Customer Support | EMC 69001166 manual

Customer Support

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EMC Installation Roadmap for CX-Series and FC-Series Storage Systems

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EMC 69001166 manual Customer Support

Contents

REV A17 Copyright 2002-2005, EMC Corporation. All rights reserved Contents Chapter Linux Installation Checklist Chapter NetWare Installation Checklists Chapter Tru64 Unix Installation Checklist Preface Organization This typeface Sales and Customer Service Contacts AIX Installation Checklists PowerPath Configurations for AIX Required Host Software Revisions Prerequisites Documentation PowerPath Configurations for AIX PowerPath Checklist New AIX Server and New Storage System Switches For a SAN InstallPowerPath Cfgmgr Initialize With Access LogixEnablers Cable Zone Available Monito r ConfigureSet up Event Devices Make LUNs With a licenseKey Smit or the command line With Access Logix Without Access LogixBehavior, such as greatly Increased I/O delays Mount it Software for AIX Navisphere CLI Installation Guide From the command line Register PowerPathOn the EMC Powerlink Website CD and mount it MirrorView driver and UI If the following software isNavisphere SP Agent Navisphere Storage Down Failover mode to Config Navicli -h hostname Failovermode Navicli -h hostnameArraycommpath Or storage System Task With Access Logix Without Access Logix Lsdev -Cc array Rmdev -dl hdisk n Navicli -h hostname Arraycommpath Installed Use Navisphere LUNs Checkpoint Verify that PowerPath productGuide LUNs with the following PowerPath command Online help Are mapped to hdiskpower Devices LUN using the following PowerPath command User logins to the serverServer using the following Guide PowerPath command Receive I/O for the test Display dev=x every=2 Cont AIX Installation Checklists Replace IBM Off volumesUnmount file HBAs and/or Or server Gbit HBA port is logged in to the switch port Execute the following AIX command AIX documentationGbit SP port is logged in to the switch port Navisphere security Where n is the hdisk number for the Lunz device Execute the following command AIX documentation Where x is pseudo device that represents the chosen LUN Task With Access Logix AIX Installation Checklists Replace InstalledServer If the CLARiiON HBA driver is Drive r If the following software is HBA driver System, install these HBAsIf the server has IBM HBAs Make sure the HBA driver Storage System Hostservername For existing HBAs Failover mode toNavicli -h hostname Failovermode Arraycommpath Toolbar to set the storage Or storage Port host initiator to Appropriate SPs Checkpoint Use switch Zone for AIX documentation Following AIX command Lunz device Execute the following AIX CommandTo which it is zoned with Command Guide For the LUNs Checkpoint Verify that PowerPath productLUNs with the following PowerPath command AIX commands Host Agent Server using the following PowerPath command Display dev= x every=2 HP-UX Installation Checklist PowerPath Configurations for HP-UX That you will connect to the SPs in CX300, CX400, CX600 Documentation PowerPath Configurations for HP-UX FC4500 Setup Guide P/N 014003102, revision A03 or higher Drivers, cables PowerPath Checklist New HP-UX Server and New Storage SystemInstall HBAs Set HBA driver Connect a cable from each host HBA port to a switch port Insert the PowerPath installation CD and mount itInstall PowerPath Software, install the enabler for them Set up security Monitor PowerPath Devices Powermt saveEtc/powermt.custom Server Powermt restore Server Verify thatLVM Guide and HP-UX Port Install the HBA driver Installation of the driversHBA System@SPipaddress Set Type For a 1-Gbit switch LED is Following Guide To the switch port For a DS-xxB2 switch, bothAny required zones Checkpoint Use switch If SAN Copy, MirrorView, or CX300, CX400 Register HBAsSbin/init.d/agent stop Sbin/init.d/agent start CX500, CX600 Setup guide Across LAN Failovermode Where Navicli -h hostnameFrom a laptop connected to a Setup guide Server’s existing HBA ports Initiators Failover mode to System Host Arraycommpath Where Network addressExample, com1 Where Device is the name Failovermode Existing ports initiators HP-UX commands Commands Ioscan -fnC disk Insf -e Commands Ioscan -fnC disk Insf -eFollowing HP-UX command Entries for all Luns with Use Navisphere Manager to Online help Use Navisphere Manager toGroup Assign LUNs to the Storage Group Use Navisphere Manager to Make new LUNs Visible Configure any With a license Key Available to OptionsSupported Autotrespass entry as follows PowerPath sees the paths to the LUNs Manage the storage system Not already defined and any additional usersStorage-system HP-UX command Logged in to the switch portWith the following