Cisco Systems 8941, 8945 manual Network Statistics Screen, Select Status Network Statistics

Chapter

Status Menu

Table 7-2	Status Messages on the Cisco Unified IP Phone 8941 and 8945
Message		Description	Possible Explanation and Action
TFTP timeout		TFTP server did not respond.	• Network is busy—The errors should resolve
			themselves when the network load reduces.
			• No network connectivity between the TFTP
			server and the phone—Verify the network
			connections.
			• TFTP server is down—Check configuration of
			TFTP server.
Timed Out		Supplicant attempted 802.1X transaction	Authentication typically times out if 802.1X is not
		but timed out to due the absence of an	configured on the switch.
		authenticator.
Version error		The name of the phone load file is	Make sure that the phone load file has the correct
		incorrect.	name.
XmlDefault.cnf.xml, or		Name of the configuration file.	None. This is an informational message indicating the
.cnf.xml corresponding to			name of the configuration file for the phone.
the phone device name

Network Statistics Screen

The Network Statistics screen displays information about the phone and network performance. Table 7-3describes the information that appears in this screen.

To display the Network Statistics screen, follow these steps:

Procedure

Step 1 Press the Applications button.

Step 2 Select Administrator Settings.

Step 3 Select Status.

Step 4 Select Status > Network Statistics.

To reset the Rx Frames, Tx Frames, and Rx Broadcasts statistics to 0, press the Clear softkey.

To exit the Network Statistics screen, press the Exit softkey.

Table 7-3	Network Statistics Message Information for the Cisco Unified IP Phone 8941 and 8945
Item		Description
Tx Frames		Number of packets sent by the phone
Tx Broadcasts		Number of broadcast packets sent by the phone
Tx Unicast		Total number of unicast packets transmitted by the phone
Rx Frames		Number of packets received by the phone
Rx Broadcasts		Number of broadcast packets received by the phone

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

7-6 OL-20851-01