HP M1120 MFP manual Manage supplies, Check and order supplies, Store supplies, HP fraud hotline

Manage supplies

Check and order supplies

You can check the supplies status by using the product control panel. Hewlett-Packard recommends that you place an order for a replacement print cartridge when Low message for a print cartridge first appears. Use a new, authentic HP print cartridge to obtain the following types of supplies information:

●Amount of cartridge life remaining

●Estimated number of pages remaining

●Number of pages printed

●Other supplies information

If the supplies levels are low, you can order supplies through a local HP dealer, by telephone, or online. Go to www.hp.com/go/ljsupplies to order online.

Store supplies

Follow these guidelines for storing print cartridges:

●Do not remove the print cartridge from its package until you are ready to use it.

CAUTION: To prevent damage, do not expose the print cartridge to light for more than a few minutes.

●Store print cartridges within storage temperature ranges of -20° to 40° C (-4 to 104° F).

●Store the supply in a horizontal position.

●Store the supply in a dark, dry location away from heat and magnetic sources.

HP policy on non-HP supplies

Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. Service or repairs required as a result of using a non-HP supply will not be covered under the warranty.

HP fraud hotline

Call the HP fraud hotline if the product indicates that the print cartridge is not an HP print cartridge and you think that it is genuine. HP will help determine if the product is genuine and take steps to resolve the problem.

The print cartridge might not be a genuine HP one if you notice the following issues:

●You are experiencing a large number of problems with the print cartridge.

●The print cartridge does not look like it usually does (for example, the pull tab or the box is different).

In the United States, call toll-free: 1-877-219-3183.

Outside the United States, you can call collect. Dial the operator and ask to place a collect call to this telephone number: 1-770-263-4745. If you do not speak English, a representative at the HP fraud hotline who speaks your language will assist you. Or, if someone who speaks your language is not available,

72 Chapter 10 Manage and maintain the product ENWW