Chapter

Understanding the Phone Startup Process

If you configure security-related settings in Cisco Unified CM Administration, the phone configuration file will contain sensitive information. To ensure the privacy of a configuration file, you must configure it for encryption. For detailed information, refer to the “Configuring Encrypted Phone Configuration Files” chapter in Cisco Unified Communications Manager Security Guide. A phone requests a configuration file whenever it resets and registers with Cisco Unified CM.

A phone accesses a default configuration file named XmlDefault.cnf.xml only when the phone has not received a valid Trust List file containing a certificate assigned to the Cisco Unified CM and TFTP.

If auto registration is not enabled and you did not add the phone to the Cisco Unified CM database, the phone does not attempt to register with Cisco Unified CM. The phone continually displays the "Configuring IP" message until you either enable auto-registration or add the phone to the Cisco Unified CM database.

If the phone has registered before, the phone will access the configuration file named

SEPmac_address.cnf.xml, where mac_address is the MAC address of the phone.

The filenames are derived from the MAC Address and Description fields in the Phone Configuration window of Cisco Unified CM Administration. The MAC address uniquely identifies the phone.

For more information on phone configuration settings, go to the Cisco Unified IP Phone Configuration chapter in the Cisco Communications Manager Administration Guide.

For more information also refer to the Cisco Unified Communications Manager Security Guide.

Understanding the Phone Startup Process

When connecting to the VoIP network, the Cisco Unified IP Phone 8941 and 8945 go through a standard startup process that is described in Table 2-3. Depending on your specific network setup, not all of these steps may occur on your Cisco Unified IP Phone.

Table 2-3

Cisco Unified IP Phone Startup Process

 

 

 

 

Task

Purpose

Related Topics

 

 

 

1.

Obtaining Power from the Switch

Adding Phones to the Cisco Unified CM Database,

 

If a phone is not using external power, the switch

page 2-8.

 

 

 

provides in-line power through the Ethernet cable

Resolving Startup Problems, page 9-1.

 

attached to the phone.

 

 

 

 

2.

Loading the Stored Phone Image

Resolving Startup Problems, page 9-1.

 

The Cisco Unified IP Phone has non-volatile Flash

 

 

memory in which it stores firmware images and

 

 

user-defined preferences. At startup, the phone runs a

 

 

bootstrap loader that loads a phone image stored in

 

 

Flash memory. Using this image, the phone initializes

 

 

its software and hardware.

 

 

 

 

3.

Configuring VLAN

Network Setup Menu, page 4-4.

 

If the Cisco Unified IP Phone is connected to a

Resolving Startup Problems, page 9-1.

 

Cisco Catalyst switch, the switch next informs the

 

 

phone of the voice VLAN defined on the switch. The

 

 

phone needs to know its VLAN membership before it

 

 

can proceed with the Dynamic Host Configuration

 

 

Protocol (DHCP) request for an IP address.

 

 

 

 

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

2-6

OL-20851-01

 

 

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Cisco Systems 8941, 8945 manual Understanding the Phone Startup Process, Purpose Related Topics, Resolving Startup Problems