Peripheral connectivity, Remote console | Avaya 585-215-871 guide

Installation

Peripheral connectivity

The following diagram shows how equipment is connected to the Ultra 5 when a SunSwift card is installed. The callouts are described in Parts list on page 36.

Serial port A is

X.25 switch links

Remote console

Black Box

used for single ACD

RS-449 - RS-232

Telephone line

P

O

J

interface converter

An HSI/P card is used

to remote

Modem

N

for up to four ACDs.

A second HSI/P card

maintenance center

is needed for eight ACDs.

J

Black Box

RS-449 - RS-232

interface converter

For detailed switch link connectivity, see

M

I

CMS Switch Connections, Administration,

and Troubleshooting, 585-215-876

H

HSI/P

System

Console

B

A

SAI/P

To terminals,

Mouse

Keyboard

S

SAI/P

T

expander box

printers, or modems

Sun

(two maximum)

Ultra 5

Computer

Network

hub

For detailed network hub and NTS

C

D

K

connectivity, see CMS Terminals,

System console

Printers, and Modems, 585-215-874

Monitor

SunSwift

External drives and

G

Q

ethernet switch links

Disk drive 1

K

K

K

K

(optional)

Target 0

G

L

L

L

Ethernet port for switch

64-port

16-port

8-port

8-port

Disk drive 2

link, R7 and later

NTS

NTS

NTS

NTS

(optional)

(supports up to eight ACDs)

no parallel

Target 1

port

G

For detailed switch link

To terminals,

To terminals,

connectivity, see CMS Switch

printers,

printers,

To terminals,

Connections, Administration,

modems

modems

Disk drive 3

printers,

and Troubleshooting,

(optional)

585-215-876

modems

Target 2

G

NTS patch panel

(16 RS-232 Ports)

Disk drive 4

(optional)

Parallel

Target 3

printer

G

NTS patch panel

(16 RS-232 Ports)

Tape drive 1

R(required)

Target 4

	G	NTS patch panel
	G	(16 RS-232 Ports)
		(16 RS-232 Ports)

Tape drive 2

(optional)

Target 5

NTS patch panel (16 RS-232 Ports)

