Chapter

Device Logs

Table 8-4 Access Area and Network Items (continued)

Item

Description

 

 

Port Information

Speed and duplex information.

 

 

IPv4

Information on the DHCP status.

 

 

Device Logs

The following device logs hyperlinks on a phone’s web page provide information you can use to help monitor and troubleshoot the phone. To access a device log area, access the web page for the phone as described in the “Accessing the Web Page for a Phone” section on page 8-2.

Console Logs—Includes hyperlinks to individual log files. The console log files include debug and error messages received on the phone.

Core Dumps—Includes hyperlinks to individual dump files. The core dump files include data from a phone crash.

Status Messages—Displays up to the 10 most recent status messages that the phone has generated since it was last powered up. You can also see this information from the Status Messages screen on the phone. Table 7-2describes the status messages that can appear.

Debug Display—Displays debug messages that might be useful to Cisco TAC if you require assistance with troubleshooting.

Restart Cause—Displays the cause for the restart.

Streaming Statistics

 

A Cisco Unified IP Phone can stream information to and from up to three devices simultaneously. A

 

phone streams information when it is on a a call or running a service that sends or receives audio or data.

 

The streaming statistics areas on a phone’s web page provide information about the streams. Cisco

 

Unified IP Phones 8900 Series use only Stream 1.

 

To display a Streaming Statistics area, access the web page for the phone as described in the “Accessing

 

the Web Page for a Phone” section on page 8-2, and then click the Stream 1 hyperlink.

 

Table 8-5describes the items in the Streaming Statistics areas.

Table 8-5

Streaming Statistics Area Items

 

 

 

 

Item

 

Description

 

 

 

 

Remote Address

 

IP address and RTP port of the destination of the stream.

 

 

 

 

Local Address

 

IP address and RTP port of the phone.

 

 

 

 

Start Time

 

Internal time stamp indicating when Cisco Unified Communications Manager requested

 

 

that the phone start transmitting packets.

 

 

 

 

Stream Status

 

Indication of whether streaming is active or not.

 

 

 

 

Host Name

 

Unique, fixed name that is automatically assigned to the phone based on its MAC address.

 

 

 

 

Sender Packets

 

Total number of RTP data packets transmitted by the phone since starting this connection.

 

 

The value is 0 if the connection is set to receive only mode.

 

 

 

 

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

 

OL-20851-01

8-9

 

 

 

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Cisco Systems 8945, 8941 manual Device Logs, Streaming Statistics