Recovery procedures

Symptom – The system cannot dial out to report alarms using the Alarm Origination Manager (AOM).

Solution – To correct this problem:

1.Enter:

tail /etc/uucp/Devices

The system should display the following:

ACU cua/b - Any Hayes

Direct cua/a - Any Direct

Direct cua/b - Any Direct

2.Check the settings on the remote console modem. For the U.S. Robotics modem, make sure that DIP switches 1 and 8 are down (ON). If these switches are not set correctly, you may still be able to dial in, but it may not dial out.

3.Enter:

/opt/cc/install/aot/r1vXxx.x/bin/setup

This restarts AOM. The release number Xxx.x depends on your installation.

To send a test alarm:

1.Enter the following commands to set up the test environment:

. /opt/cc/aot/bin/aom_env cd /opt/cc/aot/bin

aom start

export PRODUCT_TYPE=TEST

2.Enter:

./log_error -e 30001 -d “test alarm”

This sends a test alarm.

3.Enter:

./alarm_view -p TEST -a TEST_ALARM

This will display the test alarm.

4.Enter:

./alarm_resolve -p TEST -a TEST_ALARM

This resolves the test alarm.

Issue 3.3 February 2003 187

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Image 187
Avaya 585-215-871 manual Tail /etc/uucp/Devices, Opt/cc/install/aot/r1vXxx.x/bin/setup, Aom start Export PRODUCTTYPE=TEST

585-215-871 specifications

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