HP-UX commands CX-Series Server HP-UX commands Software for HP-UX HP-UX command HP-UX commands Software for HP-UX Installation Guide Use the following PowerPath command to configure PowerPath State of the uncabled paths becomes dead Command Powermt restore ServerVerify that Guide Reconnect the cable that you disconnected from the HBA Agent Unmount fileSystems Server Admsnap Higher Restarted in the next step Make sure the HBA driver HP-UX HostAbove entry will set System type to no auto Trespass For a CX400, CX600, or For a server with any HBAs Host servername FC4500 Storage For a server with any HBAs SystemArraycommpath Storagegroup -sethost Failovermode Storage-system Navicli -np -d device Ports initiators Failovermode Navicli -np -d device Failovermode Arraycommpath On the EMC PowerlinkPowerPath product Command Guide Powermt config Example, com1 Server Switch connected to Guide HBAs to Switches orSaved in the following file Following HP-UX command HBAs toEntries for all Luns with System Server Command to configure Guide PowerPathLUNs Powermt display dev=all Class=clariion Paths, verify that Not registered, the load balancing Unmounted in step Mount any file systemsMount file Systems DMP Configurations for HP-UX All switches must be installed EMC Navisphere Host Agent and CLI for HP-UX Version DMP Checklist New HP-UX Server and New Storage System SPs Agent # Options Supported AutotrespassSet properties Reboot Installation Verify DMPOperation Server Verify that I/0 is still running with Operation Cont Configurations for HP-UX Without EMC Failover Software 300-001-273 will help you with this planning Install HBAs As follows No auto trespass For HP-UX without PV Links To the agent.config fileWhere SPipaddress is the address of the SP Auto trespass For HP-UX with PVLinks File is uncommented or commented as described in step HP-UX Linux Installation Checklist PowerPath Configurations for Linux On a network that is connected to the storage-system servers EMC Fibre Channel Storage System CX200-Series Configuration PowerPath Configurations for Linux FC4500 Setup Guide P/N 014003102, revision A03 or higher PowerPath Checklist New Linux Server and New Storage System Properties Software, install their enablers Documentation Appropriate SPs Storage system Switches For a SANStorage-system properties Reference Required zones For PowerPath Loaded Mount the CD-ROM PowerPath releasePowerPath product Following PowerPath command Guide One Is restricted to basic failover Powermt display dev= x every=2With the following PowerPath command That HBA Etc/modules.conf file Server Cable HBAs to Software for Linux Server Utility Installation Guide Driver or reboot the server CX200, CX300 CX400, CX500CX600, CX700 Servername -type For LUNZs Have not be configured yetCheckpoint Make sure For the HBA directory Proc/scsi directory For an FC4500 storage system Key, register it Checkpoint Verify that PowerPath productUnmount the CD-ROM Remove it from the drive Are loaded Powermt display dev=x Every=2 command,That the failover path was Server If you caused any LUNs to PowerPath product Minimum revision page 3-3, update it To the new driver LAN Register Required zonesBindings With storage Available Reboot the server to scan for new LUNs Its Storage Group Task With Access Logix Required minimum revision 3-3, update itDrivers, reboot the host Driver Admsnap For new or replacement HBAs For any HBAs It toTime Properties Navicli -h hostname Default storage-system PropertiesReference CX600, CX700 SP in the storage system For existing HBAs It to Navicli -np -d device Systemtype -config For new HBAs For any HBAs Navisphere CLINavicli -np -d device Systemtype Ports initiators Navicli -np -d device Where Device is the nameSoftware for Linux Utility Installation Guide Navisphere Server Utility Right LED is off, which Restart the Navisphere Host Software for Linux Installation Guide UtilityInstallation File for the HBAs LUNs using the following PowerPath command With a license Server If you caused any LUNs to PowerPath product DMP Configurations for Linux Required Host Software Revisions Prerequisites Documentation DMP Configurations for Linux Driver file DMP Checklist New Linux Server and New Storage SystemEdit the HBA Navicli -h sp arraycommpath Initiators are Registered Install VolumeVerify host Connect host Create DOS Partition for Identify the CLARiiON devices under the Volume with Log into Volume Manager Storage Administrator VmsaInstallation Cont Server For a VxVM version less than Operation Cont Configurations for Linux Without EMC Failover Software Have this software. The EMC CLARiiON CX300, CX500, CX500i Set the HBA Your monitoring configuration Server Linux NetWare Installation Checklists PowerPath Configurations for NetWare That you