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EMC 69001166 manual Sales and Customer Service Contacts

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Preface

Sales and Customer Service Contacts

For the list of EMC sales locations, please access the EMC home page at:

http://www.EMC.com/contact/

For additional information on the EMC products and services available to customers and partners, refer to the EMC Powerlink™ website:

http://powerlink.EMC.com

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EMC Installation Roadmap for CX-Series and FC-Series Storage Systems

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EMC 69001166 manual Sales and Customer Service Contacts

Contents

REV A17 Copyright 2002-2005, EMC Corporation. All rights reserved Contents Chapter Linux Installation Checklist Chapter NetWare Installation Checklists Chapter Tru64 Unix Installation Checklist Preface Organization This typeface Sales and Customer Service Contacts AIX Installation Checklists PowerPath Configurations for AIX Required Host Software RevisionsPrerequisites Documentation PowerPath Configurations for AIX PowerPath Checklist New AIX Server and New Storage System Switches For a SAN InstallPowerPath CfgmgrInitialize With Access LogixEnablers CableZone AvailableMonito r ConfigureSet up Event DevicesWith a license Make LUNsKey Smit or the command line With Access Logix Without Access LogixBehavior, such as greatly Increased I/O delays Mount itSoftware for AIX Navisphere CLI Installation Guide From the command line Register PowerPathOn the EMC Powerlink Website CD and mount itMirrorView driver and UI If the following software isNavisphere SP Agent Navisphere Storage DownFailovermode Navicli -h hostname Failover mode to Config Navicli -h hostnameArraycommpath Or storage System Task With Access Logix Without Access Logix Lsdev -Cc arrayRmdev -dl hdisk n Navicli -h hostname ArraycommpathInstalled Use Navisphere LUNs Checkpoint Verify that PowerPath productGuide LUNs with the following PowerPath command Online help Are mapped to hdiskpower DevicesLUN using the following PowerPath command User logins to the serverServer using the following Guide PowerPath command Receive I/O for the testDisplay dev=x every=2 ContAIX Installation Checklists Replace IBM Off volumesUnmount file HBAs and/orOr server Gbit HBA port is logged in to the switch port Execute the following AIX command AIX documentationGbit SP port is logged in to the switch port Navisphere securityWhere n is the hdisk number for the Lunz device Execute the following command AIX documentation Where x is pseudo device that represents the chosen LUNTask With Access Logix AIX Installation Checklists Replace InstalledServer If the CLARiiON HBA driver is Drive rIf the following software is HBA driver System, install these HBAsIf the server has IBM HBAs Make sure the HBA driverStorage System Hostservername For existing HBAs Failover mode toNavicli -h hostname Failovermode Arraycommpath Toolbar to set the storageOr storage Port host initiator to Appropriate SPs Checkpoint Use switch Zone forLunz device Execute the following AIX Command AIX documentation Following AIX commandTo which it is zoned with For the LUNs Checkpoint Verify that PowerPath product Command GuideLUNs with the following PowerPath command AIX commands Host Agent Server using the following PowerPath commandDisplay dev= x every=2 HP-UX Installation Checklist PowerPath Configurations for HP-UX That you will connect to the SPs in CX300, CX400, CX600 Documentation PowerPath Configurations for HP-UX FC4500 Setup Guide P/N 014003102, revision A03 or higher Drivers, cables PowerPath Checklist New HP-UX Server and New Storage SystemInstall HBAs Set HBA driverConnect a cable from each host HBA port to a switch port Insert the PowerPath installation CD and mount itInstall PowerPath Software, install the enabler for themSet up security Monitor Powermt save PowerPath DevicesEtc/powermt.custom Server Verify that Powermt restore ServerLVM Guide and HP-UX Installation of the drivers Port Install the HBA driverHBA System@SPipaddress Set TypeFor a 1-Gbit switch LED is Following Guide To the switch port For a DS-xxB2 switch, bothAny required zones Checkpoint Use switch If SAN Copy, MirrorView, orCX300, CX400 Register HBAsSbin/init.d/agent stop Sbin/init.d/agent start CX500, CX600Setup guide Across LAN Failovermode Where Navicli -h hostnameFrom a laptop connected to a Setup guide Server’s existing HBA ports Initiators Failover mode toSystem Host Arraycommpath Where Network addressExample, com1 Where Device is the name Failovermode Existing ports initiatorsHP-UX commands Commands Ioscan -fnC disk Insf -e Commands Ioscan -fnC disk Insf -eFollowing HP-UX command Entries for all Luns withUse Navisphere Manager to Online help Use Navisphere Manager toGroup Assign LUNs to the Storage