Reseating HSI/P cards

Recovery procedures

The HSI/P cards may appear to be faulty when they just need to be reseated in the PCI slot. Before you replace the card, try reseating the card.

To reseat an HSI/P card:

1.Log in to the system as root.

2.Enter:

/usr/sbin/shutdown -y -i0 -g0

This shuts down the system.

3.Turn off the system.

4.Turn off the system monitor.

5.Turn off all external SCSI devices, starting with the device that is closest to the system and working toward the farthest device.

6.Disconnect the HSI/P quad cable connected to the card.

7.Remove and replace the suspect HSI/P card. See Installing or removing PCI cards on page 66 for detailed instructions.

8.Reattach the HSI/P quad cable.

9.Turn on any external SCSI devices, starting with the device that is farthest from the system and working toward the system.

10.Turn on the system monitor.

11.Turn on the system.

12.When the system comes back up, log in as root.

13.Test the card to see if it is now working. If the card is still not working, see Replacing an HSI/P card on page 78.

Issue 3.3 February 2003 185

585-215-871 specifications

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Avaya 585-215-871 manual Reseating HSI/P cards

Models: 585-215-871