To terminals,

printers, modems

ultconp_sunswift.cdr

34 Avaya CMS Sun Ultra 5 Computer Hardware Installation, Maintenance, and Troubleshooting

Image 34

Avaya 585-215-871 manual Peripheral connectivity, Remote console

585-215-871 specifications

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Contents

Avaya Call Management System CMS Avaya Inc All Rights Reserved Preface Prerequisites Procedure SAI/P cards Removing SAI/P drivers and utilities Installing HSI/P cards Replacing an HSI/P card 156 196 193Unpacking the disk drive 193 Opening the computer 194 209Page Reasons for reissue Overview Preface Organization Related documents CMS software documents Upgrade documents Document title Document title Switch documents Hardware documents Administration documents Other documents Documentation Web sites Page Introduction Customer support for the United States Frequently asked questions FAQsSupport Technician support for the United States Installation Procedure Completed Problem Precaution Preparing for installationSafety precautions Wrist or System precautions Required tools Electrical specifications Parameter Value Parameter English value Metric value Physical specificationsEnvironmental specifications Parameter Operating Nonoperating FCC Class B, DOC Class B, Vcci Miscellaneous specificationsClass 2, EN 5502 Class B Unpacking and inventorying the equipment Parts list Features Determining the computer model Prtconf -vp grep SUNW,3 Physical labelingSoftware check Series 3, Model 400 model SUNW,3.25 Rear Panel with SunSwift card Computer layoutFront Panel Familiarize yourself with the layout of the computer Rear Panel with UltraSCSI card Setting up power Peripheral connectivity Remote console Peripheral connectivity Parts list Comcode Connecting the monitor and keyboard Connecting the remote console modem Connecting to external interfaces Connecting the switch link Connecting the serial port expander box SAI/P card SAI/P expander Box Connecting external Scsi devices SunSwift connections Disk drive Scsi devices are addressed as shown in the following tableDevice Address Do not use a target address greater than UltraSCSI connections Left Scsi Connector UniPack Disk Drive Optional Device Address Turning the system on and verifying Post Turning the system on and verifying Post Setenv auto-boot? true Boot -r System reboots Identifying installed PCI cards Usr/platform/‘uname -m‘/sbin/prtdiag -v pg Cms/install/bin/abcadm -r ttyb Setting the remote console modem optionsSportster 33.6 faxmodem Cms/install/bin/abcadm -i -b 9600 ttya Recommended options Paradyne Comsphere 3910 modemOption buttons Setting the options Configuring Factory/AsyncDial Setting the handshake options Setting the DialLine strap group Press the Double Up Arrow Turning the system over for provisioning Page Maintenance This chapter describes the following maintenance procedures Front Panel Computer layoutFamiliarize yourself with the layout of the Ultra Rear Panel with SunSwift card Rear Panel with UltraSCSI card ESD precautions Unplug the AC power cord Overview Procedures in this section include the followingMaintaining PCI cards Required references PCI card configuration Card PCI Slot Comments Installing or removing PCI cards Usr/sbin/shutdown -y -i0 -g0 Add or remove the card as shown in the following figure Prerequisites ProcedureReplacing an UltraSCSI card with a SunSwift card To replace an UltraSCSI card with a SunSwift card Enter Remove the UltraSCSI card. It should be located in PCI slot Tape Drive Adding, moving, or removing an SAI/P card SAI/P cardsIdentifying device entry names for ports on an SAI/P card Adding an SAI/P card To add an SAI/P card Pmadm -l Pmadm -r -p ttysaipslot -r ttyportdesignator Usr/sbin/shutdown -y -i0 -g0 Removing an SAI/P card To remove an SAI/P card To remove the SAI/P software drivers and utilities Enter Removing SAI/P drivers and utilitiesPkgrm SUNWsaip Pkgrm SUNWsaipu Installing HSI/P cards Replacing an HSI/P card Installing the first HSI/P card or a pair of HSI/P cardsTo replace an HSI/P card Log in to the system as root Enter Installing HSI/P software and patches Setting up the switch link for each ACD Adding a second HSI/P card Usr/sbin/shutdown -y -g0 Maintenance Disk drive compatibility with CMS loads Maintaining disk drivesPrerequisites Required references Replacing the primary internal Eide boot disk drive Opening the computer PCI slot Screws Removing the primary internal boot disk drive U5mastercable.cdr Installing the new primary internal disk drive Tip U5masterinstall.cdr Closing the computer Continue with Setting up the disk drives on Turning on the system Adding or replacing the internal Eide data disk drive Unpacking the disk drive Opening the computer PCI slot Screws Removing the secondary internal disk drive Removing the diskette drive Installing new cabling Installing the secondary disk drive Closing the computer System reboots Continue with Setting up the disk drives on Adding or replacing external Scsi disk drives Adding or replacing a disk drive External Scsi devices Following figure shows the Scsi cabling for a SunSwift card Target Address Switch Left Scsi Connector UniPack Disk Drive Optional Device Address Turning on the system Setenv auto-boot? true Boot -r Drive replaced Procedure Setting