Group Use Navisphere Manager toMake new LUNs VisibleConfigure any With a license Key Available toOptionsSupported Autotrespass entry as follows PowerPath sees the paths to the LUNs Not already defined and any additional users Manage the storage systemStorage-system HP-UX command Logged in to the switch portWith the following HP-UX commands CX-Series Server HP-UX commands Software for HP-UXHP-UX command HP-UX commands Software for HP-UX Installation GuideUse the following PowerPath command to configure PowerPath State of the uncabled paths becomes dead Command Powermt restore ServerVerify that Guide Reconnect the cable that you disconnected from the HBAAgent Unmount fileSystems Server Admsnap HigherRestarted in the next step Make sure the HBA driver HP-UX HostAbove entry will set System type to no auto Trespass For a CX400, CX600, orFor a server with any HBAs Host servername For a server with any HBAs System FC4500 StorageArraycommpath Storagegroup -sethost Failovermode Storage-system Navicli -np -d device Ports initiators FailovermodeNavicli -np -d device Failovermode Arraycommpath On the EMC PowerlinkPowerPath product Command Guide Powermt config Example, com1 ServerHBAs to Switches or Switch connected to GuideSaved in the following file HBAs to Following HP-UX commandEntries for all Luns with System Server Command to configure Guide PowerPathLUNs Powermt display dev=all Class=clariion Paths, verify thatNot registered, the load balancing Unmounted in step Mount any file systemsMount file SystemsDMP Configurations for HP-UX All switches must be installed EMC Navisphere Host Agent and CLI for HP-UX Version DMP Checklist New HP-UX Server and New Storage System SPs# Options Supported Autotrespass AgentSet properties Reboot Verify DMP InstallationOperation Server Verify that I/0 is still running with Operation ContConfigurations for HP-UX Without EMC Failover Software 300-001-273 will help you with this planning Install HBAs As follows No auto trespass For HP-UX without PV Links To the agent.config fileWhere SPipaddress is the address of the SP Auto trespass For HP-UX with PVLinksFile is uncommented or commented as described in step HP-UX Linux Installation Checklist PowerPath Configurations for Linux On a network that is connected to the storage-system servers EMC Fibre Channel Storage System CX200-Series Configuration PowerPath Configurations for Linux FC4500 Setup Guide P/N 014003102, revision A03 or higher PowerPath Checklist New Linux Server and New Storage System PropertiesSoftware, install their enablers Documentation Appropriate SPs Storage system Switches For a SANStorage-system properties Reference Required zonesFor PowerPath Loaded Mount the CD-ROM PowerPath releasePowerPath product Following PowerPath command Guide OneIs restricted to basic failover Powermt display dev= x every=2With the following PowerPath command That HBAEtc/modules.conf file Server Cable HBAs to Software for Linux Server Utility Installation Guide Driver or reboot the serverCX400, CX500 CX200, CX300CX600, CX700 Servername -type For LUNZs Have not be configured yetCheckpoint Make sure For the HBA directoryProc/scsi directory For an FC4500 storage systemKey, register it Checkpoint Verify that PowerPath productUnmount the CD-ROM Remove it from the drive Are loadedEvery=2 command, Powermt display dev=xThat the failover path was Server If you caused any LUNs to PowerPath product Minimum revision page 3-3, update it To the new driverLAN Register Required zonesBindings With storageAvailable Reboot the server to scan for new LUNs Its Storage GroupTask With Access Logix Required minimum revision 3-3, update itDrivers, reboot the host Driver AdmsnapIt to For new or replacement HBAs For any HBAsTime Properties Navicli -h hostname Default storage-system PropertiesReference CX600, CX700 SP in the storage system For existing HBAsFor new HBAs For any HBAs Navisphere CLI It to Navicli -np -d device Systemtype -configNavicli -np -d device Systemtype Ports initiators Navicli -np -d device Where Device is the nameSoftware for Linux Utility Installation Guide Navisphere Server UtilityRight LED is off, which Restart the Navisphere Host Software for Linux Installation Guide UtilityInstallation File for the HBAsLUNs using the following PowerPath command With a license Server If you caused any LUNs to PowerPath product DMP Configurations for Linux Required Host Software Revisions PrerequisitesDocumentation DMP Configurations for Linux Driver file DMP Checklist New Linux Server and New Storage SystemEdit the HBA Navicli -h sp arraycommpathInitiators are Registered Install VolumeVerify host Connect hostCreate DOS Partition forIdentify the CLARiiON devices under the Volume with Log into Volume Manager Storage Administrator VmsaInstallation Cont Server For a VxVM version less thanOperation Cont Configurations for Linux