Chapter

Telephony Features Available for the Cisco Unified IP Phone

Table 5-1

Telephony Features for the Cisco Unified IP Phone (continued)

 

 

 

 

Feature

 

Description

Configuration Reference

 

 

 

Services URL button

Allows users to access services from a

For more information, see the following:

 

 

programmable button rather than by using the

Cisco Unified Communications Manager

 

 

Services menu on a phone.

 

 

Administration Guide, Cisco Unified IP

 

 

 

 

 

 

Phone Configuration.

 

 

 

Cisco Unified Communications Manager

 

 

 

System Guide, Cisco Unified IP Phone

 

 

 

Services.

 

 

 

 

Services

 

Allows you to use the Cisco Unified IP Phone

For more information refer to:

 

 

Services Configuration menu in Cisco

Cisco Unified Communications Manager

 

 

Unified Communications Manager Administration

 

 

Administration Guide, Cisco Unified IP

 

 

to define and maintain the list of phone services to

 

 

Phone Configuration.

 

 

which users can subscribe.

 

 

Cisco Unified Communications Manager

 

 

 

 

 

 

System Guide, Cisco Unified IP Phone

 

 

 

Services.

 

 

 

 

Shared Line

 

Allows a user to have multiple phones that share

For more information, see the Cisco Unified

 

 

the same phone number or allows a user to share a

Communications Manager System Guide,

 

 

phone number with a coworker.

Understanding Directory Numbers.

 

 

 

 

Monitoring and

 

Allows a supervisor to silently monitor an active

For more information, see the Cisco Unified

Recording

 

call. The supervisor cannot be heard by either party

Communications Manager Features and

 

 

on the call. The user might hear a monitoring

Services Guide, Monitoring and Recording.

 

 

audible alert tone during a call when it is being

 

 

 

monitored.

 

 

 

When a call is secured, the security status of the

 

 

 

call is displayed as a lock icon on Cisco Unified IP

 

 

 

Phones. The connected parties might also hear an

 

 

 

audible alert tone that indicates the call is secured

 

 

 

and is being monitored.

 

 

 

Note When an active call is being monitored or

 

 

 

recorded, you can receive or place

 

 

 

intercom calls; however, if you place an

 

 

 

intercom call, the active call will be put on

 

 

 

hold, which causes the recording session to

 

 

 

terminate and the monitoring session to

 

 

 

suspend. To resume the monitoring

 

 

 

session, the party whose call is being

 

 

 

monitored must resume the call.

 

 

 

 

 

Speed-Dialing

 

Dials a specified number that has been previously

For more information, see the following:

 

 

stored.

Cisco Unified Communications Manager

 

 

 

 

 

 

Administration Guide, Cisco Unified IP

 

 

 

Phone Configuration.

 

 

 

Cisco Unified Communications Manager

 

 

 

System Guide, Cisco Unified IP Phone.

 

 

 

 

 

Cisco Unified IP Phone 8941 and 8945 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP)

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Cisco Systems 8941, 8945 manual Services