Cisco Systems 8945 Understanding Directory Numbers, Services Guide, Call Park and Directed Call

Chapter

Telephony Features Available for the Cisco Unified IP Phone

Table 5-1	Telephony Features for the Cisco Unified IP Phone (continued)
Feature		Description	Configuration Reference
Call Forward		Allows you to specify information that appears on	For more information, see the following:
Configurable Display		a phone when a call is forwarded. This information	• Cisco Unified Communications Manager
		can include the caller name, caller number,
			Administration Guide, Directory Number
		redirected number, and original dialed number.
			Configuration.
			• Cisco Unified Communications Manager
			System Guide, Cisco Unified IP Phone.
Call Forward		Allows you to override Call Forward All (CFA) in	For more information, see the Cisco Unified
Destination Override		cases where the CFA target places a call to the CFA	Communications Manager System Guide,
		initiator. This feature allows the CFA target to	Understanding Directory Numbers.
		reach the CFA initiator for important calls. The
		override works whether the CFA target phone
		number is internal or external.
Call Park		Allows users to park (temporarily store) a call and	For more information, see the Cisco Unified
		then retrieve the call by using another phone in the	Communications Manager Features and
		Cisco Unified Communications Manager system.	Services Guide, Call Park and Directed Call
			Park.
Call Pickup		Allows users to redirect a call that is ringing on	For more information, see the Cisco Unified
		another phone within their pickup group to their	Communications Manager Features and
		phone.	Services Guide, Call Pickup.
		You can configure an audio and/or visual alert for
		the primary line on the phone. This alert notifies
		the users that a call is ringing in their pickup group.
Call Recording		Allows a supervisor to record an active call. The	For more information, see the Cisco Unified
		user might hear a recording audible alert tone	Communications Manager Features and
		during a call when it is being recorded.	Services Guide, Monitoring and Recording.
		When a call is secured, the security status of the
		call is displayed as a lock icon on Cisco Unified IP
		Phones. The connected parties might also hear an
		audible alert tone that indicates the call is secured
		and is being recorded.
		Note When an active call is being monitored or
		recorded, you can receive or place
		intercom calls; however, if you place an
		intercom call, the active call will be put on
		hold, which causes the recording session to
		terminate and the monitoring session to
		suspend. To resume the monitoring
		session, the party whose call is being
		monitored must resume the call.

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

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