Chapter

Configuring Softkey Templates

Configuring Softkey Templates

Using Cisco Unified CM Administration, you can associate up to 18 softkeys with applications that are supported by the Cisco Unified IP Phone 8941 and 8945. Cisco Unified CM support the Standard User and Standard Feature softkey template.

An application that supports softkeys can have one or more standard softkey templates associated with it. You can modify a standard softkey template by making a copy of it, giving it a new name, and making updates to that copied softkey template. You can also modify a nonstandard softkey template.

To configure softkey templates, select Device > Device Settings > Softkey Template from

Cisco Unified CM Administration. To assign a softkey template to a phone, use the Softkey Template field in the Cisco Unified CM Administration Phone Configuration window. Refer to the in the Cisco Unified Communications Manager Administration Guide, Softkey Template Configuration and the Cisco Unified Communications Manager System Guide, Softkey Template.

The Cisco Unified IP Phones 8941 and 8945 do not support all the softkeys that are configurable in Softkey Template Configuration on Cisco Unified CM Administration. Cisco Unified Communications Manager allows you to enable or disable some softkeys in the control policy configuration settings, but the Cisco Unified IP Phones 8941 and 8945 do not support feature control policy configuration settings. Table 5-2lists the features, softkeys that can be configured on a softkey template, and note whether it is supported on the Cisco Unified IP Phones 8941 and 8945.

 

 

 

Note

Cisco Unified Communications Manager allows you to configure any softkey in a softkey template, but

 

 

 

 

 

unsupported softkeys do not display on the phone.

 

 

 

 

 

 

 

 

 

Table 5-2

Configurable Softkeys

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Supported as a

 

 

 

 

 

 

 

 

Configurable Softkeys in the

softkey on Cisco

 

 

 

 

 

 

 

 

Softkey Template

Unified IP Phone

 

 

 

Feature

 

 

Configuration

8941 and 8945

Notes

 

 

 

 

 

 

 

 

Answer

 

 

Answer (Answer)

Yes

 

 

 

 

 

 

 

 

Barge

 

 

Barge (Barge)

No

 

 

 

 

 

 

 

 

Call Back

 

 

Call Back (CallBack)

Yes

 

 

 

 

 

 

 

Call Forward All

 

Forward All (cfwdAll)

Yes

Phone displays Fwd ALL or Fwd Off.

 

 

 

 

 

 

 

 

Call Park

 

 

Call Park (Park)

Yes

 

 

 

 

 

 

 

 

Call Pickup

 

 

Pick Up (Pickup)

Yes

 

 

 

 

 

 

 

 

Conference

 

 

Conference (Confrn)

Yes

Conference is a dedicated button.

 

 

 

 

 

 

 

 

Only exists on video call.

 

 

 

 

 

 

 

 

Conference List

 

 

Conference List (ConfList)

Yes

Phone displays Detail.

 

 

 

 

 

 

 

 

Divert

 

 

Immediate Divert (iDivert)

Yes

Phone displays Divert.

 

 

 

 

 

 

 

 

Do Not Disturb

 

 

Toggle Do Not Disturb

Yes

Configure Do Not Disturb as a

 

 

 

 

 

 

(DND)

 

programmable line button.

 

 

 

 

 

 

 

 

End Call

 

 

End Call (EndCall)

Yes

Phone displays Cancel if the call is not

 

 

 

 

 

 

 

 

answered.

 

 

 

 

 

 

 

 

Group Pickup

 

 

Group Pick UP (GPickUp)

Yes

 

 

 

 

 

 

 

 

 

 

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

5-20

 

 

 

 

 

 

OL-20851-01

 

 

 

 

 

 

 

 

 

Page 90
Image 90
Cisco Systems 8941, 8945 manual Configuring Softkey Templates, Supported as a, Dnd