Using the Call Log

Using the Call Log - Page 17

Using the Call Log

You can make calls directly from the call log. Whilst in the call log you can still make a

call by going off-hook, pressing Speaker and dialing a new call. Similarly, you can still receive calls and handle them using the dial pad key functions.

Viewing the Call Log

1.Press Log. If Log is not shown, press any Soft Key.

2.At default, Missed calls are displayed first. You can select from InAns or Outgo. Alternatively, press More and select All to display all three options. To return to Missed or InAns or Outg, press Back and make your selection.

3.Press and to display different pages of log entries.

•To exit the call log and return to the previous screen press Done.

•To exit the call log and return to the call handling screen press Exit.

•To view the details of a particular log entry, press the or key next to the entry.

3.Press Done to return to the previous screen.

Making Calls from the Call Log

1.Press Log. If Log is not shown, press any Soft Key.

2.At default, Missed calls are displayed first. You can select from InAns or Outgo. Alternatively, press More and select All to display all three options. To return to Missed or InAns or Outg, press Back and make your selection.

3.Press and to display different pages of log entries.

4.When you locate the entry you want to call, press the or key next to the entry.

5.Press Call make the call.

•If the number shown is external but doesn't include the external dialing prefix used by your telephone system, go off-hook, dial the prefix and then press Call.

Saving a Call Log Entry to Your Speed Dial List

1.Press Log. If Log is not shown, press any Soft Key.

2.At default, Missed calls are displayed first. You can select from InAns or Outgo. Alternatively, press More and select All to display all three options. To return to Missed or InAns or Outg, press Back and make your selection.

3.Press and to display different pages of log entries.

4.When you locate the entry you want to call, press the or key next to the entry.

5.Press Save. The speed dial editing screen appears, pre-filled with the details from the call log entry. See Adding a New Speed Dial on page 15.

IP Office 5420 + EU24 User’s Guide

Using the Call Log - Page 17

40DHB0002UKEG – Issue 4 (9th February 2004)

Using the Call Log

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Avaya 5420 + EU24 manual Using the Call Log, Viewing the Call Log, Making Calls from the Call Log
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5420 + EU24 specifications

The Avaya 5420 is a versatile and robust desktop phone designed for business users seeking reliability and advanced functionalities. It is complemented by the EU24 feature module, which enhances its capabilities, making it a valuable communication tool in various professional environments.

The Avaya 5420 features a stylish design with a large graphical display that provides easy access to numerous features and functions. The high-resolution screen allows for clear visibility of call information, including caller ID, presence status, and menu options. The phone supports multiple lines and extension management, making it ideal for busy office settings where managing multiple calls is crucial.

One of the standout characteristics of the Avaya 5420 is its integration of advanced telephony technologies. It supports Voice over IP (VoIP), enabling seamless communication over internet connections. This helps to reduce call costs while improving flexibility and scalability for organizations. The phone integrates well with Avaya's Aura and IP Office platforms, ensuring compatibility and allowing for advanced call handling capabilities.

The device is equipped with a variety of programmable buttons that users can customize for quick access to essential features such as speed dials, voicemail, and presence management. Additionally, the Avaya 5420 supports HD voice technology, ensuring crystal-clear audio quality during calls, contributing to a better user experience.

When paired with the EU24 feature module, the capabilities of the Avaya 5420 are significantly expanded. The EU24 offers 24 additional programmable buttons, each of which can be configured for specific functions, such as line appearances or feature access. This makes it particularly suitable for receptionists or personnel handling a high volume of calls. The EU24 also includes dual-color LED status indicators, providing at-a-glance information about call status and availability.

In summary, the Avaya 5420 with EU24 is designed to meet the needs of modern businesses by providing a powerful and user-friendly communication solution. Its combination of advanced functionality, customizable features, and integration with modern telephony technologies positions it as an essential tool for enhancing workplace communication and collaboration. Whether in a corporate office, a call center, or any enterprise setting, this phone delivers the reliability and performance that organizations need to thrive in today's fast-paced business landscape.
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