Avaya 555-233-116 manual Music-on-hold, For MCC1, SCC1, CMC1, and G600 Media Gateways

Music-on-hold 16

The music-on-hold (MOH) feature allows a caller to hear music when that caller is placed on hold. Depending on the media gateway, music-on-hold can be provided:

■through a two-wire TN2183 analog line circuit pack (or equivalent) or auxiliary trunk circuit pack to a customer-supplied music source on an MCC1, SCC1, CMC1, or G600 Media Gateway.

■through a port on an MM711 Analog Media Module to a customer-supplied music source on a G700 Media Gateway.

For MCC1, SCC1, CMC1, and G600

Media Gateways

Figure 45 shows the connections for music-on-hold, dial dictation, or recorded announcement features when the music source is Federal Communications Commission (FCC) registered (or equivalent). Figure 46 shows the connections when the music source is not FCC-registered (or equivalent).

Local music-on-hold allows one music source. However, if you purchase the multiple music-on-hold (tenant partitioning) feature, you can have up to 100 music sources.

NOTE:

Use the following connection instructions when the music source is not located in the equipment room. If the music source is located in the equipment room, do not route the connections through the information outlet.

555-233-116 Issue 4 October 2002 191