will connect to the SPs in a CX200, CX300, CX400 Novell NetWare operating system PowerPath Configurations for NetWare FC4500 Setup Guide P/N 014003102, revision A03 or higher Unavailable for I/O Make sure the SCSISAN.CDM module is not installedInstall PowerPath PowerPath release Paths. Failure to do so may result in LUN corruption Install Manage the storage system Zones Scan all luns List devicesNetWare Verify that Guide Verify HBA Bios settings Install HBA driver Module is not installed Install PowerPath PowerPath releaseDevice appears under Guide Online help See page 4-3, update it Corruption Any required zones.zones Checkpoint Use switch Cable toHBA connection s to Unit Serial Number to LUN Example, com1 Navicli -np -d device Systemtype -config Example, com1Device is the name Navicli -np -d device Open, use the following Where Server Utility Installation Guide Group Reboot the serverPath has a Lunz with Available to NetWare On them Powermt -save Guide PowerPath commandConfiguration This command creates Paths to the LUN , indicating NetWare Installation Checklists Server If the server is in a cluster Cluster leaveUldncs With the following NetWare command Unload navagent LAN Storage system ServerSystem or to SP ports Guide Zone additional Into cluster Or MirrorView, on the storage system NetWare Installation Checklists EMC Professional Services So later in this procedureWith the following command CX-Series Server 4-3, update it Update it For new HBAs For any HBAs Default storage-system Storage system SP in the storage system For existing HBAs Example, com1 If the default storage-system Storage-system type Navicli -np -d deviceProperties Navicli -np -d device Failovermode Arraycommpath Servername -type ConsoleOne Tools Disk To the switch port Port Switch port PortFor a DS-xxB2 switch, both LEDs are green, which Host initiator to the SPs Checkpoint Use switch Each LUN with the following Documentation NetWare command PowerPath command CommandServer Remount VolumesServer If the server is not in a cluster Ldncs Reconnect the cable that you If you did not follow the above Solaris Installation Checklists PowerPath Configurations for Solaris That you will connect to the SPs in CX300, CX400,CX500 Solaris operating system PowerPath Configurations for Solaris Solaris Installation Checklists FC4500 Setup Guide P/N 014003102, revision A03 or higher No-device-delay=0 Install HBAsLater in this procedure Install HBA driver Navisphere CLI Software for Solaris Installation Guide For a 2-Gigabit switch One of the following For a SAN Set up security Solaris driver.conf PowerPath for Solaris Etc/powermt set volumeopenpolicy=firstpath For a server with Veritas VxVM V3.2 or above HBAs HBA CLARiiON and PowerPath CLARiiON and Power PathTo the values required for Sure to set the following Parameter Software for Solaris Navisphere CLI Installation Guide For Unix installation Key, register it Administrator’sOn the EMC Powerlink Online help Update it For a 2-Gigabit switch One Appropriate SPs If SAN Copy, MirrorView, or On the server, restart Property to lun Command to set Storage-system propertiesFrom the Tools menu on SP in the storage system Go to step 11 FC4500 Storage Command to set it to Navicli -np -d deviceTime Setting for all other cases Where Device is the name System Port on the storage system Solaris utilities kit Will bind and their targets Reboot the server usingOther cases To which it is zoned Group Reboot the server using Storage Group Use Navisphere Manager toGuide Storage system Names for them Commands to configure GuideAre visible Powercf -i or powercf -q Powermt config Points With a license Next reboot InstallingLast fi character Etc/powermt set Veritas VxVM Solaris Installation Checklists Remove ATF or Following default storage-system properties Reference Driver configuration file Zone additional Recognizes the LUNs Templates to the storage system Applications Online Installing Character Configuring EMP Server For a server with Veritas VxVM V3.1.1 or below Solaris Installation Checklists Driver- HBA Documentation see 5-3, update it URL onPowerPath Documentation see Parameters, except for Guide CX300, CX400 For new HBAs For any HBAs CX700,or Default storage-system Other cases Where hostname is the IPAn existing HBA is one that is Navicli -np -d device Systemtype -config FC4500 Storage For new HBAs Navisphere CLI System Other cases Where Device is the name Unix installation HBAs to Switches or Bindings Configuration fileBindings to the HBA driver Make paths to Use the following Power Path Use the following PowerPath LUN using the following Guide PowerPath command PowerPath for UnixConfigure for PowerPath if Required Task With Access Logix Without Access Logix DMP Configurations for Solaris Documentation DMP