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Critical error messages
Critical error messages can indicate some kind of failure. Turning off and then turning on the power might fix the problem. If a critical error persists, the product might require service.
Critical error message-tables
Control panel message | Description | Recommended action | |
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50.1 Fuser Error | The product has experienced an internal | 1. Turn off the power by using the power | |
Turn off then on | hardware error. |
| switch, and then wait at least 30 |
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| seconds. | |
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| 2. | If a surge protector is being used, |
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| remove it. Plug the product directly into |
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| the wall socket. |
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| 3. | Turn on the power and wait for the |
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| product to initialize. |
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| If the error persists, contact HP. See | |
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| www.hp.com/support/LJM1120 or the | |
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| support flyer that came in the product box. | |
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| |
50.2 Fuser Error | The product has experienced an internal | Turn off the power by using the power switch, | |
Turn off then on | hardware error. | wait at least 30 seconds, and then turn on the | |
| power and wait for the product to initialize. | ||
|
| If a surge protector is being used, remove it. | |
|
| Plug the product directly into the wall socket. | |
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| Use the power switch to turn the product on. | |
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| If the error persists, contact HP. See | |
|
| www.hp.com/support/LJM1120 or the | |
|
| support flyer that came in the product box. | |
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| |
50.3 Fuser Error | The product has experienced an internal | Turn off the power by using the power switch, | |
Turn off then on | hardware error. | wait at least 30 seconds, and then turn on the | |
| power and wait for the product to initialize. | ||
|
| If a surge protector is being used, remove it. | |
|
| Plug the product directly into the wall socket. | |
|
| Use the power switch to turn the product on. | |
|
| If the error persists, contact HP. See | |
|
| www.hp.com/support/LJM1120 or the | |
|
| support flyer that came in the product box. | |
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|
| |
50.8 Fuser Error | The product has experienced an internal | Turn off the power by using the power switch, | |
Turn off then on | hardware error. | wait at least 30 seconds, and then turn on the | |
| power and wait for the product to initialize. | ||
|
| If a surge protector is being used, remove it. | |
|
| Plug the product directly into the wall socket. | |
|
| Use the power switch to turn the product on. | |
|
| If the error persists, contact HP. See | |
|
| www.hp.com/support/LJM1120 or the | |
|
| support flyer that came in the product box. | |
|
|
| |
50.9 Fuser Error | The product has experienced an internal | Turn off the power by using the power switch, | |
Turn off then on | hardware error. | wait at least 30 seconds, and then turn on the | |
| power and wait for the product to initialize. | ||
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ENWW |
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