Without EMC Failover Software Have this software. The EMC CLARiiON CX300, CX500, CX500i Set the HBA Your monitoring configuration Server LinuxNetWare Installation Checklists PowerPath Configurations for NetWare That you will connect to the SPs in a CX200, CX300, CX400 Novell NetWare operating system PowerPath Configurations for NetWare FC4500 Setup Guide P/N 014003102, revision A03 or higher Unavailable for I/O Make sure the SCSISAN.CDM module is not installedInstall PowerPath PowerPath release Paths. Failure to do so may result in LUN corruptionInstall Manage the storage system ZonesList devices Scan all lunsNetWare Verify that Guide Module is not installed Install PowerPath PowerPath release Verify HBA Bios settings Install HBA driverDevice appears under Guide Online help See page 4-3, update it CorruptionCable to Any required zones.zones Checkpoint Use switchHBA connection s to Unit Serial Number to LUN Example, com1 Navicli -np -d device Systemtype -config Example, com1Device is the name Navicli -np -d device Open, use the following WhereGroup Reboot the server Server Utility Installation GuidePath has a Lunz with Available to NetWare On themPowermt -save Guide PowerPath commandConfiguration This command createsPaths to the LUN , indicating NetWare Installation Checklists Cluster leave Server If the server is in a clusterUldncs With the following NetWare command Unload navagentStorage system Server LANSystem or to SP ports Guide Zone additional Into cluster Or MirrorView, on the storage system NetWare Installation Checklists EMC Professional Services So later in this procedureWith the following command CX-Series Server 4-3, update it Update itFor new HBAs For any HBAs Default storage-system Storage system SP in the storage system For existing HBAsStorage-system type Navicli -np -d device Example, com1 If the default storage-systemProperties Navicli -np -d device Failovermode Arraycommpath Servername -type ConsoleOne Tools Disk To the switch port Port Switch port PortFor a DS-xxB2 switch, both LEDs are green, which Host initiator to the SPs Checkpoint Use switchPowerPath command Command Each LUN with the following Documentation NetWare commandServer Remount VolumesServer If the server is not in a cluster LdncsReconnect the cable that you If you did not follow the aboveSolaris Installation Checklists PowerPath Configurations for Solaris That you will connect to the SPs in CX300, CX400,CX500 Solaris operating system PowerPath Configurations for Solaris Solaris Installation Checklists FC4500 Setup Guide P/N 014003102, revision A03 or higher No-device-delay=0 Install HBAsLater in this procedure Install HBA driver Navisphere CLI Software for Solaris Installation GuideFor a 2-Gigabit switch One of the following For a SANSet up security Solaris driver.conf PowerPath for SolarisEtc/powermt set volumeopenpolicy=firstpath For a server with Veritas VxVM V3.2 or aboveHBAs HBA CLARiiON and PowerPath CLARiiON and Power PathTo the values required for Sure to set the following ParameterSoftware for Solaris Navisphere CLI Installation Guide For Unix installation Key, register it Administrator’sOn the EMC Powerlink Online help Update itFor a 2-Gigabit switch One Appropriate SPs If SAN Copy, MirrorView, or On the server, restartProperty to lun Command to set Storage-system propertiesFrom the Tools menu on SP in the storage system Go to step11 FC4500 Storage Command to set it to Navicli -np -d deviceTime Setting for all other cases Where Device is the name System Port on the storage systemSolaris utilities kit Will bind and their targets Reboot the server usingOther cases To which it is zonedStorage Group Use Navisphere Manager to Group Reboot the server usingGuide Storage system Names for them Commands to configure GuideAre visible Powercf -i or powercf -q Powermt config PointsWith a license Next reboot InstallingLast fi character Etc/powermt set Veritas VxVMSolaris Installation Checklists Remove ATF or Following default storage-system properties Reference Driver configuration file Zone additionalRecognizes the LUNs Templates to the storage systemApplications OnlineInstalling Character Configuring EMP Server For a server with Veritas VxVM V3.1.1 or belowSolaris Installation Checklists Driver- HBA Documentation see 5-3, update it URL onPowerPath Documentation see Parameters, except for GuideCX300, CX400 For new HBAs For any HBAs CX700,orOther cases Where hostname is the IP Default storage-systemAn existing HBA is one that is Navicli -np -d device Systemtype -config FC4500 Storage For new HBAs Navisphere CLI System Other cases Where Device is the name Unix installation HBAs to Switches or Bindings Configuration fileBindings to the HBA driver Make paths toUse the following Power Path Use the following PowerPath PowerPath for Unix LUN using the following Guide PowerPath commandConfigure for