Avaya 555-233-116 manual Vistium configuration

Multimedia call handling (MMCH)

Symptom: Cannot accept a multimedia telephone call from off-premises to the single number.

Solution: Under “Aliasing,” enter the data extension number. To do this:

a.Go to the ProShare directory and run the Diagnostics and Utilities program.

b.Double click on the Hardware and ISDN Configuration utility.

c.Choose ISDN Line Configuration.

d.Set Protocol = custom and Manufacturer = AT&T (5ESS). Click on the Accept button.

e.Set Switch = PBX, PBX Type = G3r or G3i (for G3si). Click on the Accept button.

f.Set Phone Call Support = No and click on the Accept button.

g.Set #Phone Numbers = 1, #SPIDs = 0, and Phone Number to the data endpoint extension.

h.Click on the Aliasing button.

i.In the Alias box, enter the data extension number, choose External, click the Add button, click the OK button, and click the Accept button.

Symptom: Get a short break in audio path during first few seconds of a call. This is most noticeable when covering to AUDIX/Voice mail.

Solution: ProShare mutes the audio path when it does a “capabilities exchange” in H.320. This problem is being addressed in later versions of the ProShare software. Contact your Avaya representative for more information.

Vistium configuration

Table 27. Minimum system requirements

Version:	1.03.10 or higher
Minimum Processor Speed:	487/33 MHz, DX2/77
Disk Space:	10 MB
Memory:	8 MB RAM, 17 MB recommended
ISA Expansion Slots (17-bit):	1 slot
Monitor:	VGA, SVGA
Operating System:	Windows™ 3.1x or Windows™ 95

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