Property management system PMS | Avaya 555-233-116 manual

Property management system (PMS) 19

This chapter provides information on connecting the property management system (PMS) and a terminal, journal printer, or both.

NOTE:

The information in this chapter does not apply to the G700 Media Gateway configurations.

Connecting the property management system (PMS)

A data module and an asynchronous data unit form the interface between the DEFINITY and the property management system (PMS). See Figure 63 and Chapter 4, ‘‘Data modules and asynchronous data units’’, for connection and configuration information.

555-233-116

Issue 4 October 2002 225

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Avaya 555-233-116 manual Property management system PMS, Connecting the property management system PMS

Contents

Release 1.2 555-233-116 Issue 4 October Copyright 2002, Avaya Inc All Rights Reserved Electromagnetic Compatibility EMC Standards SOC/REN European Union Declarations of Conformity Page Contents Extenders for 2-wire DCP endpoints External modems Terminal server installation 121 Definity Inads Malicious call trace 189 Music-on-hold 191 Multimedia communications Products MMCX, MMCH, ESM 207 Connector and cable pinout charts 231 Index 243 Overview About this book On next Internet Telephony Server-Enterprise Hardware Installation Conventions used in this book Admonishments Systems and circuit packs Remove/install circuit packs Physical dimensionsAntistatic protection Standards compliance Security Laser product How to get this book on the WebTrademarks Click Product Documentation Tell us what you think How to get help About this book Issue 4 October 555-233-116 909A/B universal coupler Typical 909A/B universal coupler BSY2/BY2 Typical modular jack pinout Auxiliary power supplies Applications that require auxiliary power Local auxiliary power supply Required safety precautions Sources of auxiliary local power Circuit protection 1145B power supply Mountings Installing the wall mounting 1146 mounting arrangement Installing and wiring the battery Installing the 1146 power distribution unit Installing the expanded power distribution unit Expanded power distribution unit Power-supply LEDs LED Color Meaning Powering up and testing AC and DC power Typical wiring to a terminal Wire the 1146 power distribution unit Repairing short circuits and resetting red LEDs 1151A and 1151A2 power suppliesReplacing the batteries Storing the batteries in inactive units Typical 1151A power supply front Desk mounting Wall mountingStandards compliance Wire DCP endpoints Extenders for 2-wire DCP endpoints Typical connections to a 2-wire DCP workstation Typical DCP extender connections DCP extender, stand alone DCP extender, rack mount Data modules and asynchronous data Units Understanding RS-232 communications Typical connections to a data module Installation procedure Setting 7400A data module hardware options Obtain required equipmentSet hardware options Data module mode selector Data module Setting 7400B data module hardware options Down Connect data modules Connecting a single data module Z77A data mounting Connecting multiple data modules to the system Configuring the 7400A data module Powering up the 7400A Using the 7400A menu system 7400A data module, EIA RS-232 interface circuits Adjusting the control-panel display on the 7400A CI2 Data Signal Rate Select 2 DCE Source Input Setting interface options on 7400A DCE Select an option NEXT/NO or ENTER/YES Setting speed options on 7400A DCE Setting the automatic-answer feature on 7400A DCE Configuring the RS-232 interface on 7400A DCE Setting the break-disconnect option on 7400A DCE Enabling remote loopback testing on 7400A DCE Setting parity on 7400A DCE Enabling remote loopback on 7400A DCE Configuring the ring indicator on 7400A DCE Exiting menus and saving changes on 7400A DCE Enabling test mode on 7400A DCE Configuring the 7400A for modem pooling DTE applications Checking Definity administration on 7400A DCE Setting speed options on 7400A DTE SET AT CONTROL? Configuring the RS-232 interface on 7400A DTE CI2 CH2 ? ? Restoring factory defaults on 7400A DTE Test RESET? Local LOOP/ST? Installing required configuration equipment for the 7400B Configuring the 7400B Data ModuleSelecting command mode on the 7400B Displaying the current configuration on the 7400B Configuring the 7400B for remote administration Restoring factory defaults for the 7400BAt &c1 &d2 q1 s0=1 &w0 &y0 where Exiting command mode on the 7400B Configuring