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HP M1120 MFP manual Where to look for jams, Clear jams from the input-tray areas

Models: M1120 MFP

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Where to look for jams

Jams can occur in these locations:

●In input areas

●In output areas

●In the print-cartridge area

Find and remove the jam by using the instructions on the following pages. If the location of the jam is not obvious, first look inside the product.

Loose toner might remain in the product after a jam. This problem typically resolves itself after a few sheets have been printed.

Clear jams from the input-tray areas

CAUTION: Do not use sharp objects, such as tweezers or needle-nose pliers, to remove jams. Damage caused by sharp objects will not be covered by the warranty.

When removing jammed media, pull the jammed media straight away from the product. Pulling jammed media out of the product at an angle can damage the product.

NOTE: Depending on where the jam is located, some of the following steps might not be necessary.

1.Open the print-cartridge door.

2.Grasp the handle on the print cartridge, and then pull the cartridge straight out to remove it.

84 Chapter 11 Problem solve

ENWW

Image 94

HP M1120 MFP manual Where to look for jams, Clear jams from the input-tray areas

Contents

HP LaserJet M1120 MFP Series Page HP LaserJet M1120 MFP Series Copyright and License Trademark CreditsTable of contents Paper and print media ConnectivityPrint tasks Scan CopyManage and maintain the product Appendix a Accessories and ordering information Problem solveAppendix B Service and support 131 Appendix C SpecificationsAppendix D Regulatory information 133Viii Product basics Product comparison Base models Network modelsProduct features Front view Product walkaroundBack view Interface ports Serial number and model number locationSupported operating systems Easy installation for WindowsAdvanced installation Supported product softwareSupported printer drivers Macintosh softwareEnww Control panel Setup/OK button Control-panel walkaroundControl-panel main menus Control-panel menusUse the control-panel menus Menu item Sub-menu item DescriptionMenu Item Description Software for Windows Supported operating systems for Windows Priority for print settingsPrinter driver Operating System To change the settings for all Open the printer driver and change the print settingsTo change the device Software installation types for Windows Remove software for WindowsStatus Alerts software Supported utilities for WindowsEmbedded Web server network models only Other Windows components and utilitiesEnww Use the product with Macintosh Software for Macintosh Priority for print settings for MacintoshChange printer-driver settings for Macintosh Supported operating systems for MacintoshInstall Macintosh software for direct connections USB Software installation types for MacintoshInstall Macintosh software for networks network models only Supported utilities for Macintosh Embedded Web server network models onlyPrint Use features in the Macintosh printer driverCreate and use printing presets in Macintosh Resize documents or print on a custom paper sizeUse the Services menu Print multiple pages on one sheet of paper in MacintoshUse page-by-page scanning Scan from the product and HP Director MacintoshScanning tasks Scan to fileEnww Connectivity Connect the product directly to a computer with USB Supported network protocols Install the product on a network network models onlyInstall the software for the network product Connect the product to the networkEnww Paper and print media Understand paper and print media use Size Dimensions Priority input tray Tray Supported paper and print media sizesSpecial paper or print media guidelines Media typePriority input tray Load paper and print mediaTray Configure trays Configure trays for copy jobsPrint tasks Change the print driver to match the media type and size Supported paper types and tray capacityGet help for any print option WindowsCancel a print job Create booklets Change print-quality settingsChange print density Print on special media Use different paper and print covers Print a blank firstSelect a paper source Resize documentsSelect a paper size Select a paper typeUse watermarks Set the print orientationSave toner Print on both sides of the paper duplex printing On the Finishing tab, select Print on Both Sides ManuallyPrint on both sides of the paper duplex printing Print multiple pages on one sheet of paper in Windows EconoMode Economy settingsArchive print Enww Copy One-touch copy Load originalsUse copy Multiple copiesReduce or enlarge copies Cancel a copy jobAdjust the default copy size Reduce or enlarge copies for the current jobAdjust the copy quality for the current job Copy settingsReduction/enlargement settings Adjust the default copy qualityAdjust the lighter/darker setting for the current job Clean the scanner glassAdjust the lighter/darker contrast setting Adjust the default lighter/darker settingCopy onto media of different types and sizes Define custom copy settingsChange copy job print density Print or copy edge-to-edgeChange the default media-size setting Restore the copy-settings defaultsChange the default media-type setting Copy a book Duplex two-sided copy jobs Copy photosCopy a two-sided original to a one-sided document Copying a two-sided original to a two-sided document Scan Load originals for scanning Scan by using HP LaserJet Scan WindowsScan by using other software Use scanScan from a WIA-compliant program Windows XP and Vista only Canceling a scan jobScan from a TWAIN-compliant program ReadirisScanner resolution and color Scan settingsScan file format Setting Recommended use Resolution and color guidelinesClean the scanner glass Scan qualityEnww Scan a book Scan a photo Manage and maintain the product Information pages Description How to printConfiguration Menu mapEmbedded Web server network models only Security featuresFeatures Secure the embedded Web serverStore supplies Manage suppliesCheck and order supplies HP policy on non-HP suppliesRedistribute toner Replace suppliesRecycle supplies Print cartridgeEnww Clean the paper path Clean the productClean the lid backing Firmware updates Clean the exteriorProblem solve Problem-solving checklist Step Verification step Possible problems Solutions NumberDoes the product scan to the computer? Alert and warning message tables Control-panel messagesAlert and warning messages Control panel message Description Recommended actionFuser Error Critical error messagesCritical error message-tables Turn off then on54.1C Error Scanner ErrorEngine comm. Error Clear jams Control-panel display problemsCauses of jams Where to look for jams Clear jams from the input-tray areasClear jams Enww Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams Print quality problems Solve image-quality problemsPrint problems General print-quality issuesAaBbCc See Print cartridge on Media-handling problems Print-media guidelinesSolve print-media problems Performance problems Paper and print media onClick Set as Default Printer Copy problemsPrevent copy problems Open the Printers or Printers and FaxesImage problems See Load paper and print media Copies are blank Sealing tape might not have been Solve scanned-image problems Scan problemsProblem Cause Enww Prevent scan-quality problems Scan-quality problemsPrint-quality checklist Solve scan-quality problemsEnww Network problems network models only Solve connectivity problemsSolve direct-connection problems Resolve communication problems with the networkPing Solve common Windows problems Solve software problemsSolve common Macintosh problems Software troubleshooting Hardware troubleshootingEnww Accessories and ordering information Supplies Cable and interface accessoriesProduct name Description Part number Service and support Hewlett-Packard limited warranty statementCustomer self repair warranty service Print cartridge limited warranty statement HP Customer Care Online ServicesHP service agreements HP support and information for Macintosh computersHP Customer Care Extended warranty HP maintenance agreementsRepacking the device Specifications Electrical specifications Physical specificationsPower consumption Acoustic emissions Environmental specificationsSound Power Level Declared per ISO 9296 Recommended Operating StorageEnww Regulatory information FCC compliance Environmental product stewardship programReturn and recycling instructions PlasticsHP LaserJet print supplies United States and Puerto RicoMaterial restrictions Material Safety Data Sheet Msds For more informationPaper Non-US returnsEnww Declaration of conformity Declaration of ConformityCanadian DOC regulations Safety statementsLaser safety EMI statement KoreaSubstances table China Laser statement for Finland六价铬 CrVI 溴溴苯 PBB Enww Enww Glossary Enww Index Enww PPC Enww WIA Msds Page CB537-90946* *CB537-90946