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Avaya 5420 + EU24 DPkUp - Directed Call Pickup (!) , Drop - Drop (!) , DTone - Secondary Dial Tone , Emrgy - Dial Emergency , Flash - Flash Hook (#)

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Function Key Programming Function Keys - Page 35

IP Office 5420 + EU24 User’s Guide Function Keys - Page 35

40DHB0002UKEG – Issue 4 (9th February 2004) Function Key Programming

DPkUp - Directed Call Pickup (!)

Answer a call currently ringing at a specified user or group.

This function can be programmed with or without a a the target extension or group

number. This function can be programmed through the phone by the user using an

Admin key.

If programmed with a target number, the DPkUp key displays that number. When a

call is ringing at that extension or group, press DPkUp to answer (pick up) that call.

If programmed without a target number, pressing DPkUp allows the user to enter

the target number for that pickup attempt.

[User | Digital Telephony | Emulation | Directed Call Pickup]

Drop - Drop (!)

Clears a current calls.

This function does not require any data entered when programmed. This function can

be programmed through the phone by the user using an Admin key.

For a call in progress, pressing Drop disconnects the caller.

When drop is used, silence is returned to the user rather than dial tone. This is

intended operation, reflecting that Drop is mainly used by call center headset users.

[User | Digital Telephony | Emulation | Drop]

DTone - Secondary Dial Tone

Return secondary dial tone to the user.

This function is currently not supported on the 5420 telephone.

Emrgy - Dial Emergency

Dials a specified number regardless of any call barring applied to the user.

This function requires entry of a number to dial when programmed. That number is

then shown next to Emrgy. This function cannot be programmed through the phone by

the user.

[User | Digital Telephony | Advanced | Dial | Dial Emergency]

Flash - Flash Hook (#)

Send a hook flash signal to the currently connected line.

This function does not require any data entered when programmed. This function

cannot be programmed through the phone by the user. This function can be

programmed through the phone by the user using an Admin 1 key.

[User | Digital Telephony | Advanced | Miscellaneous | Flash Hook]

Contents

Main Contents The 5420 Telephone .............................................................................6 Basic Call Handling Features ..............................................................9 Using the Call Log ..............................................................................16 Changing the 5420 Options ...............................................................19 Page System Features .................................................................................53 EU24 Expansion Module Page The 5420 Telephone Overview of the 5420 Call Appearance Keys System Features Call Appearance/Function Key Icons Basic Call Handling Features Answer a Call Making a Call Clearing a Call Headset Working Speakerphone Speed Dial Redial Mute Hold Transfer Conference Message Speed Dials Overview of Speed Dials Using Speed Dials Dialing a Speed Dial Number Deleting a Speed Dial Editing a Speed Dial Converting a Call Log Entry to a Speed Dial Adding a New Speed Dial Using the Call Log Overview of the Call Log Using the Call Log Viewing the Call Log Making Calls from the Call Log Saving a Call Log Entry to Your Speed Dial List Deleting a Call Log Entry Erasing All Logged Calls Setting Which Calls are Logged Changing the 5420 Options Overview of 5420 Options Selecting Personalized Options Ring Options Adjusting the Display Contrast Call Log Setup Miscellaneous Using Self Test Selecting the Display Mode Default Phone/Erase All Settings Language Changing Function Key Labels Automatic Gain Control (AGC) Function Keys Overview of the Function Keys Display Mode Function Key Programming Shorthand Programming Mode Longhand Programming Display Key Features Dial (#) Group (#) User (#) Absnt - Set Absent Text Acct - Account Code Entry (!) AD - Abbreviated Dial (!) Admin - Self-Administer (!) Apear - Appearance AutCB - Automatic Callback (!) Busy - Busy BusyH - Busy On Held CFrwd - Call Forwarding All (!) ClrCW - Clear CW CnfRV - Conference Meet Me Conf+ - Conference Add CPark - Call Park (!) CPkUp - Call Pickup (!) CWOff - Call Waiting Off CWOn - Call Waiting On CWSus - Call Waiting Suspend DCW - Dial CW Dir - Directory (!) Dirct - Dial Direct DNDOn - Do Not Disturb On DNDOf - Do Not Disturb Off DNDX+ - Do Not Disturb Exception Add DNDX- - Do Not Disturb Exception Delete DPkUp - Directed Call Pickup (!) Drop - Drop (!) DTone - Secondary Dial Tone Emrgy - Dial Emergency Flash - Flash Hook (#) FolTo - Follow Me To FwBNo - Forward On Busy Number FwBOn - Forward On Busy On FwBOf - Forward On Busy Off FwdH+ - Forward Hunt Group Calls On FwdH- - Forward Hunt Group Calls Off FwdNo - Forward Number FwdOf - Cancel All Forwarding FwNOn - Forward On No Answer On FwNOf - Forward On No Answer Off FwUOn - Forward Unconditional On FwUOf - Forward Unconditional Off GrpPg - Group Paging (!) HdSet - Headset Toggle (!) Here- - Follow Me Here Cancel Here+ - Follow Me Here HfAns - Internal Auto-Answer (!) HGEna - Hunt Group Enable HGDis - Hunt Group Disable HGNS+ - Set Hunt Group Night Service (!) HGNS- - Clear Hunt Group Night Service HGOS+ - Set Hunt Group Out of Service HGOS- - Clear Hunt Group Out of Service Hold - Hold Call HoldCW - Hold Call Waiting IAuto - Automatic Intercom ICSeq - Set Inside Call Sequence IDial - Dial Intercom Inclu - Dial Inclusion Intru - Call Intrude Listn - Call Listen Logof - Extn Logout Music - Hold Music NATim - Set No Answer Time OCSeq - Set Outside Call Sequence Page - Page Park - Park (#) Park - Call Park to Other Extension (!) PCall - Priority Call PhyEx - Dial Physical Extension by Number PickA - Call Pickup Any PickG - Call Pickup Group PickM - Call Pickup Members Prog - Abbreviated Dial Program (!) Quota - Clear Quota Queue - Call Queue RBak+ - Ringback When Free RBak - Cancel Ringback When Free RBSeq - Set Ringback Sequence Recor - Call Record Relay - Relay Pulse Rely+ - Relay On Rely- - Relay Off Resum - Resume Call Rtriv - Retrieve Call Ride - Ride Call RngOf - Ringer Off (!) SAC - Send All Calls (!) Spres - AD Suppress (!) Steal - Call Steal SusCW - Suspend CW Suspe - Suspend Call Timer - Timer (!) TmDay - Time of Day (!) Toggl - Toggle Calls VMRB- - Voicemail Ringback Off VMRB+ - Voicemail Ringback On VMCol - Voicemail Collect VMOff - Voicemail Off VMOn - Voicemail On WUTim - Set Wrap Up Time System Features Introduction Making Calls Answering Calls Call Waiting Call Forwarding Diverting Calls Do Not Disturb Voicemail Default Feature Codes EU24 Expansion Module EU24 Overview Connection Using the EU24 Expansion Module Viewing the Alternate Display Selecting a Call Appearance/Feature Button Understanding Call Appearance/Feature Button Status Icons Page 58 - Index Index Index - Page 59 IP Office 5420 + EU24 Users Guide Page 59 - Index 40DHB0002UKEG Issue 4 (9th February 2004)