Page 6 - Overview of the 5420 The 5420 Telephone
Page 6 - Overview of the 5420 IP Office 5420 + EU24 User’s Guide
Overview of the 5420 40DHB0002UKEG – Issue 4 (9th February 2004)
The 5420 Telephone Overview of the 5420
This guide covers the use of the Avaya 5420 telephone, running in Key and Lamp
mode, on Avaya IP Office telephone systems operating with Level 3.0 software and the
5420 telephone’s software running at REL:4.00 or higher (see Using Self Test on page
21). The diagram below shows the main 5420 telephone features.
1. Display, Call Appearance and Function keys: Call Appearance Keys allow the
user to handle multiple calls and the display shows call information. System
functions (allocated by your System Administrator) can also be displayed. See Call
Appearance Keys on page 7 and Function Keys on page 23.
2. Message lamp: Lit when the user has voicemail messages. Can also be set to
flash when the phone is ringing.
3. Previous/Next Page: Move through the different pages of the call
handling, speed dials and call log screens. Also used to move the cursor during
data entry.
4. Messages: Access the user's mailbox.
5. Call Handling Buttons: See Basic Call Handling Features on page 9.
• Hold: Place call on hold.
• Transfer: Transfer call.
• Conference: Conference held calls.
• Drop: Drop call.
• Redial: Redial last number dialed.
6. Dial pad: Standard 12-button pad for dialing telephone numbers.
7. Volume Controls: Adjust the speaker, handset, headset, or ringer
volume depending on which is currently in use.
8. Mute: Turns the microphone on/off. When Mute in use, the associated light
is on and the caller cannot hear you.
9. Headset: Switches from handset to headset. The light associated with this
button turns on when the headset is active.