the 7400C HSL high- speed link data moduleSetting the data speed for the 7400C To change the existing speed, press NEXT/NO Configuring the 7400C for a dedicated private line Setting other data options for the 7400C Recommended settings for typical configurations Configuring the 7400D data module Accessing the menus of the 7400D Setting speed options for the 7400D Push the button indicated by the arrow Setting the automatic-answer feature on the 7400D Configuring the RS-232 interface of the 7400D CH = correctSetting? DCD = correctValue ? DTR = correctValue MSEC? SET LL DETECT? Sigls Disc = ON? Configuring the 8400B Plus data module Installing required configuration equipment for the 8400BSelecting 8400B options Configuring the ExpressRoute 1000 data module 128+ 2 + 16 = Typical ExpressRoute 1000 data module connections Administer the data modules Add data-module next Screen 1. Typical system-configuration listing Screen 2. Typical data-module form Z3A2 ADU Asynchronous data units ADU External modems Hardware required when configuring modems Configuring the 3715 for CMS Configuring the 3715 for modem poolingParadyne Comsphere ATY0S10=100S78=2M0E0\N1&W The modem is now configured Configuring the 3810 Plus and 3811 Plus modemsParadyne Comsphere 3810 Plus AT&F&D2&S4\D3S2=128x7V2S7=60S85=1 Understanding the modem controls and displays Configuring the 3910 for CMS Copying factory default settings Creating an editable configuration setLoading the copied default settings Press F1 to select Choose Function Configuring the DTE interface Configuring basic, RS-232 handshakingConfiguring the RS-232 DTR and DSR ready signals Configuring RS-232 RTS and CTS send signals Configuring various control featuresFinishing configuration of the DTE interface Configuring the DTE dialer Opening the DTE Dialer menusSkipping to the result-code options Setting the line rate Configuring the data lineDisabling result codes Exiting the DTE Dialer menu V22b Guard Tone Disable menu heading appears Saving the new configurationExiting the dial line menu Dial Tx Level Permissv -9 menu heading appears Configuring U.S. Robotics modems Robotics modemsChecking the status of the Comsphere 3910 modem Configuring the MT5634ZBA-USB modem AdministrationAccessing the administration form Multi-Tech MT5634ZBA-USB Setting data-transmission parameters Setting dialing parametersSet the Auto-Answer Ring Number field to S0=10 Exiting the form and saving the changes Setting additional, modem-specific parameters Connecting printers using TCP/IP PrintersTask list Testing the switch-to-adjunct link Administering adjunct parametersPMS journal and PMS log printers System printer Setting up an RSP configuration Setting up the switchSetting up the PC Installing RSP Administering RSPDownloading RSP What is the Definity LAN gateway? Definity LAN gateway system7How the DLG application works Mapd DLG How is the DLG application is packaged Co-resident DLG Switch-based connectivity co-resident DLG Definity LAN gateway system Issue 4 October 555-233-116 Switch-to-adjunct LAN connectivity through a terminal server Terminal server installation Distance limits Installing and administering the terminal server Making the connections Cabling diagram Administering the IOLAN+ Setting up HyperTerminal on the computer Administering the IOLAN+ the first timeNavigating the IOLAN+ terminal server Administration Menu Select Admin mode Password and press Enter Reboot Reboot Server Rebooting the IOLAN+ Administering an IOLAN+ port Administering the gateway Name port number or other descriptive name Testing Administering IP node names Potential failure scenarios and repair actionsType change node-names ip and press Return Node Names Administering IP services Session Layer Terminal server installation Issue 4 October 555-233-116 Installing a loopback jack DS1/T1 CPE loopback jack9With a smart jack Without a smart jack Administering the loopback jack Loopback testing with a smart jackTesting the DS1 span from the Icsu to the loopback jack Testing the integrity of the loopback circuit Administering the DS1 for the testChecking the integrity of local equipment Busying out the DS1 circuit pack Clearing the results of previous tests Testing the integrity of data sent over the loop Running the data test Value of the Test cpe-loopbackJack field is Pattern 3-in-24 Condition Solution ConditionSolution Restoring DS1 administration Releasing the DS1 circuit pack Page Network interface at smart jack for a 120A2 or later Icsu Prdfcs7a KLC 