H323 Install Page 22
15-601046 Issue 14j (10 March 2009)IP Office 4.21.14 File Server Options
During installation and maintenance the phones download software and settings files. In order to do this the phone first
request files for an HTTPS server. If it gets no response it then tries to obtain the files from an HTTP server and finally
from a TFTP server. The address of the server to use is provided through DHCP or entered during static phone
·The phones will check the file server every time they are restarted. However if they do not find it they will
continue by using the existing files they have. Therefore there is no requirement for the file sever to be
permanently available. The file server is only required during phone installation and maintenance.
For Avaya IP phones using IP Office DHCP, IP Office 4.2+ allows the address of the HTTP server from which those phones
should download their software and settings files to be specified in the IP Office configuration. Previously only a TFTP
server IP address could be specified. 4600 Series and 5600 Series phones attempt to load files via HTTPS and then HTTP
before falling back to TFTP. 1600 Series IP phones only support HTTPS or HTTP.
The following options are available for the file server for IP phones being installed on an IP Office system.
1.IP Office Manager
When running, the IP Office Manager acts as a TFTP server. For systems other than an IP500 running IP Office
4.2+ this option is only supported for up to 5 IP phones.
·For IP Office 4.2 Q4 2008 maintenance, using the IP Office Manager application is supported for HTTP file
requests for up to 5 IP phones. This is done by setting the TFTP Server IP address to that of the IP Office
Manager PC and the HTTP Server IP Address to the control unit IP address. This is supported for up to 5 IP
2.IP Office Unit Memory Card
On Small Office Edition, IP406 V2 and IP500 control units fitted with an additional memory card that card can be
used to store the software files. The control unit can then act as the TFTP server.
·For IP Office 4.2, using an Embedded Voicemail memory card is supported for HTTP file requests for up to 50
IP phones. This is done by setting the TFTP Server IP Address and HTTP Server IP Address to the control
unit IP address. This is supported for up to 50 IP phones.
3.3rd Party Software
TFTP and HTTP server software is available from many sources including Avaya.