darker or lighter.

Note: The CALLMASTER II and III can be optioned for a 1-line or a 2-line display. The 2-line (by 40 characters) format is the expected normal usage. The 1-line format is needed only when CALLMASTER II or III is administered as a 7405D with a

D401 display, as a 7406D, or as any other set with a 1-line display format. The default is the 2-line display. To change this setting, see ‘‘Programming the Options’’ (555-015-161).

Other Physical Features

Headsets

The CALLMASTER voice terminals are designed to use carbon miked headsets. A maximum of two headsets can be connected at the same time. The quality of transmission may be affected if different types of headsets are used together.

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AT&T System 85 manual LOG in and Release buttons, Self-Test