Avaya 555-233-116 Administer the system, Administer the endpoints, Administer one number complex

Multimedia communications products: MMCX, MMCH,

ESM

Administer the system

1.Call INADS and notify the representative that the Multimedia Call Handling (MMCH)? field on page 2 of the customer-options form must be changed to y.

2.Logoff the terminal and then log back on the terminal to see your changes.

Administer the endpoints

1.Log in and enter add data-next<or a valid extension number>.

2.The data module form appears. On page 1 of the form, enter the Data Extension: xxxx, Type: 7500, the Name: user’s name (such as ProShare), and enter y in Multimedia? field.

3.On page 2 of the form, enter n in the XID? field, and enter n in the MIM Support? field and press Enter.

Administer one number complex

1.Identify the voice telephone (DCP set) to associate with the data endpoint. The station record for this voice station must be changed.

2.Type change station station number and press Enter.

3.On screen 1, type the data extension number in the MM Complex Data Ext: field.

4.On screen 2, type y in the H.320 Conversion? field and press Enter.

5.Type y in the Multimedia Early Answer field and press Enter.

Setup and test the MMCH installation

This section provides general setup and testing procedures for the PictureTel, ProShare, Vistium, and Zydacron multimedia endpoints. Use the documentation that accompanies the endpoint equipment for more details.

214 Issue 4 October 2002 555-233-116