EMC 69001166 manual Before Calling the Customer Support Center

Customer Support

Before Calling the Customer Support Center

Have the following information available before calling the Customer Support Center or your support representative (if one has been assigned to you):

❑Your company name

❑Your name

❑Your phone number

❑For an existing problem, the problem tracking system ID, if one was previously assigned to the problem by a support representative

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EMC Installation Roadmap for CX-Series and FC-Series Storage Systems