Cisco Systems 8945, 8941 specification

Chapter

Determining the MAC Address for a Cisco Unified IP Phone

Determining the MAC Address for a Cisco Unified IP Phone

Several procedures described in this manual require you to determine the MAC address of a

Cisco Unified IP Phone. You can determine a phone’s MAC address in these ways:

•From the phone, press the Applications button and select Phone Information and look at the MAC Address field.

•Look at the MAC label on the back of the phone.

•Display the web page for the phone and click the Device Information hyperlink.

For information about accessing the web page, see the “Accessing the Web Page for a Phone” section on page 8-2.

		Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

	OL-20851-01			2-11
	OL-20851-01			2-11

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Cisco Systems 8945, 8941 manual Determining the MAC Address for a Cisco Unified IP Phone

Contents

Text Part Number OL-20851-01 Americas HeadquartersPage N T E N T S Power Outage 802.1X Authentication and Status Troubleshooting and Maintenance Cable Specifications C-2 Network and Access Port Pinouts C-2 Viii Chapter Description OverviewAudience Organization Cisco Unified Communications Manager Business Edition Cisco Unified Communications Manager AdministrationRelated Documentation Cisco Unified IP Phone 8900 Series Boldface font Document ConventionsCisco Product Security Overview Convention Description Important Safety Instructions An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 8941 Features on the Cisco Unified IP Phone 8941 Networking Protocol Purpose Usage Notes What Networking Protocols are Used? Dhcp Dynamic Host Configuration Protocol chapterAuthentication on Cisco Unified IP Phones section CDP SIP See the LLDP-MED and Cisco Discovery ProtocolNologieswhitepaper0900aecd804cd46d.shtml Related Topics Communications Manager Security GuideChapter in the Cisco Unified Communications Manager System Guide Related Topic Feature OverviewConfiguring Telephony Features Providing Users with Feature Information Understanding Security Features for Cisco Unified IP Phones Communications Manager Refer to the Troubleshooting Guide for Cisco UnifiedTopic Reference Feature Description Overview of Supported Security Features Security Profiles section on page 1-13for more information Access section on Unified IP Phones section on page 1-16for more information Configuration Menu section onUnderstanding Security Profiles Identifying Encrypted Phone Calls Establishing and Identifying Secure Audio Conference Calls Results of Action Feature UsedInitiator’s Phone Overview Supporting 802.1X Authentication on Cisco Unified IP Phones Security Restrictions Configuring Cisco Unified IP Phones in Cisco Unified CM Purpose For More Information Cisco Communications Manager Communications Manager Administration GuideCommunications Manager Administration Guide, Cisco Unified Communications Manager Communications Manager Administration Guide, EndTask Purpose For More Information See the Footstand section on Installing Cisco Unified IP PhonesSee the Providing Power to the Cisco Unified IP Phone See the Installing the Cisco Unified IP Phone section Guide for Cisco Unified Communications Manager Refer to Cisco Unified IP Phone 8941 and 8945 User Terminology Differences User Guide Administration and System Guides A P T E R Related Topic Understanding the Phone Startup Process, Network Setup Menu, Providing Power to the Cisco Unified IP Phone Power Type Guidelines Power GuidelinesPower Outage Obtaining Additional Information about Power Understanding Phone Configuration Files Adding Phones to the Cisco Unified CM Database Resolving Startup Problems,Understanding the Phone Startup Process Purpose Related Topics Refer to the Cisco Unified Communications Manager Taps Adding Phones to the Cisco Unified CM DatabaseAdding Phones with Auto-Registration Requires MAC Method Address? Adding Phones with Auto-Registration and Taps Adding Phones with BAT Adding Phones with Cisco Unified CM Administration Determining the MAC Address for a Cisco Unified IP Phone OL-20851-01 Network Requirements Before You Begin Network and Access Ports, Handset, Speakerphone, Headset, Cisco Unified Communications Manager ConfigurationNetwork and Access Ports Headset HandsetSpeakerphone Audio Quality Subjective to the User See the Adding Phones to the Cisco Unified CM Installing the Cisco Unified IP PhoneSee the Network and Access Ports section on See the Headset section on page 3-3for supported Cisco Unified IP Phone 8941 and 8945 Cable Connections Footstand Reducing Power Consumption on the Phone Chapter Footstand Higher Viewing Angle Hold Mute Speaker Verifying the Phone Startup ProcessLower Viewing Angle Before You Begin Configuring Startup Network SettingsConfiguring Security on the Cisco Unified IP Phone Procedure Configuration Menus on the Cisco Unified IP Phone Configuring Settings on the Cisco Unified IP Phone Unlocking and Locking Options, Editing Values, Displaying a Configuration MenuSelect Administrator Settings Editing Values Network Setup Menu, IPv4 Setup Menu Options,Unlocking and Locking Options Select Network Setup MenuOption Description To Change Device Phone Phone ConfigurationPC Vlan IPv4 Setup Menu Options Related Topics Trust List Menu Security Configuration Menu802.1X Authentication and Status Device Phone Phone Configuration Settings Security Setup Choose Applications AdministratorSettings Security Config Authentication Device Authentication OL-20851-01 Configuring Features, Templates, Services, and Users Set Builtin Bridge Enable to On Feature Description Configuration ReferenceChoose System Service