Contents - Page iii

Display Mode

24

Function Key Programming

25

Shorthand Programming Mode

26

Longhand Programming

27

Display Key Features

28

Dial (#)

28

Group (#)

28

User (#)

28

Absnt - Set Absent Text

29

Acct - Account Code Entry (!)

29

AD - Abbreviated Dial (!)

29

Admin - Self-Administer (!)

29

Apear - Appearance

30

AutCB - Automatic Callback (!)

30

Busy - Busy

30

BusyH - Busy On Held

30

CFrwd - Call Forwarding All (!)

31

ClrCW - Clear CW

31

CnfRV - Conference Meet Me

31

Conf+ - Conference Add

31

CPark - Call Park (!)

32

CPkUp - Call Pickup (!)

32

CWOff - Call Waiting Off

32

CWOn - Call Waiting On

33

CWSus - Call Waiting Suspend

33

DCW - Dial CW

33

Dir - Directory (!)

33

Dirct - Dial Direct

34

DNDOn - Do Not Disturb On

34

DNDOf - Do Not Disturb Off

34

DNDX+ - Do Not Disturb Exception Add

34

DNDX- - Do Not Disturb Exception Delete

34

DPkUp - Directed Call Pickup (!)

35

Drop - Drop (!)

35

DTone - Secondary Dial Tone

35

Emrgy - Dial Emergency

35

Flash - Flash Hook (#)

35

FolTo - Follow Me To

36

FwBNo - Forward On Busy Number

36

FwBOn - Forward On Busy On

36

FwBOf - Forward On Busy Off

36

FwdH+ - Forward Hunt Group Calls On

37

FwdH- - Forward Hunt Group Calls Off

37

FwdNo - Forward Number

37

FwdOf - Cancel All Forwarding

37

FwNOn - Forward On No Answer On

38

FwNOf - Forward On No Answer Off

38

FwUOn - Forward Unconditional On

38

FwUOf - Forward Unconditional Off

38

GrpPg - Group Paging (!)

38

HdSet - Headset Toggle (!)

39

Here- - Follow Me Here Cancel

39

Here+ - Follow Me Here

39

HfAns - Internal Auto-Answer (!)

39

HGEna - Hunt Group Enable

40

HGDis - Hunt Group Disable

40

HGNS+ - Set Hunt Group Night Service (!)

40

HGNS- - Clear Hunt Group Night Service

40

HGOS+ - Set Hunt Group Out of Service

41

HGOS- - Clear Hunt Group Out of Service

41

Hold - Hold Call

41

HoldCW - Hold Call Waiting

41

IAuto - Automatic Intercom

41

ICSeq - Set Inside Call Sequence

42

IP Office 5420 + EU24 User’s Guide

Contents - Page iii

40DHB0002UKEG – Issue 4 (9th February 2004)

 

Page 3
Image 3
Avaya 5420 + EU24 manual Contents

5420 + EU24 specifications

The Avaya 5420 is a versatile and robust desktop phone designed for business users seeking reliability and advanced functionalities. It is complemented by the EU24 feature module, which enhances its capabilities, making it a valuable communication tool in various professional environments.

The Avaya 5420 features a stylish design with a large graphical display that provides easy access to numerous features and functions. The high-resolution screen allows for clear visibility of call information, including caller ID, presence status, and menu options. The phone supports multiple lines and extension management, making it ideal for busy office settings where managing multiple calls is crucial.

One of the standout characteristics of the Avaya 5420 is its integration of advanced telephony technologies. It supports Voice over IP (VoIP), enabling seamless communication over internet connections. This helps to reduce call costs while improving flexibility and scalability for organizations. The phone integrates well with Avaya's Aura and IP Office platforms, ensuring compatibility and allowing for advanced call handling capabilities.

The device is equipped with a variety of programmable buttons that users can customize for quick access to essential features such as speed dials, voicemail, and presence management. Additionally, the Avaya 5420 supports HD voice technology, ensuring crystal-clear audio quality during calls, contributing to a better user experience.

When paired with the EU24 feature module, the capabilities of the Avaya 5420 are significantly expanded. The EU24 offers 24 additional programmable buttons, each of which can be configured for specific functions, such as line appearances or feature access. This makes it particularly suitable for receptionists or personnel handling a high volume of calls. The EU24 also includes dual-color LED status indicators, providing at-a-glance information about call status and availability.

In summary, the Avaya 5420 with EU24 is designed to meet the needs of modern businesses by providing a powerful and user-friendly communication solution. Its combination of advanced functionality, customizable features, and integration with modern telephony technologies positions it as an essential tool for enhancing workplace communication and collaboration. Whether in a corporate office, a call center, or any enterprise setting, this phone delivers the reliability and performance that organizations need to thrive in today's fast-paced business landscape.