Troubleshooting and Maintaining the CN2G | Intermec specs

Chapter 4 — Troubleshooting and Maintaining the CN2G

76	CN2G Handheld Computer User’s Manual

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Intermec user manual Troubleshooting and Maintaining the CN2G

Contents

CN2G Handheld Computer CN2G Handheld Computer User’s Manual Document Change Record Version Date Description of Change CN2G Handheld Computer User’s Manual Contents Contents Troubleshooting and Maintaining the CN2G Contents Viii Safety Summary Before You Begin Safety Icons Global Services and SupportWarranty Information Web Support Who Should Read This Document? Related DocumentsPatent Information Telephone Support Other Copyright Information Regex++, Index. Version 3.31, 16th Dec Using the CN2G Handheld Computer Introducing the CN2G Handheld Computer Using the Battery What’s New? Installing and Charging the Battery To install and charge the battery Battery Removing the Battery To remove the battery Maximizing Battery Life Checking the Battery StatusBattery Icon Status Icon Status Using the Power Key Using the KeypadTo access functions printed on the keypad overlay Using the Touch Screen and Stylus Using the Touch ScreenTo turn off the CN2G Using ScanDemo Understanding the DesktopFunctions You Can Perform With the Stylus To open ScanDemo To enable or disable symbologies Using Transcriber Understanding the Screen Icons Calibrating the ScreenCN2G Screen Icons Icon Description Understanding the Status Lights To calibrate the screenUnderstanding the CN2G Status Lights Light Color Description To change the beeper volume Understanding the BeepsScanning Bar Codes Understanding the CN2G Beeps 123456 To scan a bar code label with the CN2G Using the SD Card To remove the SD card To insert the SD card Install the battery door Using the CN2G Handheld Computer Configuring the CN2G How to Configure the CN2G Parameters Use Setup Assistant Use Intermec Settings Remotely Configuring the CN2G With the Setup Assistant Configuring the CN2G Locally With Intermec Settings To open Intermec Settings Configuring the CN2G Restoring Default Settings Navigating in Intermec SettingsTo restore default settings To Perform This Function Do This Exiting Intermec Settings Configuring the CN2G Remotely With Intermec SettingsTo exit Intermec Settings Configuring the CN2G For Your Network Configuring USB Communications Configuring 802.11b/g Radio Communications To use USB communications with your CN2G Configuring the Network Parameters for a TCP/IP Network To use wireless communications in a TCP/IP network Configuring the Network Parameters for a UDP Plus Network Configuring Security To use wireless communications in a UDP Plus network Selecting Funk as Your Security Choice Choosing Between Microsoft and Funk SecurityTo select Funk security as your security choice Selecting a Profile for Funk Security To select a profile for Funk security Using WPA Security Configuring WPA Security With Funk Security For Authentication, choose TTLS, PEAP, or TLS and tap Save To enable WPA-PSK security on your CN2G with Funk security For Authentication, choose None and tap Save Configuring WPA Security With Microsoft Security Configuring the CN2G Using 802.1x Security Configuring 802.1x Security With Funk Security Configuring 802.1x Security With Microsoft Security Using Leap Security Using Static WEP Security To enable Leap security on your CN2G Configuring Static WEP Security With Funk Security Configuring Static WEP Security With Microsoft Security Loading Certificates Select Enroll Certificates and tap the Run App button Configuring the CN2G Configuring the CN2G To disable security Disabling Security Developing and Installing Applications Developing Applications for the CN2G Developing a New Application Developing a Web-Based Application Installing Applications on the CN2GTo open Microsoft Internet Explorer Installing Applications Using ActiveSync Installing ActiveSync and Establishing a Partnership To install ActiveSync and establish a partnership Using ActiveSync to Copy Files and Install Applications To install an application on the CN2G using ActiveSync Installing Applications Using Your SD Card Installing Applications Using Wavelink AvalancheTo install applications using the SD card To use Avalanche to remotely manage the CN2G Upgrading the Operating System Using an SD Card Launching Your Application AutomaticallyUpgrading Your CN2G Upgrading the Operating System To upgrade the operating system To remotely upgrade a CN2G using Intermec Settings To upgrade the PSM files Upgrading the Persistent Storage Manager Files Developing and Installing Applications Developing and Installing Applications Troubleshooting and Maintaining the CN2G Problems and Solutions Problems While Operating the CN2GProblem Solution Problems While Configuring Security Problems While Operating the CN2G Problems While Configuring Security Problems With Wireless Connectivity Problem Solution Problems With Wireless Connectivity You may have gone out of range of an access point Problems While Scanning Bar Codes Problems While Scanning Bar Codes Warm Booting the CN2G Booting the CN2GTo warm boot the CN2G using the Warm Boot button To warm boot the CN2G using the Power key Cold Booting the CN2GTo cold boot the CN2G Cleaning the Scanner Window and CN2G Screen To clean the scanner window Troubleshooting and Maintaining the CN2G Appendix Physical and Environmental Specifications Accessories for the CN2G Default Scanner Configuration Default ConfigurationDefault Communications Configuration Radio Settings Default Value Name Servers Settings Default ValueUDP Plus Settings Default Value Default Device Settings Configuration Device Settings Default Value Index Symbols and Numbers CN2G Manual Index TCP/IP Index Page 074751-002