Parameter and select Common Phone Profile Configuration System Enterprise PhoneConfiguration Device Device Settings Forward Maximum Hop Count service parameter Features and Services Guide, Cisco CallFeatures and Services Guide, Call Display Administration Guide, Directory Number Park Services Guide, Call Park and Directed CallServices Guide, Monitoring and Recording Understanding Directory Numbers Numbers System Guide, Understanding Directory CMC Unified Communications Manager FeaturesServices Guide Services Guide, Cisco Web Dialer Services Guide, Do Not Disturb Services Guide, Immediate Divert Administration Guide, Hunt Group Feature, see the Cisco Unified CommunicationsManager Features and Services Guide, Hold Manager System Guide, Cisco Unified IP Communications Manager FeatureServices Guide, Intercom Refer to Cisco Unified Communications Services Guide, Music On Hold Features and Services Guide, MaliciousAdministration Guide, Message Waiting Unified IP Phone 8941 and 8945 User Guide Features and Services Guide BargeAdministration Guide, Phone Button Features and Services Guide, Quality Creating Custom Phone Rings section Overview of Supported Security FeaturesAdministration Guide, Conference Bridge Configuration Services Administration Guide, Time Period Join and Direct Transfer Policy Bridge Configuration chapterAdministration Guide, Cisco Voice-Mail Port Configuration Configuring Personal Directory Configuring Corporate and Personal DirectoriesConfiguring Corporate Directories Synchronizer Modifying Phone Button Templates For PAB, enter the following URL DND Configuring Softkey TemplatesSupported as a Setting Up Services Adding Users to Cisco Unified Communications Manager Click Add Selected Giving Users Access to the User Options Web PagesManaging the User Options Web Pages Click Save Selected/Changes Click Device AssociationEnter the appropriate search criteria and click Find Chapter Managing the User Options Web Pages Chapter Managing the User Options Web Pages Customizing the Cisco Unified IP Phone Customizing and Modifying Configuration Files DistinctiveRingList File Format Requirements Creating Custom Phone Rings PCM File Requirements for Custom Ring Types Configuring a Custom Phone Ring Configuring the Idle Display Field Description OL-20851-01 Model Information Screen, Status Menu, Model Information Screen Select Status Messages Status MenuStatus Messages Screen Message Description Possible Explanation and Action Phones with Cisco Unified CM AdministrationNetwork Setup Menu section on page 4-4for Address. See the Network Setup Menu section Menu section on page 4-4for details Network Setup Menu section on Setup Menu section on page 4-4for details on Select Status Network Statistics Network Statistics Screen SET Dhcp Coldboot Dhcp DisabledDhcp Reboot Dhcp Waiting Coldboot Timeout Select Call Statistics Call Statistics Screen MOS LQK Voice Quality Metrics Select Administrator Settings Select Security Setup Security Configuration Monitoring the Cisco Unified IP Phone Remotely Http//IPaddress Accessing the Web Page for a Phone Choose Device Phone Disabling and Enabling Web Page AccessDevice Information UDI Network Setup Description Description Network Statistics Lldp Streaming Statistics Device Logs Stream Streaming Statistics Configuring Settings on the Cisco Unified IP Phone chapter Resolving Startup Problems Troubleshooting and Maintenance Chapter Resolving Startup Problems Identifying Error Messages Choose Tools Control Center Feature Services Verifying DNS Settings Symptom Cisco Unified IP Phone Unable to Obtain IP Address Identifying Intermittent Network Outages Cisco Unified IP Phone Resets UnexpectedlyVerifying Dhcp Settings Verifying the Physical Connection Eliminating DNS or Other Connectivity Errors Checking Static IP Address SettingsVerifying the Voice Vlan Configuration Verifying that the Phones Have Not Been Intentionally Reset Problem Possible Cause Troubleshooting Cisco Unified IP Phone SecurityChecking Power Connection General Troubleshooting Tips Locking Options section on page 4-3 for details Summary Explanation Halfduxcollisionexceedthreshold Operation Performing Explanation Resetting or Restoring the Cisco Unified IP PhonePerforming a Basic Reset Performing a Factory Reset Monitoring the Voice Quality of Calls Metric Change Condition Troubleshooting Tips Cleaning the Cisco Unified IP Phone Where to Go for More Troubleshooting Information Chapter Cleaning the Cisco Unified IP Phone Providing Information to Users Via a Website How Users Access a Voice Messaging System Installing the Synchronizer How Users Configure Personal Directory Entries Programs Cisco Systems TabSync Configuring the Synchronizer Support for International Call Logging Installing the Cisco Unified CM Locale Installer OL-20851-01 Specification Value or Range Physical and Operating Environment Specifications Pin Number Function Cable SpecificationsNetwork and Access Port Pinouts Network Port Connector Access Port Connector OL-20851-01 Example User Information for these Procedures Basic Phone Administration Steps Click Perform Full Sync Now Adding a User to Cisco Unified CMAdding a User From an External Ldap Directory Choose System Ldap Ldap Directory Example doe Configuring the PhoneProceed to the section Configuring the Phone, page D-3 Appendix Configuring the Phone Appendix Configuring the Phone Click Device Associations Performing Final End User Configuration StepsChoose User Management End User Sccp SIP Protocol Features Appendix EFT Draft Cisco Confidential Tool Numerics IN-2 IN-3 IN-4 IN-5 LLDP-MED Cast CDP Dhcp Http Rtcp RTP Sccp SIP Srtp TCP Tftp TLS UDP MIC IN-7 IN-8 Srst Srtp IN-9 Vlan