AaBbCc | HP M1120 MFP instruction

Problem	Cause	Solution

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The amount of background toner shading becomes unacceptable.

The media might not meet HP specifications.	Use a different paper with a lighter basis
	weight. See Paper and print media
	on page 31.

The priority input tray might be installed	Make sure that the priority input tray is in
incorrectly.	place.

The print-density setting is too high.	Decrease the print-density setting through
	the print driver. This decreases the amount
	of background shading.

Very dry (low humidity) conditions can	Check the product environment.
increase the amount of background shading.

The print cartridge might be defective. If you	Replace the print cartridge. See Print
are using a non-HP print cartridge, no	cartridge on page 73.
messages appear on the product control
panel.

Toner smears appear on the media.

The media might not meet HP specifications.	Use media that meets HP specifications.

If toner smears appear on the leading edge	Clean the media guides and the paper path.
of the paper, the media guides are dirty, or	See Clean the paper path on page 75.
debris has accumulated in the print path.

The fuser temperature might be too low.	In the printer driver, make sure the
	appropriate media type is selected.
	Use the archive print feature to improve
	toner fusing. See Archive print on page 49.

The toner smears easily when touched.

The product is not set to print on the type of	In the printer driver, select the Paper/
media on which you want to print.	Quality tab and set Paper Type to match
	the type of media on which you are printing.
	Print speed might be slower if you are using
	heavy paper.

The media might not meet HP specifications.	Use media that meets HP specifications.

The paper path might need cleaning.	Clean the paper path. See Clean the paper
	path on page 75.

The power source might be defective.	Plug the product directly into an AC outlet
	instead of into a power strip.

The fuser temperature might be too low.	Use the archive print feature to improve
	toner fusing. See Archive print on page 49.

