Tool | Cisco Systems 8941, 8945 manual

Appendix

EFT DRAFT - CISCO CONFIDENTIAL

Table E-1 Cisco Unified IP Phones Feature Support by Protocol (continued)

		Protocol

Features	SCCP		SIP	For More Information

Calling Features

Private Line Automated	Supported		Supported
Ringdown (PLAR)

Programmable Feature	Supported		Supported	Feature descriptions throughout phone guide
Buttons

Quality Reporting Tool	Supported		Supported	Troubleshooting—Using the Quality Reporting
(QRT)				Tool

Redial	Supported		Supported	Basic Call Handling—Placing a Call: Basic
				Options

Ring Setting	Supported		Supported

Secure Conference	Supported		Supported	Basic Call Handling—Making Conference Calls

Services	Supported		Supported

Services URL button	Supported		Supported

Shared Line	Supported		Supported	Advanced Call Handling—Using a Shared Line

Monitoring and Recording	Supported		Supported

Speed Dialing	Supported		Supported	Advanced Call Handling—Speed Dialing

Time-of-Day Routing	Supported		Supported

Transfer	Supported		Supported	Basic Call Handling—Transferring Calls

Transfer - Direct Transfer	Supported		Supported	Basic Call Handling—Transferring Calls

Time Zone Update	Supported		Supported

Voice Mail	Supported		Supported	Accessing Voice Messages section of the Phone
				Guide

