Chapter

Telephony Features Available for the Cisco Unified IP Phone

Table 5-1

Telephony Features for the Cisco Unified IP Phone (continued)

 

 

 

 

Feature

 

Description

Configuration Reference

 

 

 

Fast Dial Service

Allows a user to enter a Fast Dial code to place a

For more information, see Modifying a Phone

 

 

call. Fast Dial codes can be assigned to phone

Button Template for Personal Address Book or

 

 

numbers or Personal Address Book entries. (See

Speed Dials, page 5-18.

 

 

“Services” in this table.)

 

 

 

 

Forced Authorization

Controls the types of calls that certain users can

For more information, see the Cisco

Codes (FAC)

 

place.

Unified Communications Manager Features

(SCCP phones only)

 

and Services Guide, Client Matter Codes and

 

Forced Authorization Codes.

 

 

 

 

 

 

Group Call Pickup

Allows a user to answer a call that is ringing on a

For more information, see the Cisco Unified

 

 

directory number in another group.

Communications Manager Features and

 

 

 

Services Guide, Call Pickup.

 

 

 

 

Hold Reversion

 

Limits the amount of time that a call can be on hold

For more information about configuring this

 

 

before reverting back to the phone that put the call

feature, see the Cisco Unified Communications

 

 

on hold and alerting the user.

Manager Features and Services Guide, Hold

 

 

Reverting calls are distinguished from incoming

Reversion.

 

 

 

 

 

calls by a single ring (or beep, depending on the

 

 

 

new call indicator setting for the line). This

 

 

 

notification repeats at intervals if not resumed.

 

 

 

A call that triggers Hold Reversion also displays an

 

 

 

animated icon in the call bubble.

 

 

 

You can configure call focus priority to favor

 

 

 

incoming or reverting calls.

 

 

 

 

 

Hold Status

 

Enables phones with a shared line to distinguish

No configuration is required.

 

 

between the local and remote lines that placed a

 

 

 

call on hold.

 

 

 

 

 

Hold/Resume

 

Allows the user to move a connected call from an

Requires no configuration, unless you

 

 

active state to a held state.

want to use music on hold. See

 

 

 

“Music-on-Hold” in this table for

 

 

 

information.

 

 

 

See “Hold Reversion” in this table.

 

 

 

 

Hunt Group

 

Provides load sharing for calls to a main directory

For more information, see the following:

 

 

number. A hunt group contains a series of directory

Cisco Communications Manager

 

 

numbers that can answer the incoming calls. When

 

 

Administration Guide, Hunt Group

 

 

the first directory number in the hunt group is busy,

 

 

Configuration.

 

 

the system hunts in a predetermined sequence for

 

 

Cisco Unified Communications Manager

 

 

the next available directory number in the group

 

 

and directs the call to that phone.

System Guide, Understanding Route

 

 

 

Plans.

 

 

 

 

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

 

OL-20851-01

5-9

 

 

 

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Cisco Systems 8945, 8941 manual Feature, see the Cisco Unified Communications, Manager Features and Services Guide, Hold