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Intermec user manual Troubleshooting and Maintaining the CN2G

Models: CN2G

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Chapter 4 — Troubleshooting and Maintaining the CN2G

76	CN2G Handheld Computer User’s Manual

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Intermec user manual Troubleshooting and Maintaining the CN2G

Contents

CN2G Handheld Computer CN2G Handheld Computer User’s Manual Document Change Record Version Date Description of ChangeCN2G Handheld Computer User’s Manual Contents Contents Troubleshooting and Maintaining the CN2G Contents Viii Safety Summary Before You BeginSafety Icons Global Services and SupportWarranty Information Web SupportWho Should Read This Document? Related DocumentsPatent Information Telephone SupportOther Copyright Information Regex++, Index. Version 3.31, 16th DecUsing the CN2G Handheld Computer Introducing the CN2G Handheld Computer Using the Battery What’s New?Installing and Charging the Battery To install and charge the batteryBattery Removing the Battery To remove the batteryMaximizing Battery Life Checking the Battery StatusBattery Icon Status Icon StatusUsing the Power Key Using the KeypadTo access functions printed on the keypad overlay Using the Touch Screen and Stylus Using the Touch ScreenTo turn off the CN2G Using ScanDemo Understanding the DesktopFunctions You Can Perform With the Stylus To open ScanDemoTo enable or disable symbologies Using Transcriber Understanding the Screen Icons Calibrating the ScreenCN2G Screen Icons Icon DescriptionUnderstanding the Status Lights To calibrate the screenUnderstanding the CN2G Status Lights Light Color DescriptionTo change the beeper volume Understanding the BeepsScanning Bar Codes Understanding the CN2G Beeps123456 To scan a bar code label with the CN2GUsing the SD Card To remove the SD cardTo insert the SD card Install the battery door Using the CN2G Handheld Computer Configuring the CN2G How to Configure the CN2G Parameters Use Setup Assistant Use Intermec Settings RemotelyConfiguring the CN2G With the Setup Assistant Configuring the CN2G Locally With Intermec Settings To open Intermec SettingsConfiguring the CN2G Restoring Default Settings Navigating in Intermec SettingsTo restore default settings To Perform This Function Do ThisExiting Intermec Settings Configuring the CN2G Remotely With Intermec SettingsTo exit Intermec Settings Configuring the CN2G For Your Network Configuring USB CommunicationsConfiguring 802.11b/g Radio Communications To use USB communications with your CN2GConfiguring the Network Parameters for a TCP/IP Network To use wireless communications in a TCP/IP network Configuring the Network Parameters for a UDP Plus Network Configuring Security To use wireless communications in a UDP Plus networkSelecting Funk as Your Security Choice Choosing Between Microsoft and Funk SecurityTo select Funk security as your security choice Selecting a Profile for Funk Security To select a profile for Funk securityUsing WPA Security Configuring WPA Security With Funk Security For Authentication, choose TTLS, PEAP, or TLS and tap SaveTo enable WPA-PSK security on your CN2G with Funk security For Authentication, choose None and tap SaveConfiguring WPA Security With Microsoft Security Configuring the CN2G Using 802.1x Security Configuring 802.1x Security With Funk Security Configuring 802.1x Security With Microsoft Security Using Leap Security Using Static WEP Security To enable Leap security on your CN2GConfiguring Static WEP Security With Funk Security Configuring Static WEP Security With Microsoft SecurityLoading Certificates Select Enroll Certificates and tap the Run App buttonConfiguring the CN2G Configuring the CN2G To disable security Disabling SecurityDeveloping and Installing Applications Developing Applications for the CN2G Developing a New ApplicationDeveloping a Web-Based Application Installing Applications on the CN2GTo open Microsoft Internet Explorer Installing Applications Using ActiveSync Installing ActiveSync and Establishing a PartnershipTo install ActiveSync and establish a partnership Using ActiveSync to Copy Files and Install Applications To install an application on the CN2G using ActiveSync Installing Applications Using Your SD Card Installing Applications Using Wavelink AvalancheTo install applications using the SD card To use Avalanche to remotely manage the CN2GUpgrading the Operating System Using an SD Card Launching Your Application AutomaticallyUpgrading Your CN2G Upgrading the Operating SystemTo upgrade the operating system To remotely upgrade a CN2G using Intermec Settings To upgrade the PSM files Upgrading the Persistent Storage Manager FilesDeveloping and Installing Applications Developing and Installing Applications Troubleshooting and Maintaining the CN2G Problems and Solutions Problems While Operating the CN2GProblem SolutionProblems While Configuring Security Problems While Operating the CN2GProblems While Configuring Security Problems With Wireless Connectivity Problem SolutionProblems With Wireless Connectivity You may have gone out of range of an access pointProblems While Scanning Bar Codes Problems While Scanning Bar Codes Warm Booting the CN2G Booting the CN2GTo warm boot the CN2G using the Warm Boot button To warm boot the CN2G using the Power key Cold Booting the CN2GTo cold boot the CN2G Cleaning the Scanner Window and CN2G Screen To clean the scanner windowTroubleshooting and Maintaining the CN2G Appendix Physical and Environmental Specifications Accessories for the CN2G Default Scanner Configuration Default ConfigurationDefault Communications Configuration Radio Settings Default Value Name Servers Settings Default ValueUDP Plus Settings Default Value Default Device Settings Configuration Device Settings Default ValueIndex Symbols and Numbers CN2GManual Index TCP/IP Index Page 074751-002