Customer Support

Documenting the Problem

If the EMC Customer Support Center requests information regarding the problem, please document it completely, making sure to include the following information:

Your company name and address

Your name

Your telephone number

The importance of the problem, so that it can be assigned a priority level

To expedite the processing of your support request, you can photocopy this list and include it with the package.

Documenting the Problem

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EMC 69001166 manual Documenting the Problem