Page 40 - Function Key Programming

Function Keys

HGEna - Hunt Group Enable

Sets the extension's membership of a group or groups as enabled. This function does not take the Hunt Group In/Out of Service.

This function can be programmed with or without a target group number. This function cannot be programmed through the phone by the user.

If programmed without a group number, pressing group memberships to either enabled or disabled. A when the group memberships are enabled.

HGEna toggles all the extension's is shown next to HGEna

If programmed with a group number, that number is shown next to HGEna. Pressing HGEna will enable the extension's membership of that group. In this mode the key does not toggle.

When enabled, G is shown on the display and the extension will receive group calls.

[User Digital Telephony Advanced Hunt Group Hunt Group Enable]

See also:

•HGNS+ - Set Hunt Group Night Service (!) on page 40.

•HGOS+ - Set Hunt Group Out of Service on page 41.

•HGDis - Hunt Group Disable on page 40.

HGDis - Hunt Group Disable

Sets the extension's group membership as disabled. Used with HGEna - Hunt Group Enable on page 40. This function does not take the Hunt Group Out of Service.

This function can be programmed with or without a target group number. This function cannot be programmed through the phone by the user.

If programmed without a group number, pressing HGDis disables all the extension's group memberships.

If programmed with a group number, pressing HGDis disables just the extension's membership of that group.

[User Digital Telephony Advanced Hunt Group Hunt Group Disable]

HGNS+ - Set Hunt Group Night Service (!)

Put a specific hunt group into or out of night service mode.

This function requires the hunt group number to be entered when programmed. The hunt group number is then shown next to HGNS+. This function can be programmed through the phone by the user using an Admin key.

Pressing HGNS+ puts the hunt group into night service. Group calls then go to its night service fallback group if set or, if not answered, to voicemail.

[User Digital Telephony Advanced Set Set Hunt Group In Service]

HGNS- - Clear Hunt Group Night Service

Returns a hunt group that has been manually put into night service back to normal service. Used with HGNS+ - Set Hunt Group Night Service (!) on page 40.

This function requires that the hunt group number is entered when programmed. This function cannot be programmed through the phone by the user.

The hunt group number is shown next HGNS-. Pressing HGNS- puts the group back into normal service if in night service.

[User Digital Telephony Advanced Call Clear Hunt Group Night Service]

Page 40 - Function Keys

IP Office 5420 + EU24 User’s Guide

Function Key Programming

40DHB0002UKEG – Issue 4 (9th February 2004)

Page 39 Page 41
Page 40
Image 40
Avaya 5420 + EU24 manual HGEna Hunt Group Enable, HGDis Hunt Group Disable, HGNS+ Set Hunt Group Night Service
Page 39 Page 41

5420 + EU24 specifications

The Avaya 5420 is a versatile and robust desktop phone designed for business users seeking reliability and advanced functionalities. It is complemented by the EU24 feature module, which enhances its capabilities, making it a valuable communication tool in various professional environments.

The Avaya 5420 features a stylish design with a large graphical display that provides easy access to numerous features and functions. The high-resolution screen allows for clear visibility of call information, including caller ID, presence status, and menu options. The phone supports multiple lines and extension management, making it ideal for busy office settings where managing multiple calls is crucial.

One of the standout characteristics of the Avaya 5420 is its integration of advanced telephony technologies. It supports Voice over IP (VoIP), enabling seamless communication over internet connections. This helps to reduce call costs while improving flexibility and scalability for organizations. The phone integrates well with Avaya's Aura and IP Office platforms, ensuring compatibility and allowing for advanced call handling capabilities.

The device is equipped with a variety of programmable buttons that users can customize for quick access to essential features such as speed dials, voicemail, and presence management. Additionally, the Avaya 5420 supports HD voice technology, ensuring crystal-clear audio quality during calls, contributing to a better user experience.

When paired with the EU24 feature module, the capabilities of the Avaya 5420 are significantly expanded. The EU24 offers 24 additional programmable buttons, each of which can be configured for specific functions, such as line appearances or feature access. This makes it particularly suitable for receptionists or personnel handling a high volume of calls. The EU24 also includes dual-color LED status indicators, providing at-a-glance information about call status and availability.

In summary, the Avaya 5420 with EU24 is designed to meet the needs of modern businesses by providing a powerful and user-friendly communication solution. Its combination of advanced functionality, customizable features, and integration with modern telephony technologies positions it as an essential tool for enhancing workplace communication and collaboration. Whether in a corporate office, a call center, or any enterprise setting, this phone delivers the reliability and performance that organizations need to thrive in today's fast-paced business landscape.
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