up the disk drivesDrive added Procedure R3V8 and earlier Partitioning disk drivesR3V9 and later Disk partition values Root 4gb 9658c Scsi 1942 2gb Backup Do not enter a value for partition ST34321A ST34312A Backup 3880c 3878c Partitioning and formatting a disk Available Disk Selections Enter partition Partition menu is displayed Partition Menu Enter partition id tag unassigned Continue with Administering data disk drives on Enter y Message similar to the following is displayed Administering data disk drives Administering new data disks, R3V9 and later Enter the following commands to set the path variables Administering replacement data disks, R3V9 and laterAdministering a new data disk, R3V8 and earlier Df -k /cms Olds -mkfiles cxtydz Pg /olds/md.tab.new Probe-scsi-all reset-all probe-ide Olds -setup cxtydz Olds -mkfiles Administering a replacement data disk, R3V8 and earlierOlds -checkdisks Olds -metadbs File system information for /cms is displayed. For example Nohup olds -setup teeEnter mount /cms This mounts the /cms file system Usr/sbin/shutdown -y -i6 -g0 Continue with one of the following Ulimit unlimited Replacing the CD-ROM drive Opening the computer Replacing the CD-ROM drive Removing and replacing the CD-ROM drive Closing the computer Setenv auto-boot? true Boot Turning on the system Ordering tapes Maintaining tape drivesDescription Tape drive Number of cartridges used Cleaning Each day Interval Cleaning the tape driveDDS4 tape drive SLR5 tape drive XL/XS/DX tape drive Adding, removing, or replacing tape drives Adding or replacing a tape drive Stack of three Continue with Turning on the system on Target Address Switch Left Scsi Connector UniPack Disk Drive Optional Press this side to increase Address number Turning on the system To turn the system on Removing a tape drive Pwd Setenv auto-boot? true Boot -r Checking the current memory size Installing memoryAdding memory and replacing the CPU Prtconf grep Memory Opening the computer PCI slot Screws Adding the DIMMs Dimm bank Slot pairs Checking the new memory size This displays the new memory size Swap -a /cms/swap Adding swap space R3V6 or earlier onlyEnter swap -l References Tools on Redirecting the console using Solaris Using the remote consoleRedirecting the local console to the remote console At the remote console, enter Cms/install/bin/abcadm -c -b 9600 ttybFollowing message is displayed at the remote console Cms/install/bin/abcadm -c local Redirecting the remote console back to the local console Redirecting the console using OpenBoot mode Redirecting the remote console back to the local console Cms/install/bin/abcadm -i -b 9600 ttyb Setenv ttyb-ignore-cd false resetCms/install/bin/abcadm -k To start a port monitor on ttyb, enter Ttyb set to incoming port 9600 baud Tools Using the prtdiag command ATY,GT-C System messages Using the OpenBoot Prom tests OpenBoot Prom firmware testsReset-all Test descriptions Command DescriptionAlias Description Probing IDE devices Probing Scsi devices Setenv auto-boot? true Boot -r Obtest command number OpenBoot diagnostic testsName This command verifies the Nvram operation by Performing a write and read to the Nvram This command moves you in and out of the debug area This command validates both the Eide chip and Eide busSubsystem. This takes several minutes Dimm slot Dimm pair Post diagnostic messagesMemory failure 00000000 0fffffff OpenBoot initialization commands Stop +A Tape drive LED status patterns Diagnosing LED patternsKeyboard LED patterns Caps Compose Scroll Num Meaning Lock Tape drive state Activity FaultSignal Two steady Lights Load or BYPASSFSPROBE=1 export Bypassfsprobe Using SunVTSSun Validation Test Suite VTS Opt/SUNWvts/bin/sunvts Troubleshooting disk drives and CD-ROM drives Operating system address Drive physical location and target Usr/sbin/shutdown -y -i0 -g0 Checking tape status Troubleshooting tape drivesUse the following procedures to troubleshoot tape drives Dev/rmt/0 Dev/rmt/0c Dev/rmt/1 Dev/rmt/1c Dev/rmt/1c No such file or directory Eject cdrom Rebuilding tape device driversDevfsadm -vCc tape -r /a -p /a/etc/pathtoinst Remove the Solaris CD-ROM Loss of power Recovery proceduresPreserving data after a system failure Keyboard becomes unplugged Probe command warnings Reseating HSI/P cards Kill -9 pid Remote console port problemsPs -ef grep sac Usr/lib/saf/sac -t Alarmview -p Test -a Testalarm Opt/cc/install/aot/r1vXxx.x/bin/setupLogerror -e 30001 -d test alarm Alarmresolve -p Test -a Testalarm This enables the alarm Tail -f aomlog Appendix a Factory hardware installation Preparing for factory hardware installation This section includes the following Preparing for factory hardware installation ESD precautions Installing an optional second internal hard drive Opening the computer PCI slot Screws Removing the secondary internal disk drive Removing the diskette drive Installing new cabling Installing the secondary disk drive Closing the computer Installing memory Overview PCI slot Screws Adding the memory modules Closing the computer Installing PCI cards This section consists of the following Installing PCI cards Add or remove the card as shown in the following figure Page Automatic Call BootAccess Memory Distribution ACD Slot Scsi Single-EndedBus Small Computer Index 169 Technician support Tools