Network Statistics Screen | Cisco Systems 8941, 8945 specs

Chapter

Status Menu

Table 7-2	Status Messages on the Cisco Unified IP Phone 8941 and 8945

Message		Description	Possible Explanation and Action

TFTP timeout		TFTP server did not respond.	• Network is busy—The errors should resolve
			themselves when the network load reduces.
			• No network connectivity between the TFTP
			server and the phone—Verify the network
			connections.
			• TFTP server is down—Check configuration of
			TFTP server.

Timed Out		Supplicant attempted 802.1X transaction	Authentication typically times out if 802.1X is not
		but timed out to due the absence of an	configured on the switch.
		authenticator.

Version error		The name of the phone load file is	Make sure that the phone load file has the correct
		incorrect.	name.

XmlDefault.cnf.xml, or		Name of the configuration file.	None. This is an informational message indicating the
.cnf.xml corresponding to			name of the configuration file for the phone.
the phone device name

Network Statistics Screen

The Network Statistics screen displays information about the phone and network performance. Table 7-3describes the information that appears in this screen.

To display the Network Statistics screen, follow these steps:

Procedure

Step 1 Press the Applications button.

Step 2 Select Administrator Settings.

Step 3 Select Status.

Step 4 Select Status > Network Statistics.

To reset the Rx Frames, Tx Frames, and Rx Broadcasts statistics to 0, press the Clear softkey.

To exit the Network Statistics screen, press the Exit softkey.

Table 7-3	Network Statistics Message Information for the Cisco Unified IP Phone 8941 and 8945

Item		Description

Tx Frames		Number of packets sent by the phone

Tx Broadcasts		Number of broadcast packets sent by the phone

Tx Unicast		Total number of unicast packets transmitted by the phone

Rx Frames		Number of packets received by the phone

Rx Broadcasts		Number of broadcast packets received by the phone

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

7-6	OL-20851-01

Image 108

Cisco Systems 8941, 8945 manual Network Statistics Screen, Select Status Network Statistics

