Chapter

Status Menu

Table 7-2

Status Messages on the Cisco Unified IP Phone 8941 and 8945

 

 

 

 

Message

 

Description

Possible Explanation and Action

 

 

 

 

TFTP timeout

 

TFTP server did not respond.

Network is busy—The errors should resolve

 

 

 

themselves when the network load reduces.

 

 

 

No network connectivity between the TFTP

 

 

 

server and the phone—Verify the network

 

 

 

connections.

 

 

 

TFTP server is down—Check configuration of

 

 

 

TFTP server.

 

 

 

 

Timed Out

 

Supplicant attempted 802.1X transaction

Authentication typically times out if 802.1X is not

 

 

but timed out to due the absence of an

configured on the switch.

 

 

authenticator.

 

 

 

 

 

Version error

 

The name of the phone load file is

Make sure that the phone load file has the correct

 

 

incorrect.

name.

 

 

 

XmlDefault.cnf.xml, or

Name of the configuration file.

None. This is an informational message indicating the

.cnf.xml corresponding to

 

name of the configuration file for the phone.

the phone device name

 

 

 

 

 

 

Network Statistics Screen

The Network Statistics screen displays information about the phone and network performance. Table 7-3describes the information that appears in this screen.

To display the Network Statistics screen, follow these steps:

Procedure

Step 1 Press the Applications button.

Step 2 Select Administrator Settings.

Step 3 Select Status.

Step 4 Select Status > Network Statistics.

To reset the Rx Frames, Tx Frames, and Rx Broadcasts statistics to 0, press the Clear softkey.

To exit the Network Statistics screen, press the Exit softkey.

Table 7-3

Network Statistics Message Information for the Cisco Unified IP Phone 8941 and 8945

 

 

 

Item

 

Description

 

 

 

Tx Frames

 

Number of packets sent by the phone

 

 

 

Tx Broadcasts

 

Number of broadcast packets sent by the phone

 

 

 

Tx Unicast

 

Total number of unicast packets transmitted by the phone

 

 

 

Rx Frames

 

Number of packets received by the phone

 

 

 

Rx Broadcasts

 

Number of broadcast packets received by the phone

 

 

 

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

7-6

OL-20851-01

 

 

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Cisco Systems 8941, 8945 manual Network Statistics Screen, Select Status Network Statistics