Intermec CN2G user manual Problems With Wireless Connectivity, Problem Solution

	Chapter 4 — Troubleshooting and Maintaining the CN2G
Problems While Configuring Security (continued)
Problem	Solution
You receive a message saying, “The	The date and time on the CN2G are not saved
server certificate has expired or your	through a cold boot. You need to re-enter the date
system date is incorrect” after you	and time and then save your changes.
cold boot the CN2G.
You are setting up multiple access	The CN2G does not save WEP key values when you
points in a network, with different	change the SSID. Re-enter the WEP key value after
SSIDs, and the connection fails.	you change the SSID and save your changes. You
	should now be able to connect to the different access
	points.

Problems With Wireless Connectivity

Problem	Solution
When you turn on the CN2G after it	The CN2G may not be recognizing the network
was suspended for a while (10-15	card. Turn off the CN2G, and then turn it on again.
minutes or longer), it can no longer	The host may have deactivated or lost your current
send or receive messages over the
	terminal emulation session. In a TCP/IP direct
network.
	connect network, you need to turn off the “Keep
	Alive” message (if possible) from the host so that the
	TCP session is maintained while a CN2G is
	suspended.
The network connection icon is in the	In a UDP Plus network, there may be a problem
status bar, but the host computer is not	with the connection between the Intermec
receiving any data from the CN2G.	Application Server and the host computer. Check
	with your network administrator or see the user’s
	manual for the Intermec Application Server.
	In a TCP/IP network, there may be a problem with
	the connection between the access point and the
	host computer. Check with your network
	administrator or use your access point user’s manual.

CN2G Handheld Computer User’s Manual 69