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

	E-4	OL-20851-01

Image 160

Cisco Systems 8941, 8945 manual Tool

Contents

Americas Headquarters Text Part Number OL-20851-01Page N T E N T S Power Outage 802.1X Authentication and Status Troubleshooting and Maintenance Cable Specifications C-2 Network and Access Port Pinouts C-2 Viii Overview AudienceOrganization Chapter Description Cisco Unified Communications Manager Administration Related DocumentationCisco Unified IP Phone 8900 Series Cisco Unified Communications Manager Business Edition Document Conventions Cisco Product Security OverviewConvention Description Boldface font Important Safety Instructions An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 8941 Features on the Cisco Unified IP Phone 8941 What Networking Protocols are Used? Networking Protocol Purpose Usage Notes Dynamic Host Configuration Protocol chapter Authentication on Cisco Unified IP Phones sectionCDP Dhcp Nologieswhitepaper0900aecd804cd46d.shtml See the LLDP-MED and Cisco Discovery ProtocolSIP Communications Manager Security Guide Chapter in the Cisco Unified CommunicationsManager System Guide Related Topics Configuring Telephony Features Feature OverviewRelated Topic Understanding Security Features for Cisco Unified IP Phones Providing Users with Feature Information Topic Reference Refer to the Troubleshooting Guide for Cisco UnifiedCommunications Manager Overview of Supported Security Features Feature Description Access section on Security Profiles section on page 1-13for more information Configuration Menu section on Understanding Security ProfilesIdentifying Encrypted Phone Calls Unified IP Phones section on page 1-16for more information Establishing and Identifying Secure Audio Conference Calls Initiator’s Phone Feature UsedResults of Action Supporting 802.1X Authentication on Cisco Unified IP Phones Overview Security Restrictions Configuring Cisco Unified IP Phones in Cisco Unified CM Purpose For More Information Communications Manager Administration Guide, Cisco Communications Manager Administration GuideCisco Communications Manager Task Purpose For More Information Communications Manager Administration Guide, EndUnified Communications Manager Installing Cisco Unified IP Phones See the Providing Power to the Cisco Unified IP PhoneSee the Installing the Cisco Unified IP Phone section See the Footstand section on Refer to Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager User Guide Administration and System Guides Terminology Differences A P T E R Related Topic Providing Power to the Cisco Unified IP Phone Understanding the Phone Startup Process, Network Setup Menu, Power Outage Power GuidelinesPower Type Guidelines Understanding Phone Configuration Files Obtaining Additional Information about Power Resolving Startup Problems, Understanding the Phone Startup ProcessPurpose Related Topics Adding Phones to the Cisco Unified CM Database Refer to the Cisco Unified Communications Manager Adding Phones to the Cisco Unified CM Database Adding Phones with Auto-RegistrationRequires MAC Method Address? Taps Adding Phones with Auto-Registration and Taps Adding Phones with Cisco Unified CM Administration Adding Phones with BAT Determining the MAC Address for a Cisco Unified IP Phone OL-20851-01 Before You Begin Network Requirements Network and Access Ports Cisco Unified Communications Manager ConfigurationNetwork and Access Ports, Handset, Speakerphone, Headset, Speakerphone HandsetHeadset Audio Quality Subjective to the User Installing the Cisco Unified IP Phone See the Network and Access Ports section onSee the Headset section on page 3-3for supported See the Adding Phones to the Cisco Unified CM Cisco Unified IP Phone 8941 and 8945 Cable Connections Reducing Power Consumption on the Phone Footstand Chapter Footstand Higher Viewing Angle Lower Viewing Angle Verifying the Phone Startup ProcessHold Mute Speaker Configuring Security on the Cisco Unified IP Phone Configuring Startup Network SettingsBefore You Begin Procedure Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phone Select Administrator Settings Displaying a Configuration MenuUnlocking and Locking Options, Editing Values, Unlocking and Locking Options Network Setup Menu, IPv4 Setup Menu Options,Editing Values Option Description To Change Network Setup MenuSelect PC Vlan ConfigurationDevice Phone Phone IPv4 Setup Menu Options Related Topics Security Configuration Menu 802.1X Authentication and StatusDevice Phone Phone Configuration Trust List Menu Choose Applications Administrator Settings Security ConfigAuthentication Device Authentication Settings Security Setup OL-20851-01 Configuring Features, Templates, Services, and Users Choose System Service Parameter and select Feature Description Configuration ReferenceSet Builtin Bridge Enable to On Configuration Device Device Settings Configuration System Enterprise PhoneCommon Phone Profile Features and Services Guide, Cisco Call Features and Services Guide, Call DisplayAdministration Guide, Directory Number Forward Maximum Hop Count service parameter Services Guide, Call Park and Directed Call Services Guide, Monitoring and RecordingUnderstanding Directory Numbers Park System Guide, Understanding Directory Numbers Unified Communications Manager Features Services GuideServices Guide, Cisco Web Dialer CMC Services Guide, Immediate Divert Services Guide, Do Not Disturb Manager Features and Services Guide, Hold Feature, see the Cisco Unified CommunicationsAdministration Guide, Hunt Group Communications Manager Feature Services Guide, IntercomRefer to Cisco Unified Communications Manager System Guide, Cisco Unified IP Administration Guide, Message Waiting Features and Services Guide, MaliciousServices Guide, Music On Hold Features and Services Guide Barge Administration Guide, Phone ButtonFeatures and Services Guide, Quality Unified IP Phone 8941 and 8945 User Guide Overview of Supported Security Features Administration Guide, ConferenceBridge Configuration Creating Custom Phone Rings section Services Administration Guide, Time Period Bridge Configuration chapter Administration Guide, Cisco Voice-MailPort Configuration Join and Direct Transfer Policy Configuring Corporate Directories Configuring Corporate and Personal DirectoriesConfiguring Personal Directory Modifying Phone Button Templates Synchronizer For PAB, enter the following URL Supported as a Configuring Softkey TemplatesDND Setting Up Services Adding Users to Cisco Unified Communications Manager Managing the User Options Web Pages Giving Users Access to the User Options Web PagesClick Add Selected Enter the appropriate search criteria and click Find Click Device AssociationClick Save Selected/Changes Chapter Managing the User Options Web Pages Chapter Managing the User Options Web Pages Customizing and Modifying Configuration Files Customizing the Cisco Unified IP Phone Creating Custom Phone Rings DistinctiveRingList File Format Requirements Configuring a Custom Phone Ring PCM File Requirements for Custom Ring Types Configuring the Idle Display Field Description OL-20851-01 Model Information Screen Model Information Screen, Status Menu, Status Messages Screen Status MenuSelect Status Messages Phones with Cisco Unified CM Administration Network Setup Menu section on page 4-4forAddress. See the Network Setup Menu section Message Description Possible Explanation and Action Network Setup Menu section on Menu section on page 4-4for details Setup Menu section on page 4-4for details on Network Statistics Screen Select Status Network Statistics Dhcp Disabled Dhcp RebootDhcp Waiting Coldboot Timeout SET Dhcp Coldboot Call Statistics Screen Select Call Statistics Voice Quality Metrics MOS LQK Security Configuration Select Administrator Settings Select Security Setup Monitoring the Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone Http//IPaddress Device Information Disabling and Enabling Web Page AccessChoose Device Phone Network Setup UDI Description Description Network Statistics Lldp Device Logs Streaming Statistics Stream Streaming Statistics Configuring Settings on the Cisco Unified IP Phone chapter Troubleshooting and Maintenance Resolving Startup Problems Chapter Resolving Startup Problems Identifying Error Messages Verifying DNS Settings Choose Tools Control Center Feature Services Symptom Cisco Unified IP Phone Unable to Obtain IP Address Cisco Unified IP Phone Resets Unexpectedly Verifying Dhcp SettingsVerifying the Physical Connection Identifying Intermittent Network Outages Checking Static IP Address Settings Verifying the Voice Vlan ConfigurationVerifying that the Phones Have Not Been Intentionally Reset Eliminating DNS or Other Connectivity Errors Checking Power Connection Troubleshooting Cisco Unified IP Phone SecurityProblem Possible Cause General Troubleshooting Tips Summary Explanation Locking Options section on page 4-3 for details Halfduxcollisionexceedthreshold Resetting or Restoring the Cisco Unified IP Phone Performing a Basic ResetPerforming a Factory Reset Operation Performing Explanation Monitoring the Voice Quality of Calls Troubleshooting Tips Metric Change Condition Where to Go for More Troubleshooting Information Cleaning the Cisco Unified IP Phone Chapter Cleaning the Cisco Unified IP Phone Providing Information to Users Via a Website How Users Access a Voice Messaging System How Users Configure Personal Directory Entries Installing the Synchronizer Configuring the Synchronizer Programs Cisco Systems TabSync Installing the Cisco Unified CM Locale Installer Support for International Call Logging OL-20851-01 Physical and Operating Environment Specifications Specification Value or Range Cable Specifications Network and Access Port PinoutsNetwork Port Connector Pin Number Function Access Port Connector OL-20851-01 Basic Phone Administration Steps Example User Information for these Procedures Adding a User to Cisco Unified CM Adding a User From an External Ldap DirectoryChoose System Ldap Ldap Directory Click Perform Full Sync Now Proceed to the section Configuring the Phone, page D-3 Configuring the PhoneExample doe Appendix Configuring the Phone Appendix Configuring the Phone Choose User Management End User Performing Final End User Configuration StepsClick Device Associations Protocol Features Sccp SIP Appendix EFT Draft Cisco Confidential Tool Numerics IN-2 IN-3 IN-4 LLDP-MED IN-5 MIC Cast CDP Dhcp Http Rtcp RTP Sccp SIP Srtp TCP Tftp TLS UDP IN-7 Srst Srtp IN-8 IN-9 Vlan