Page 42 - Function Key ProgrammingFunction Keys

ICSeq - Set Inside Call Sequence

Sets the ringing pattern (sequence) used for internal calls.

This function is currently not supported on the 5420 telephone.

IDial - Dial Intercom

The same as IAuto - Automatic Intercom on page 41. This function cannot be programmed through the phone by the user.

[User Digital Telephony Emulation Dial Intercom]

Inclu - Dial Inclusion

Intrudes on a call in progress at the target extension.

This function is currently not supported on the 5420 telephone.

Intru - Call Intrude

Intrudes on a call in progress at the target extension, creating a conference between the callers and the intruding extension.

This function requires entry of the target extension number when programmed. The Intru key shows the target extension number. This function cannot be programmed through the phone by the user.

Pressing Intru intrudes on the call in progress.

Note: That the System Administrator must configure the intruding extension as being able to intrude. Additionally none of the other extensions involved in the call can have "Cannot be intruded on" status.

[User Digital Telephony Advanced Call Call Intrude]

Listn - Call Listen

Allow the extension to listen to groups calls to the target extension. The call parties cannot hear the listening extension.

This function requires entry of the target extension number when programmed. This function cannot be programmed through the phone by the user.

The Listn key shows the target extension number.

Use of this function requires setup of the extension's monitor group by the System Administrator. This function requires the telephone system to have some free conference capacity when invoked.

[User Digital Telephony Advanced Call Call Listen]

See also:

•Intru - Call Intrude on page 42.

•Recor - Call Record on page 50.

•Steal - Call Steal on page 50.

Login - Extn Login

Logs the current user onto the extension.

This function does not require any data to be entered when programmed. The user cannot program this function through the phone. Pressing the soft key login prompts the user Enter Extn:. The user enters the desired extension and presses the soft function key Next. The user is prompted for the password. The user enters the password and presses the soft function key “Done.”

[User Digital Telephony Advanced Extn Extn Login]

Page 42 - Function Keys

IP Office 5420 + EU24 User’s Guide

Function Key Programming

40DHB0002UKEG – Issue 4 (9th February 2004)

Page 41 Page 43
Page 42
Image 42
Avaya 5420 + EU24 manual ICSeq Set Inside Call Sequence, IDial Dial Intercom, Inclu Dial Inclusion, Intru Call Intrude
Page 41 Page 43

5420 + EU24 specifications

The Avaya 5420 is a versatile and robust desktop phone designed for business users seeking reliability and advanced functionalities. It is complemented by the EU24 feature module, which enhances its capabilities, making it a valuable communication tool in various professional environments.

The Avaya 5420 features a stylish design with a large graphical display that provides easy access to numerous features and functions. The high-resolution screen allows for clear visibility of call information, including caller ID, presence status, and menu options. The phone supports multiple lines and extension management, making it ideal for busy office settings where managing multiple calls is crucial.

One of the standout characteristics of the Avaya 5420 is its integration of advanced telephony technologies. It supports Voice over IP (VoIP), enabling seamless communication over internet connections. This helps to reduce call costs while improving flexibility and scalability for organizations. The phone integrates well with Avaya's Aura and IP Office platforms, ensuring compatibility and allowing for advanced call handling capabilities.

The device is equipped with a variety of programmable buttons that users can customize for quick access to essential features such as speed dials, voicemail, and presence management. Additionally, the Avaya 5420 supports HD voice technology, ensuring crystal-clear audio quality during calls, contributing to a better user experience.

When paired with the EU24 feature module, the capabilities of the Avaya 5420 are significantly expanded. The EU24 offers 24 additional programmable buttons, each of which can be configured for specific functions, such as line appearances or feature access. This makes it particularly suitable for receptionists or personnel handling a high volume of calls. The EU24 also includes dual-color LED status indicators, providing at-a-glance information about call status and availability.

In summary, the Avaya 5420 with EU24 is designed to meet the needs of modern businesses by providing a powerful and user-friendly communication solution. Its combination of advanced functionality, customizable features, and integration with modern telephony technologies positions it as an essential tool for enhancing workplace communication and collaboration. Whether in a corporate office, a call center, or any enterprise setting, this phone delivers the reliability and performance that organizations need to thrive in today's fast-paced business landscape.
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