Control-panel messages

The majority of the control-panel messages are intended to guide the user through typical operation. The control-panel messages indicate the status of the current operation, and include a page count on the second line of the display, if appropriate. When the product is receiving print data or scanning commands, control-panel messages indicate this status. In addition, alert messages, warning messages, and critical error messages indicate situations that might require some action.

Alert and warning messages

Alert and warning messages appear temporarily and might require the user to acknowledge the message by pressing OK to resume or by pressing Cancel to cancel the job. With certain warnings, the job might not complete or the print quality might be affected. If the alert or warning message is related to printing and the auto-continue feature is on, the product will attempt to resume the printing job after the warning has appeared for 10 seconds without acknowledgement.

Alert and warning message tables

Control panel message

Description

Recommended action

 

 

 

Device error

The product experienced an internal

This is a warning message only. Job output

Press [OK]

communication error.

might be affected.

 

 

 

 

 

Jam in print paper path

The product has detected a jam in the paper

Clear the jam from the area indicated on the

alternates with

path.

product control panel, and then follow the

 

control-panel instructions. See Clear jams

Open door and clear jam

 

on page 83.

 

 

 

 

 

Page too complex

The product could not print the current page

Press OK to clear the message.

Press [OK]

because of its complexity.

Allow the product to finish the job, or press

 

 

 

Cancel to cancel the job.

 

 

 

Printer jam

The product has detected a jam in the input

Clear the jam from the area indicated on the

clear paper path

trays.

product control panel, and then follow the

 

control panel instructions. See Clear jams

 

 

on page 83.

 

 

 

Settings cleared

The product has cleared job settings.

Re-enter any appropriate job settings.

 

 

 

80 Chapter 11 Problem solve

ENWW