Contents

Americas Headquarters Text Part Number OL-20851-01Page N T E N T S Power Outage 802.1X Authentication and Status Troubleshooting and Maintenance Cable Specifications C-2 Network and Access Port Pinouts C-2 Viii Overview AudienceOrganization Chapter Description Cisco Unified Communications Manager Administration Related DocumentationCisco Unified IP Phone 8900 Series Cisco Unified Communications Manager Business Edition Document Conventions Cisco Product Security OverviewConvention Description Boldface font Important Safety Instructions An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 8941 Features on the Cisco Unified IP Phone 8941 What Networking Protocols are Used? Networking Protocol Purpose Usage Notes Dynamic Host Configuration Protocol chapter Authentication on Cisco Unified IP Phones sectionCDP Dhcp See the LLDP-MED and Cisco Discovery Protocol Nologieswhitepaper0900aecd804cd46d.shtmlSIP Communications Manager Security Guide Chapter in the Cisco Unified CommunicationsManager System Guide Related Topics Feature Overview Configuring Telephony FeaturesRelated Topic Understanding Security Features for Cisco Unified IP Phones Providing Users with Feature Information Refer to the Troubleshooting Guide for Cisco Unified Topic ReferenceCommunications Manager Overview of Supported Security Features Feature Description Access section on Security Profiles section on page 1-13for more information Configuration Menu section on Understanding Security ProfilesIdentifying Encrypted Phone Calls Unified IP Phones section on page 1-16for more information Establishing and Identifying Secure Audio Conference Calls Feature Used Initiator’s PhoneResults of Action Supporting 802.1X Authentication on Cisco Unified IP Phones Overview Security Restrictions Configuring Cisco Unified IP Phones in Cisco Unified CM Purpose For More Information Communications Manager Administration Guide Communications Manager Administration Guide, CiscoCisco Communications Manager Communications Manager Administration Guide, End Task Purpose For More InformationUnified Communications Manager Installing Cisco Unified IP Phones See the Providing Power to the Cisco Unified IP PhoneSee the Installing the Cisco Unified IP Phone section See the Footstand section on Refer to Cisco Unified IP Phone 8941 and 8945 User Guide for Cisco Unified Communications Manager User Guide Administration and System Guides Terminology Differences A P T E R Related Topic Providing Power to the Cisco Unified IP Phone Understanding the Phone Startup Process, Network Setup Menu, Power Guidelines Power OutagePower Type Guidelines Understanding Phone Configuration Files Obtaining Additional Information about Power Resolving Startup Problems, Understanding the Phone Startup ProcessPurpose Related Topics Adding Phones to the Cisco Unified CM Database Refer to the Cisco Unified Communications Manager Adding Phones to the Cisco Unified CM Database Adding Phones with Auto-RegistrationRequires MAC Method Address? Taps Adding Phones with Auto-Registration and Taps Adding Phones with Cisco Unified CM Administration Adding Phones with BAT Determining the MAC Address for a Cisco Unified IP Phone OL-20851-01 Before You Begin Network Requirements Cisco Unified Communications Manager Configuration Network and Access PortsNetwork and Access Ports, Handset, Speakerphone, Headset, Handset SpeakerphoneHeadset Audio Quality Subjective to the User Installing the Cisco Unified IP Phone See the Network and Access Ports section onSee the Headset section on page 3-3for supported See the Adding Phones to the Cisco Unified CM Cisco Unified IP Phone 8941 and 8945 Cable Connections Reducing Power Consumption on the Phone Footstand Chapter Footstand Higher Viewing Angle Verifying the Phone Startup Process Lower Viewing AngleHold Mute Speaker Configuring Startup Network Settings Configuring Security on the Cisco Unified IP PhoneBefore You Begin Procedure Configuring Settings on the Cisco Unified IP Phone Configuration Menus on the Cisco Unified IP Phone Displaying a Configuration Menu Select Administrator SettingsUnlocking and Locking Options, Editing Values, Network Setup Menu, IPv4 Setup Menu Options, Unlocking and Locking OptionsEditing Values Network Setup Menu Option Description To ChangeSelect Configuration PC VlanDevice Phone Phone IPv4 Setup Menu Options Related Topics Security Configuration Menu 802.1X Authentication and StatusDevice Phone Phone Configuration Trust List Menu Choose Applications Administrator Settings Security ConfigAuthentication Device Authentication Settings Security Setup OL-20851-01 Configuring Features, Templates, Services, and Users Feature Description Configuration Reference Choose System Service Parameter and selectSet Builtin Bridge Enable to On Configuration System Enterprise Phone Configuration Device Device SettingsCommon Phone Profile Features and Services Guide, Cisco Call Features and Services Guide, Call DisplayAdministration Guide, Directory Number Forward Maximum Hop Count service parameter Services Guide, Call Park and Directed Call Services Guide, Monitoring and RecordingUnderstanding Directory Numbers Park System Guide, Understanding Directory Numbers Unified Communications