Configurations for Solaris DMP Checklist New Solaris Server and New Storage System Sd.conf file Zone switches Administrator guideSystem sees all the LUNs and label any new LUNs Use the pkgadd command to add Volume Manager and DMP to Manager documentation Vxdmpadm getsubpaths Dmpnodename= device Disconnect the path to that SP Tru64 Unix Installation Checklist Tru64 Unix Configurations Storage systems Tru64 Unix operating system Cables Set Base Udid Set connection To Tru64 Unix Port is logged in to the switch port Storage System With Access Logix Reference Document Switches Bind Boot LUN Boot LUN Prepare SRMInformation Following command Show device Tru64 Unix documentation Execute the following commandFor Boot LUN Following command Set bootdefdev Command Hwmgr -show scsi Task With Access Logix Reference Document ServerLUNs with the following command Tru64 Unix documentation Hwmgr -scan scsi Windows Installation Checklists PowerPath Configurations for Windows PowerPath Configurations for Windows That you will connect to the SP management ports Documentation that ships with the HBA or NIC and HBA or NIC Windows Installation Checklists Server with For NICs For iSCSI HBAs For a CX500i storage system Fibre Channel For a Fibre Channel SANManagement Ports For a CX300, CX500, or CX700 Storage System Data ports Install optional ISCSI initiatorPaths Do not enable it yet Guide and Manager PowerPath product All the paths to the LUNs GuideAdministrator Optional Chap Security System For NIC Initiators Install optionalServer With For iSCSI HBA Initiators Task With Access Logix Powermt restore Settings Network Values required for Software InstallationPrompts you to reboot CLARiiON Management SwitchesConnect to Cable to Fibre Server With a For NICs ISCSI data ports Checkpoint For a networkSP port Use QLogic SANsurfer to Storage system For a CX-Series or Navisphere Server Utility Installation guide orManagement NICs CX-Series or Open, use the following Go to step Scan for disks PowerPath product Following ways to verify that Guide LUNs PowerPath Administrator Optional CLARiiON VSS Provider on the server Be installed on the serverThem Documentation Optional CLARiiON VSS NIC Install HBA s Cannot have a boot disk if it isCLARiiON URL on Online help For SAN with CX200, CX400, or CX600 storage systemsSystems Each SP Server For direct attach with CX200CX700 storage systems Disk Prepare for InstallingCreate HBA Operating System Values required for CLARiiON Reinstall HBA driver HBA documentationReference Failover mode and array Online help or Navisphere CLI Reboots both SPs at the same Servername is the name From the server to each SP Following ways to verify that Guide Server With a Server directAttach only ISCSI HBA Install the admsnap utility Installation guide Manager to disable it Online help Use QLogic SANsurfer to With a license Or Windows Creating partitions on them Documentation Windows Installation Checklists HBA or NICs For additional NICsFor additional iSCSI HBAs Management Ports CableFrom which you will management the storage system Guide For a CX500i storage system, go to step Or server HBA Ports Cable to dataPorts to Fibre NIC ports Storage system Fibre Channel For a Fibre Channel SAN HBA port host initiator to the SPsDisks All the paths to the LUNs Guide Reboot the server so Windows recognizes the LUNsDo not enable yet Guide and Manager Desired event monitor templates to the storage system New NIC initiators Guide and Manager Online help Server With For iSCSI HBA InitiatorsInitiators That HB or NIC Task Server Windows Installation Checklists HBAs or NICs Server with For additional NICs Documentation SANsurfer CX-Series or For new or replacement HBAs For any HBAs CX-Series or For existing HBAs Servername -type Administrator’s Guide Checkpoint Use Disk Fibre Channel Fibre Channel switchCX500i Ports Channel data ports ISCSI initiator Ports Or NICs with Initiator to configure initiator Server Documentation If you disabled Chap onGuide and QLogix Scan for disks With a license Key DMP Configurations for Windows Software Revisions Access Logix, SnapView, SAN Copy, MirrorView EMC Navisphere Host Agent and CLI for Windows Version Install HBA driver See URL on DMP Checklist New Windows Server and New Storage SystemServer Install HBAs HBA documentation Such as greatly increased I/O delays Register one For one pathFrom server to Host initiator Additional host Initiators Group toAdditional host Software for Windows Windows Installation Checklists Customer Support Overview of Detecting and Resolving Problems Figure A-1Problem Detection and Resolution Process Troubleshooting the Problem Before Calling the Customer Support Center Documenting the Problem Reporting a New Problem Sending Problem Documentation FTP Customer Support