ENWW	Solve image-quality problems 91

Image 101

HP M1120 MFP manual AaBbCc

Contents

HP LaserJet M1120 MFP Series Page HP LaserJet M1120 MFP Series Trademark Credits Copyright and License Table of contents Print tasks ConnectivityPaper and print media Manage and maintain the product CopyScan Appendix B Service and support Problem solveAppendix a Accessories and ordering information Appendix D Regulatory information Appendix C Specifications131 133 Viii Product basics Base models Network models Product comparison Product features Back view Product walkaroundFront view Serial number and model number location Interface ports Advanced installation Easy installation for WindowsSupported operating systems Supported product software Macintosh software Supported printer drivers Enww Control panel Control-panel walkaround Setup/OK button Use the control-panel menus Control-panel menusControl-panel main menus Menu item Sub-menu item Description Menu Item Description Software for Windows Printer driver Priority for print settingsSupported operating systems for Windows To change the device Open the printer driver and change the print settingsOperating System To change the settings for all Remove software for Windows Software installation types for Windows Embedded Web server network models only Supported utilities for WindowsStatus Alerts software Other Windows components and utilities Enww Use the product with Macintosh Change printer-driver settings for Macintosh Priority for print settings for MacintoshSoftware for Macintosh Supported operating systems for Macintosh Install Macintosh software for networks network models only Software installation types for MacintoshInstall Macintosh software for direct connections USB Embedded Web server network models only Supported utilities for Macintosh Create and use printing presets in Macintosh Use features in the Macintosh printer driverPrint Resize documents or print on a custom paper size Print multiple pages on one sheet of paper in Macintosh Use the Services menu Scanning tasks Scan from the product and HP Director MacintoshUse page-by-page scanning Scan to file Enww Connectivity Connect the product directly to a computer with USB Install the software for the network product Install the product on a network network models onlySupported network protocols Connect the product to the network Enww Paper and print media Understand paper and print media use Supported paper and print media sizes Size Dimensions Priority input tray Tray Media type Special paper or print media guidelines Tray Load paper and print mediaPriority input tray Configure trays for copy jobs Configure trays Print tasks Supported paper types and tray capacity Change the print driver to match the media type and size Windows Get help for any print option Cancel a print job Change print density Change print-quality settingsCreate booklets Print on special media Print a blank first Use different paper and print covers Select a paper size Resize documentsSelect a paper source Select a paper type Save toner Set the print orientationUse watermarks On the Finishing tab, select Print on Both Sides Manually Print on both sides of the paper duplex printing Print on both sides of the paper duplex printing Print multiple pages on one sheet of paper in Windows Archive print Economy settingsEconoMode Enww Copy Use copy Load originalsOne-touch copy Multiple copies Adjust the default copy size Cancel a copy jobReduce or enlarge copies Reduce or enlarge copies for the current job Reduction/enlargement settings Copy settingsAdjust the copy quality for the current job Adjust the default copy quality Adjust the lighter/darker contrast setting Clean the scanner glassAdjust the lighter/darker setting for the current job Adjust the default lighter/darker setting Change copy job print density Define custom copy settingsCopy onto media of different types and sizes Print or copy edge-to-edge Change the default media-type setting Restore the copy-settings defaultsChange the default media-size setting Copy a book Copy a two-sided original to a one-sided document Copy photosDuplex two-sided copy jobs Copying a two-sided original to a two-sided document Scan Scan by using other software Scan by using HP LaserJet Scan WindowsLoad originals for scanning Use scan Scan from a TWAIN-compliant program Canceling a scan jobScan from a WIA-compliant program Windows XP and Vista only Readiris Scan file format Scan settingsScanner resolution and color Clean the scanner glass Resolution and color guidelinesSetting Recommended use Scan quality Enww Scan a book Scan a photo Manage and maintain the product Configuration Description How to printInformation pages Menu map Features Security featuresEmbedded Web server network models only Secure the embedded Web server Check and order supplies Manage suppliesStore supplies HP policy on non-HP supplies Recycle supplies Replace suppliesRedistribute toner Print cartridge Enww Clean the lid backing Clean the productClean the paper path Clean the exterior Firmware updates Problem solve Step Verification step Possible problems Solutions Number Problem-solving checklist Does the product scan to the computer? Alert and warning messages Control-panel messagesAlert and warning message tables Control panel message Description Recommended action Critical error message-tables Critical error messagesFuser Error Turn off then on Engine comm. Error Scanner Error54.1C Error Causes of jams Control-panel display problemsClear jams Clear jams from the input-tray areas Where to look for jams Clear jams Enww Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams Print problems Solve image-quality problemsPrint quality problems General print-quality issues AaBbCc See Print cartridge on Print-media guidelines Media-handling problems Solve print-media problems Paper and print media on Performance problems Prevent copy problems Copy problemsClick Set as Default Printer Open the Printers or Printers and Faxes Image problems See Load paper and print media Copies are blank Sealing tape might not have been Problem Cause Scan problemsSolve scanned-image problems Enww Print-quality checklist Scan-quality problemsPrevent scan-quality problems Solve scan-quality problems Enww Solve direct-connection problems Solve connectivity problemsNetwork problems network models only Resolve communication problems with the network Ping Solve common Macintosh problems Solve software problemsSolve common Windows problems Hardware troubleshooting Software troubleshooting Enww Accessories and ordering information Product name Description Part number Cable and interface accessoriesSupplies Hewlett-Packard limited warranty statement Service and support Customer self repair warranty service Print cartridge limited warranty statement HP service agreements Online ServicesHP Customer Care HP support and information for Macintosh computers HP Customer Care Repacking the device HP maintenance agreementsExtended warranty Specifications Power consumption Physical specificationsElectrical specifications Sound Power Level Declared per ISO 9296 Environmental specificationsAcoustic emissions Recommended Operating Storage Enww Regulatory information Environmental product stewardship program FCC compliance HP LaserJet print supplies PlasticsReturn and recycling instructions United States and Puerto Rico Paper Material Safety Data Sheet Msds For more informationMaterial restrictions Non-US returns Enww Declaration of Conformity Declaration of conformity Laser safety Safety statementsCanadian DOC regulations EMI statement Korea 六价铬 CrVI 溴溴苯 PBB Laser statement for FinlandSubstances table China Enww Enww Glossary Enww Index Enww PPC Enww WIA Msds Page CB537-90946* *CB537-90946