PowerPath if Required Task With Access Logix Without Access Logix DMP Configurations for Solaris Documentation DMP Configurations for Solaris DMP Checklist New Solaris Server and New Storage System Sd.conf fileAdministrator guide Zone switchesSystem sees all the LUNs and label any new LUNs Use the pkgadd command to add Volume Manager and DMP to Manager documentation Vxdmpadm getsubpaths Dmpnodename= deviceDisconnect the path to that SP Tru64 Unix Installation Checklist Tru64 Unix Configurations Storage systemsTru64 Unix operating system Cables Set Base UdidSet connection To Tru64 UnixPort is logged in to the switch port Storage System With Access Logix Reference Document Switches Bind Boot LUNPrepare SRM Boot LUNInformation Following command Show device Tru64 Unix documentation Execute the following commandFor Boot LUN Following command Set bootdefdevCommand Hwmgr -show scsi Task With Access Logix Reference Document ServerLUNs with the following command Tru64 Unix documentation Hwmgr -scan scsiWindows Installation Checklists PowerPath Configurations for Windows PowerPath Configurations for Windows That you will connect to the SP management ports Documentation that ships with the HBA or NIC and HBA or NIC Windows Installation Checklists Server with For NICs For iSCSI HBAsFibre Channel For a Fibre Channel SAN For a CX500i storage systemManagement Ports For a CX300, CX500, or CX700 Storage System Data portsISCSI initiator Install optionalPaths Do not enable it yet Guide and Manager PowerPath product All the paths to the LUNs GuideAdministrator Optional Chap SecuritySystem For NIC Initiators Install optionalServer With For iSCSI HBA InitiatorsTask With Access Logix Powermt restoreSettings Network Values required for Software InstallationPrompts you to reboot CLARiiONManagement SwitchesConnect to Cable to FibreServer With a For NICs ISCSI data ports Checkpoint For a networkSP port Use QLogic SANsurfer toStorage system For a CX-Series or Navisphere Server Utility Installation guide orManagement NICsCX-Series or Open, use the following Go to stepScan for disks PowerPath product Following ways to verify that Guide LUNs PowerPath AdministratorOptional CLARiiON VSS Provider on the server Be installed on the serverThem Documentation Optional CLARiiON VSSNIC Cannot have a boot disk if it is Install HBA sCLARiiON URL on Online help CX600 storage systems For SAN with CX200, CX400, orSystems Each SP Server For direct attach with CX200CX700 storage systems DiskPrepare for InstallingCreate HBA Operating SystemValues required for CLARiiON Reinstall HBA driver HBA documentationReference Failover mode and array Online help or Navisphere CLIReboots both SPs at the same Servername is the name From the server to each SP Following ways to verify that Guide Server With a Server directAttach only ISCSI HBAInstall the admsnap utility Installation guide Manager to disable it Online help Use QLogic SANsurfer toWith a license Or Windows Creating partitions on them DocumentationWindows Installation Checklists For additional NICs HBA or NICsFor additional iSCSI HBAs Management Ports CableFrom which you will management the storage system Guide For a CX500i storage system, go to stepOr server HBA Ports Cable to dataPorts to Fibre NIC portsHBA port host initiator to the SPs Storage system Fibre Channel For a Fibre Channel SANDisks All the paths to the LUNs Guide Reboot the server so Windows recognizes the LUNsDo not enable yet Guide and Manager Desired event monitor templates to the storage systemNew NIC initiators Guide and Manager Online help Server With For iSCSI HBA InitiatorsInitiators That HB or NICTask Server Windows Installation Checklists HBAs or NICs Server with For additional NICs Documentation SANsurferCX-Series or For new or replacement HBAs For any HBAs CX-Series or For existing HBAs Servername -type Administrator’s Guide Checkpoint Use DiskFibre Channel Fibre Channel switchCX500i Ports Channel data portsISCSI initiator Ports Or NICs withServer Documentation If you disabled Chap on Initiator to configure initiatorGuide and QLogix Scan for disks With a license Key DMP Configurations for Windows Software RevisionsAccess Logix, SnapView, SAN Copy, MirrorView EMC Navisphere Host Agent and CLI for Windows Version Install HBA driver See URL on DMP Checklist New Windows Server and New Storage SystemServer Install HBAs HBA documentation Such as greatly increased I/O delaysRegister one For one pathFrom server to Host initiatorGroup to Additional host InitiatorsAdditional host Software for Windows Windows Installation Checklists Customer Support Overview of Detecting and Resolving Problems Figure A-1Problem Detection and Resolution ProcessTroubleshooting the Problem Before Calling the Customer Support Center Documenting the Problem Reporting a New Problem Sending Problem Documentation FTPCustomer Support