Manager Features Services GuideServices Guide, Cisco Web Dialer CMC Services Guide, Immediate Divert Services Guide, Do Not Disturb Feature, see the Cisco Unified Communications Manager Features and Services Guide, HoldAdministration Guide, Hunt Group Communications Manager Feature Services Guide, IntercomRefer to Cisco Unified Communications Manager System Guide, Cisco Unified IP Features and Services Guide, Malicious Administration Guide, Message WaitingServices Guide, Music On Hold Features and Services Guide Barge Administration Guide, Phone ButtonFeatures and Services Guide, Quality Unified IP Phone 8941 and 8945 User Guide Overview of Supported Security Features Administration Guide, ConferenceBridge Configuration Creating Custom Phone Rings section Services Administration Guide, Time Period Bridge Configuration chapter Administration Guide, Cisco Voice-MailPort Configuration Join and Direct Transfer Policy Configuring Corporate and Personal Directories Configuring Corporate DirectoriesConfiguring Personal Directory Modifying Phone Button Templates Synchronizer For PAB, enter the following URL Configuring Softkey Templates Supported as aDND Setting Up Services Adding Users to Cisco Unified Communications Manager Giving Users Access to the User Options Web Pages Managing the User Options Web PagesClick Add Selected Click Device Association Enter the appropriate search criteria and click FindClick Save Selected/Changes Chapter Managing the User Options Web Pages Chapter Managing the User Options Web Pages Customizing and Modifying Configuration Files Customizing the Cisco Unified IP Phone Creating Custom Phone Rings DistinctiveRingList File Format Requirements Configuring a Custom Phone Ring PCM File Requirements for Custom Ring Types Configuring the Idle Display Field Description OL-20851-01 Model Information Screen Model Information Screen, Status Menu, Status Menu Status Messages ScreenSelect Status Messages Phones with Cisco Unified CM Administration Network Setup Menu section on page 4-4forAddress. See the Network Setup Menu section Message Description Possible Explanation and Action Network Setup Menu section on Menu section on page 4-4for details Setup Menu section on page 4-4for details on Network Statistics Screen Select Status Network Statistics Dhcp Disabled Dhcp RebootDhcp Waiting Coldboot Timeout SET Dhcp Coldboot Call Statistics Screen Select Call Statistics Voice Quality Metrics MOS LQK Security Configuration Select Administrator Settings Select Security Setup Monitoring the Cisco Unified IP Phone Remotely Accessing the Web Page for a Phone Http//IPaddress Disabling and Enabling Web Page Access Device InformationChoose Device Phone Network Setup UDI Description Description Network Statistics Lldp Device Logs Streaming Statistics Stream Streaming Statistics Configuring Settings on the Cisco Unified IP Phone chapter Troubleshooting and Maintenance Resolving Startup Problems Chapter Resolving Startup Problems Identifying Error Messages Verifying DNS Settings Choose Tools Control Center Feature Services Symptom Cisco Unified IP Phone Unable to Obtain IP Address Cisco Unified IP Phone Resets Unexpectedly Verifying Dhcp SettingsVerifying the Physical Connection Identifying Intermittent Network Outages Checking Static IP Address Settings Verifying the Voice Vlan ConfigurationVerifying that the Phones Have Not Been Intentionally Reset Eliminating DNS or Other Connectivity Errors Troubleshooting Cisco Unified IP Phone Security Checking Power ConnectionProblem Possible Cause General Troubleshooting Tips Summary Explanation Locking Options section on page 4-3 for details Halfduxcollisionexceedthreshold Resetting or Restoring the Cisco Unified IP Phone Performing a Basic ResetPerforming a Factory Reset Operation Performing Explanation Monitoring the Voice Quality of Calls Troubleshooting Tips Metric Change Condition Where to Go for More Troubleshooting Information Cleaning the Cisco Unified IP Phone Chapter Cleaning the Cisco Unified IP Phone Providing Information to Users Via a Website How Users Access a Voice Messaging System How Users Configure Personal Directory Entries Installing the Synchronizer Configuring the Synchronizer Programs Cisco Systems TabSync Installing the Cisco Unified CM Locale Installer Support for International Call Logging OL-20851-01 Physical and Operating Environment Specifications Specification Value or Range Cable Specifications Network and Access Port PinoutsNetwork Port Connector Pin Number Function Access Port Connector OL-20851-01 Basic Phone Administration Steps Example User Information for these Procedures Adding a User to Cisco Unified CM Adding a User From an External Ldap DirectoryChoose System Ldap Ldap Directory Click Perform Full Sync Now Configuring the Phone Proceed to the section Configuring the Phone, page D-3Example doe Appendix Configuring the Phone Appendix Configuring the Phone Performing Final End User Configuration Steps Choose User Management End UserClick Device Associations Protocol Features Sccp SIP Appendix EFT Draft Cisco Confidential Tool Numerics IN-2 IN-3 IN-4 LLDP-MED IN-5 MIC Cast CDP Dhcp Http Rtcp RTP Sccp SIP Srtp TCP Tftp TLS UDP IN-7 Srst Srtp IN-8 IN-9 Vlan