Maintenance
80 Avaya CMS Sun Ultra 5 Computer Hardware Installation, Maintenance, and Troubleshooting
Setting up the switch link for each ACD
To change the switch link administration for each ACD:
1. Enter:
cmssvc
The CMS Services menu is displayed.
2. Select the run_cms option.
3. Turn off CMS.
4. Enter:
cmssvc
The CMS Services menu is displayed.
5. Select the swsetup option.
6. Select the ACD that you want to set up.
7. Accept the existing defaults for the following:
●Switch name
●Switch model (release)
●Vector ing
●Expert agent
●Central office disconnect supervision
●Local port
●Remote port
8. Select “X.25” and a specific link number when prompted for the link information.
9. Repeat Step4 through 8 for each ACD that will use the HSI card.
10. Enter:
cmssvc
The CMS Services menu is displayed.
11.Select the run_cms option.
12. Turn on CMS.
13. Test and troubleshoot each switch connection using the procedures in Avaya CMS
Switch Connections, Administration, and Troubleshooting, 585-215-876.
14. Perform a CMSADM file system backup to back up the updated system configuration.
See your CMS software installation, maintenance, and troubleshooting document for
details.