Page 48 - Function Key ProgrammingFunction Keys

Rely- - Relay Off

Switch the specified external output relay (1 or 2) off.

This function requires the relay switch (1 or 2) on the telephone system to be entered when programmed. This function cannot be programmed through the phone by the user.

Pressing Relay switches the specified relay off.

[User Digital Telephony Advanced Relay Relay Off]

Resum - Resume Call

Resume a call previously suspended into a specified ISDN exchange slot. This function is not supported in the USA.

This function requires the exchange slot number to be specified when programmed. The slot number is then shown next to Resum. This function cannot be programmed through the phone by the user.

Pressing Resum resumes any call previous suspended into the specified exchange slot. Suspended calls can be resumed by any extension.

[User Digital Telephony Advanced Call Resume Call]

See also:

SusCW - Suspend CW on page 50.

Suspe - Suspend Call on page 50.

Rtriv - Retrieve Call

Retrieve a call previously held into a specified ISDN central office slot and is only supported if the central office provides a Q.931 hold facility. This function is not supported in the USA.

This function requires the central office slot number to be specified when programmed. The slot number is then shown next to Rtriv. This function cannot be programmed through the phone by the user.

Pressing Rtriv retrieves any call previous held into the specified central office slot. Held calls can only be retrieved by the extension that put the call on central office hold.

[User Digital Telephony Advanced Call Retrieve Call]

See also:

Hold - Hold Call on page 41.

Ride - Ride Call

Unpark a parked call from a specified system park slot.

This function requires the park slot number to be specified when programmed. The slot number is then shown next to Ride. This function cannot be programmed through the phone by the user.

Pressing Ride unparks any call previously parked into the specified system park slot by the same or another extension.

[User Digital Telephony Advanced Call Ride Call]

See also:

CPark - Call Park (!) on page 32

Park - Park (#) on page 44.

Park - Call Park to Other Extension (!) on page 44.

Page 48 - Function Keys

IP Office 5420 + EU24 User’s Guide

Function Key Programming

40DHB0002UKEG – Issue 4 (9th February 2004)

Page 48
Image 48
Avaya 5420 + EU24 manual Rely- Relay Off, Resum Resume Call, Rtriv Retrieve Call, Ride Ride Call

5420 + EU24 specifications

The Avaya 5420 is a versatile and robust desktop phone designed for business users seeking reliability and advanced functionalities. It is complemented by the EU24 feature module, which enhances its capabilities, making it a valuable communication tool in various professional environments.

The Avaya 5420 features a stylish design with a large graphical display that provides easy access to numerous features and functions. The high-resolution screen allows for clear visibility of call information, including caller ID, presence status, and menu options. The phone supports multiple lines and extension management, making it ideal for busy office settings where managing multiple calls is crucial.

One of the standout characteristics of the Avaya 5420 is its integration of advanced telephony technologies. It supports Voice over IP (VoIP), enabling seamless communication over internet connections. This helps to reduce call costs while improving flexibility and scalability for organizations. The phone integrates well with Avaya's Aura and IP Office platforms, ensuring compatibility and allowing for advanced call handling capabilities.

The device is equipped with a variety of programmable buttons that users can customize for quick access to essential features such as speed dials, voicemail, and presence management. Additionally, the Avaya 5420 supports HD voice technology, ensuring crystal-clear audio quality during calls, contributing to a better user experience.

When paired with the EU24 feature module, the capabilities of the Avaya 5420 are significantly expanded. The EU24 offers 24 additional programmable buttons, each of which can be configured for specific functions, such as line appearances or feature access. This makes it particularly suitable for receptionists or personnel handling a high volume of calls. The EU24 also includes dual-color LED status indicators, providing at-a-glance information about call status and availability.

In summary, the Avaya 5420 with EU24 is designed to meet the needs of modern businesses by providing a powerful and user-friendly communication solution. Its combination of advanced functionality, customizable features, and integration with modern telephony technologies positions it as an essential tool for enhancing workplace communication and collaboration. Whether in a corporate office, a call center, or any enterprise setting, this phone delivers the reliability and performance that organizations need to thrive in today's fast-paced business landscape.