Problem

Cause

Solution

 

 

 

The scan takes too long

The resolution or color level is set too high.

Change the resolution and color settings to

 

 

the correct settings for your job. See

 

 

Scanner resolution and color on page 64.

The software is set to scan in color.

The system default is color, which takes longer to scan even when scanning a monochrome original. If you acquire an image through TWAIN or WIA, you can change the settings so that the original scans in grayscale or black-and-white. See the product software Help for details.

A print job or copy job was sent before you tried to scan.

If someone sent a print job or copy job before you tried to scan, the scan will start if the scanner is not busy. However, because the product and scanner share memory, the scan might be slower.

ENWW

Solve image-quality problems 101

Page 111
Image 111
HP M1120 MFP manual Enww