555-233-116 Issue 4 October 2002 Prdfcs4a KLC 555-233-116 Issue 4 October 2002 Prdfcs5a KLC Network interface at dumb block for a 120A2 or later Icsu Testing a loopback jack without a smart jack Prdfcs8a KLC 555-233-116 Issue 4 October 2002 Prdfcs6a KLC Page Configurations using fiber multiplexers Isdn converters and adapters10 PRI-to-DASS and PRI-to-DPNSS converters Converters for single-carrier cabinets Typical PRI to BRI converter cabling PRI-to-BRI converter Converters for multi-carrier cabinets Converters for multi-carrier cabinets Isdn converters and adapters Issue 4 October 555-233-116 Set clock options Stratum 3 clock ST3 clock board option switch settings Switch Status/Results Cabling the Stratum 3 clock Typical connections to Stratum 3 clock Stratum 3 clock wiring installation procedure BL/1BL-W/2 Bclkrtn ALRM5B Bclklst ALRM5A Bpwrrtn RREF1 EXTSYN1R CCA02R Typical cabling for busy tone disconnect Busy tone disconnect equipment for Non-U.S. installations12Page Connecting CDR equipment Call detail recording CDR option Settings Sources of administration information Using other equipment as the CDR output devicesConnecting a CDR device Administering CDR parameters Connecting a CDR device CDR System Parameters screen appears ‘‘Downloading RSP’’ ‘‘Installing RSP’’ ‘‘Administering RSP’’ Downloading RSP Page Analog loopback Definity INADS14 Analog loopback connections Partner installation AdministrationType change system-parameters maintenance and press Enter Type add term-ext-group number or next and press Enter Check local regulations regarding this connection method Inads connection with power fail transfer Inads connection European platform Standard reliability High reliability Inads connection without power fail transfer Normal connection Atlas/Spain platform connectionEuropean platform connection Set Partner CO line port all platforms Definity ECS administrationSet automatic line selection outgoing trunk all platforms Set incoming line ringing all platforms Installation test all installations Connectivity for Inads on S8700 S8300 media serversExample of an ART script file Issue 4 October 555-233-116 Malicious call trace Malicious call trace15Page For MCC1, SCC1, CMC1, and G600 Media Gateways Music-on-hold Nonregistered music source Registered music sourcePage For G700 Media Gateways For G700 Media Gateways Music-on-hold Issue 4 October 555-233-116 Background information Paging and announcement Equipment IP trunk IP solutions mode IP configurations LAN Multi-site environment Configuration using the S8700 Media Server with IP connect S8700 Media Server with IP connect Loudspeaker paging without paging adapter Loudspeaker paging with universal coupler Loudspeaker paging access without universal coupler Typical Espa radio paging connections Espa radio paging External ringing Queue warning indicator Loudspeaker paging for G700 Media Gateways Masi for Mmcx Multimedia communications Products MMCX, MMCH, ESM18 Modular jack pin assignment Direction connection Nonsignaling configuration Wideband endpointsMain distribution frame connection Typical nonsignaling wideband configuration Signaling configuration Typical signaling wideband configuration Connect the endpoints Multimedia call handling Mmch Typical multimedia call handling connections Administer the endpoints Administer the systemAdminister one number complex Setup and test the Mmch installation Double click on the PictureTel Live Configure icon Configuring the PictureTel PCS50 Live 50 and PCS100 Troubleshooting PictureTel How to place a PictureTel video call Select restart windows ProShare configuration Troubleshooting ProShare How to place a ProShare video call Vistium configuration How to place a Zydacron video call Zydacron configuration Troubleshooting Zydacron Expansion services modulePlace conversion test call Typical multimedia call handling ESM connections ESM installation Troubleshooting Status esm Status signaling-group List MMIPlace test call Issue 4 October 555-233-116 Property management system PMS Connecting the property management system PMS Using data modules Connecting a terminal and/or journal printer TCP/IP Connecting PMS and printers using PMS, PMS journal, and PMS log printers Using the downloadable reliable session-layer protocol tool Downloading RSP Connector and cable pinout charts BR-R Plug DS1 interface Cable H600-307 50-Pin 15-Pin Color Designation TXT.1 PXR.7 BR-BK 210 311 211 312 212 313 BR-V Cenab TXR.1 CP2SCLK TXR.4 Sclk TXT.7 Page Numerics Index Index 121 Index