Page 18 - Using the Call Log

Using the Call Log

Deleting a Call Log Entry

1.Press Log. If Log is not shown, press any Soft Key.

2.At default, Missed calls are displayed first. You can select from InAns or Outgo. Alternatively, press More and select All to display all three options. To return to Missed or InAns or Outg, press Back and make your selection.

3.Press and to display different pages of log entries.

4.When you locate the entry you want to call, press the or key next to the entry.

5.Press Delete and Done. The entry is deleted from the Call Log and the details of the next call are shown.

6.To exit the call log and return to the call handling screen press Exit.

Erasing All Logged Calls

Loss of power to the 5420 phone will cause all call log entries to be deleted.

The Erase All option deletes the calls you have selected to log (see Setting Which Calls are Logged on page 18).

Caution: This action also deletes all speed dial entries and phone personalization options. See Default Phone/Erase All Settings on page 21.

1.Press Log followed by More.

2.Press Delete. You are presented with a message asking you to confirm that you want to delete all entries.

3.Press Erase to remove all logged entries

Setting Which Calls are Logged

Caution: If you change these settings, any call details already in the call log that no longer match the selection made are deleted.

1.Press Option. If Option is not shown, press to exit the current screen.

2.Press Log Setup. A menu showing Answered, Un-Answered and Outgoing, with their current settings, is displayed.

3.To toggle a particular setting between Yes or No, press the key next to it. Alternatively, press the key next to a call type to underline its current setting

and then press Yes/No to change the value of the currently underlined setting.

4.Do one of the following:

Note: If you press Save after changing the settings, any existing call log entries that do not match the call types selected are deleted from the call log.

•To save the settings and return to the options menu, press Save. You will hear a confirmation tone.

•To return to the Options menu without saving any changes, press Cancel.

•To return to the call handling screen without saving any changes, press Exit.

Page 18 - Using the Call Log

IP Office 5420 + EU24 User’s Guide

Using the Call Log

40DHB0002UKEG – Issue 4 (9th February 2004)

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Avaya 5420 + EU24 manual Deleting a Call Log Entry, Erasing All Logged Calls, Setting Which Calls are Logged
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5420 + EU24 specifications

The Avaya 5420 is a versatile and robust desktop phone designed for business users seeking reliability and advanced functionalities. It is complemented by the EU24 feature module, which enhances its capabilities, making it a valuable communication tool in various professional environments.

The Avaya 5420 features a stylish design with a large graphical display that provides easy access to numerous features and functions. The high-resolution screen allows for clear visibility of call information, including caller ID, presence status, and menu options. The phone supports multiple lines and extension management, making it ideal for busy office settings where managing multiple calls is crucial.

One of the standout characteristics of the Avaya 5420 is its integration of advanced telephony technologies. It supports Voice over IP (VoIP), enabling seamless communication over internet connections. This helps to reduce call costs while improving flexibility and scalability for organizations. The phone integrates well with Avaya's Aura and IP Office platforms, ensuring compatibility and allowing for advanced call handling capabilities.

The device is equipped with a variety of programmable buttons that users can customize for quick access to essential features such as speed dials, voicemail, and presence management. Additionally, the Avaya 5420 supports HD voice technology, ensuring crystal-clear audio quality during calls, contributing to a better user experience.

When paired with the EU24 feature module, the capabilities of the Avaya 5420 are significantly expanded. The EU24 offers 24 additional programmable buttons, each of which can be configured for specific functions, such as line appearances or feature access. This makes it particularly suitable for receptionists or personnel handling a high volume of calls. The EU24 also includes dual-color LED status indicators, providing at-a-glance information about call status and availability.

In summary, the Avaya 5420 with EU24 is designed to meet the needs of modern businesses by providing a powerful and user-friendly communication solution. Its combination of advanced functionality, customizable features, and integration with modern telephony technologies positions it as an essential tool for enhancing workplace communication and collaboration. Whether in a corporate office, a call center, or any enterprise setting, this phone delivers the reliability and performance that organizations need to thrive in today's fast-paced business landscape.
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