Connecting to external interfaces

Connecting to external interfaces

A variety of external I/O components and interfaces may be required depending on the configuration chosen by the customer. This section describes some of the most likely configurations.

Refer to the following subsections as appropriate for your installation:

Connecting the switch link on page 39

Connecting the serial port expander box on page 40

Connecting external SCSI devices on page 41

Procedures for connecting a network hub unit and an NTS are found in Avaya CMS Terminals, Printers, and Modems, 585-215-874.

Connecting the switch link

There are two ways to connect the CMS computer to a switch:

using TCP/IP over a local area network (LAN)

using X.25 protocol over a hard-wired or switched link

Note:

Some CMS loads do not support the X.25 protocol. Contact the National Customer Care Center or consult with your product distributor or representative to verify if the X.25 protocol is supported on your CMS system.

One CMS computer can collect data from up to eight different switches. To the CMS computer, each switch represents one ACD. Depending on the release of the switch and the release of the CMS software, you can have all switches connected using TCP/IP, all switches connected using X.25 protocol, or some combination of the two protocols.

For detailed information about how to connect and administer the switch link, see Avaya CMS Switch Connections, Administration, and Troubleshooting, 585-215-876.

Issue 3.3 February 2003 39

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Avaya 585-215-871 manual Connecting to external interfaces, Connecting the switch link

585-215-871 specifications

The Avaya 585-215-871 is a versatile and robust solution designed to cater to the dynamic needs of modern communications. This device is a critical component in Avaya’s extensive lineup, aimed at enhancing collaboration through advanced communication technologies. With an emphasis on flexibility, security, and integration, the 585-215-871 is built for businesses looking to streamline their communication processes.

One of the primary features of the Avaya 585-215-871 is its support for high-definition voice quality, ensuring that conversations are clear and intelligible. This feature is crucial for organizations that rely on phone calls for daily operations, as it significantly reduces misunderstandings and enhances overall communication effectiveness.

Equipped with advanced technology, the Avaya 585-215-871 supports multiple protocols, including SIP (Session Initiation Protocol), which allows for seamless integration with various communication platforms. This flexibility enables businesses to implement or upgrade their communication systems without requiring overhauls of existing infrastructures. Furthermore, the device is compatible with a wide range of Avaya applications, enhancing its functionality and ensuring that businesses can leverage the latest advancements in communication technology.

In terms of security, the Avaya 585-215-871 is designed with encryption and authentication protocols to protect sensitive communication. This is increasingly important in a world where data breaches and unauthorized access are prevalent concerns for businesses of all sizes. By implementing stringent security measures, organizations can safeguard their communications and maintain the integrity of their data.

User experience is also a focal point in the design of the Avaya 585-215-871. The device offers an intuitive interface, making it easy for users to navigate and utilize its features without extensive training. Coupled with programmable keys, users can customize settings to suit their specific needs, thus enhancing productivity and efficiency.

Additionally, the 585-215-871 supports a range of connectivity options, allowing it to be connected to various networks and devices. This level of adaptability makes it an attractive option for businesses looking to future-proof their communication systems while ensuring that they remain connected across diverse platforms.

Overall, the Avaya 585-215-871 stands out as a comprehensive communication solution. Its combination of high-definition voice quality, robust security features, flexible integration capabilities, and user-centric design makes it a valuable asset for any organization looking to enhance its communication strategies.