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Changing the 5420 Options

Language

When the 5420 telephone is first installed, it is set to display screen text in English. You can select the language that you would prefer from the following:

English, German (Deutsch), French (Français), Spanish (Español), Italian (Italiano), Dutch (Nederlands), Portuguese (Português) or Japanes (Katakana characters).

Note: This does not alter your user language setting on the telephone system.

1.Press Option.

2.Press Language. A menu listing the available languages appears, with the current language underlined.

3.Press the or key next to the language required. The screen text changes to the language selected.

4.Do one of the following:

To save the settings and return to the options menu, press Save. You will hear a confirmation tone.

To return to the options menu without saving any changes, press Cancel.

To return to the call handling screen without saving any changes, press .

Changing Function Key Labels

This function is currently not supported on IP Office.

Automatic Gain Control (AGC)

Automatic Gain Control (AGC) raises the volume when a caller is speaking quietly and lowers the volume when the caller is loud. The 5420 supports AGC for both the handset and the headset (if connected).

Note: If the ambient background noise in the office is too high, this can affect the AGC settings. Hence it is advisable in this type of environment to switch AGC off.

1.Press Option.

2.Press the key. A menu listing the current AGC settings for the handset, headset or speaker appears.

3.To toggle a particular setting between Yes or No, press the key next to it. Alternatively, press the key next to Handset, Headset or Speaker to underline

its current setting and then press Yes/No to change the value of the currently underlined setting.

4.Do one of the following:

To save the settings and return to the options menu, press Save. You will hear a confirmation tone.

To return to the options menu without saving any changes, press Cancel.

To return to the call handling screen without saving any changes, press .

Page 22 - Changing the 5420 Options

IP Office 5420 + EU24 User’s Guide

Selecting Personalized Options

40DHB0002UKEG – Issue 4 (9th February 2004)

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Avaya 5420 + EU24 manual Language, Changing Function Key Labels, Automatic Gain Control AGC

5420 + EU24 specifications

The Avaya 5420 is a versatile and robust desktop phone designed for business users seeking reliability and advanced functionalities. It is complemented by the EU24 feature module, which enhances its capabilities, making it a valuable communication tool in various professional environments.

The Avaya 5420 features a stylish design with a large graphical display that provides easy access to numerous features and functions. The high-resolution screen allows for clear visibility of call information, including caller ID, presence status, and menu options. The phone supports multiple lines and extension management, making it ideal for busy office settings where managing multiple calls is crucial.

One of the standout characteristics of the Avaya 5420 is its integration of advanced telephony technologies. It supports Voice over IP (VoIP), enabling seamless communication over internet connections. This helps to reduce call costs while improving flexibility and scalability for organizations. The phone integrates well with Avaya's Aura and IP Office platforms, ensuring compatibility and allowing for advanced call handling capabilities.

The device is equipped with a variety of programmable buttons that users can customize for quick access to essential features such as speed dials, voicemail, and presence management. Additionally, the Avaya 5420 supports HD voice technology, ensuring crystal-clear audio quality during calls, contributing to a better user experience.

When paired with the EU24 feature module, the capabilities of the Avaya 5420 are significantly expanded. The EU24 offers 24 additional programmable buttons, each of which can be configured for specific functions, such as line appearances or feature access. This makes it particularly suitable for receptionists or personnel handling a high volume of calls. The EU24 also includes dual-color LED status indicators, providing at-a-glance information about call status and availability.

In summary, the Avaya 5420 with EU24 is designed to meet the needs of modern businesses by providing a powerful and user-friendly communication solution. Its combination of advanced functionality, customizable features, and integration with modern telephony technologies positions it as an essential tool for enhancing workplace communication and collaboration. Whether in a corporate office, a call center, or any enterprise setting, this phone delivers the reliability and performance that organizations need to thrive in today's fast-paced business landscape.