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Manage supplies
Check and order supplies
You can check the supplies status by using the product control panel.
●Amount of cartridge life remaining
●Estimated number of pages remaining
●Number of pages printed
●Other supplies information
If the supplies levels are low, you can order supplies through a local HP dealer, by telephone, or online. Go to www.hp.com/go/ljsupplies to order online.
Store supplies
Follow these guidelines for storing print cartridges:
●Do not remove the print cartridge from its package until you are ready to use it.
CAUTION: To prevent damage, do not expose the print cartridge to light for more than a few minutes.
●Store print cartridges within storage temperature ranges of
●Store the supply in a horizontal position.
●Store the supply in a dark, dry location away from heat and magnetic sources.
HP policy on non-HP supplies
HP fraud hotline
Call the HP fraud hotline if the product indicates that the print cartridge is not an HP print cartridge and you think that it is genuine. HP will help determine if the product is genuine and take steps to resolve the problem.
The print cartridge might not be a genuine HP one if you notice the following issues:
●You are experiencing a large number of problems with the print cartridge.
●The print cartridge does not look like it usually does (for example, the pull tab or the box is different).
In the United States, call
Outside the United States, you can call collect. Dial the operator and ask to place a collect call to this telephone number:
72 Chapter 10 Manage and maintain the product | ENWW |