Ping | HP M1120 MFP manual

Use the command prompt to ping the product from the computer. For example:

ping 192.168.45.39

Ensure that the ping displays round-trip times.

If you are able to ping the product, verify that the IP address configuration for the product is correct on the computer. If it is correct, delete and then add the product again.

If the ping command failed, verify that the network hubs are on, and then verify that the network settings, the product, and the computer are all configured for the same network.

4.Have any software programs been added to the network?

Make sure they are compatible and that they are installed correctly with the correct printer drivers.

5.Are other users able to print?

The problem may be workstation-specific. Check the workstation network drivers, printer drivers, and redirection.

6.If other users are able to print, are they using the same network operating system? Check your system for proper network operating system setup.

ENWW	Solve connectivity problems 105

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HP M1120 MFP manual Ping

Contents

HP LaserJet M1120 MFP Series Page HP LaserJet M1120 MFP Series Trademark Credits Copyright and License Table of contents Paper and print media ConnectivityPrint tasks Scan CopyManage and maintain the product Appendix a Accessories and ordering information Problem solveAppendix B Service and support 133 Appendix C SpecificationsAppendix D Regulatory information 131 Viii Product basics Base models Network models Product comparison Product features Front view Product walkaroundBack view Serial number and model number location Interface ports Supported product software Easy installation for WindowsAdvanced installation Supported operating systems Macintosh software Supported printer drivers Enww Control panel Control-panel walkaround Setup/OK button Menu item Sub-menu item Description Control-panel menusUse the control-panel menus Control-panel main menus Menu Item Description Software for Windows Supported operating systems for Windows Priority for print settingsPrinter driver Operating System To change the settings for all Open the printer driver and change the print settingsTo change the device Remove software for Windows Software installation types for Windows Other Windows components and utilities Supported utilities for WindowsEmbedded Web server network models only Status Alerts software Enww Use the product with Macintosh Supported operating systems for Macintosh Priority for print settings for MacintoshChange printer-driver settings for Macintosh Software for Macintosh Install Macintosh software for direct connections USB Software installation types for MacintoshInstall Macintosh software for networks network models only Embedded Web server network models only Supported utilities for Macintosh Resize documents or print on a custom paper size Use features in the Macintosh printer driverCreate and use printing presets in Macintosh Print Print multiple pages on one sheet of paper in Macintosh Use the Services menu Scan to file Scan from the product and HP Director MacintoshScanning tasks Use page-by-page scanning Enww Connectivity Connect the product directly to a computer with USB Connect the product to the network Install the product on a network network models onlyInstall the software for the network product Supported network protocols Enww Paper and print media Understand paper and print media use Supported paper and print media sizes Size Dimensions Priority input tray Tray Media type Special paper or print media guidelines Priority input tray Load paper and print mediaTray Configure trays for copy jobs Configure trays Print tasks Supported paper types and tray capacity Change the print driver to match the media type and size Windows Get help for any print option Cancel a print job Create booklets Change print-quality settingsChange print density Print on special media Print a blank first Use different paper and print covers Select a paper type Resize documentsSelect a paper size Select a paper source Use watermarks Set the print orientationSave toner On the Finishing tab, select Print on Both Sides Manually Print on both sides of the paper duplex printing Print on both sides of the paper duplex printing Print multiple pages on one sheet of paper in Windows EconoMode Economy settingsArchive print Enww Copy Multiple copies Load originalsUse copy One-touch copy Reduce or enlarge copies for the current job Cancel a copy jobAdjust the default copy size Reduce or enlarge copies Adjust the default copy quality Copy settingsReduction/enlargement settings Adjust the copy quality for the current job Adjust the default lighter/darker setting Clean the scanner glassAdjust the lighter/darker contrast setting Adjust the lighter/darker setting for the current job Print or copy edge-to-edge Define custom copy settingsChange copy job print density Copy onto media of different types and sizes Change the default media-size setting Restore the copy-settings defaultsChange the default media-type setting Copy a book Duplex two-sided copy jobs Copy photosCopy a two-sided original to a one-sided document Copying a two-sided original to a two-sided document Scan Use scan Scan by using HP LaserJet Scan WindowsScan by using other software Load originals for scanning Readiris Canceling a scan jobScan from a TWAIN-compliant program Scan from a WIA-compliant program Windows XP and Vista only Scanner resolution and color Scan settingsScan file format Scan quality Resolution and color guidelinesClean the scanner glass Setting Recommended use Enww Scan a book Scan a photo Manage and maintain the product Menu map Description How to printConfiguration Information pages Secure the embedded Web server Security featuresFeatures Embedded Web server network models only HP policy on non-HP supplies Manage suppliesCheck and order supplies Store supplies Print cartridge Replace suppliesRecycle supplies Redistribute toner Enww Clean the paper path Clean the productClean the lid backing Clean the exterior Firmware updates Problem solve Step Verification step Possible problems Solutions Number Problem-solving checklist Does the product scan to the computer? Control panel message Description Recommended action Control-panel messagesAlert and warning messages Alert and warning message tables Turn off then on Critical error messagesCritical error message-tables Fuser Error 54.1C Error Scanner ErrorEngine comm. Error Clear jams Control-panel display problemsCauses of jams Clear jams from the input-tray areas Where to look for jams Clear jams Enww Clear jams from the output bin Clear jams from the print-cartridge area Avoid repeated jams General print-quality issues Solve image-quality problemsPrint problems Print quality problems AaBbCc See Print cartridge on Print-media guidelines Media-handling problems Solve print-media problems Paper and print media on Performance problems Open the Printers or Printers and Faxes Copy problemsPrevent copy problems Click Set as Default Printer Image problems See Load paper and print media Copies are blank Sealing tape might not have been Solve scanned-image problems Scan problemsProblem Cause Enww Solve scan-quality problems Scan-quality problemsPrint-quality checklist Prevent scan-quality problems Enww Resolve communication problems with the network Solve connectivity problemsSolve direct-connection problems Network problems network models only Ping Solve common Windows problems Solve software problemsSolve common Macintosh problems Hardware troubleshooting Software troubleshooting Enww Accessories and ordering information Supplies Cable and interface accessoriesProduct name Description Part number Hewlett-Packard limited warranty statement Service and support Customer self repair warranty service Print cartridge limited warranty statement HP support and information for Macintosh computers Online ServicesHP service agreements HP Customer Care HP Customer Care Extended warranty HP maintenance agreementsRepacking the device Specifications Electrical specifications Physical specificationsPower consumption Recommended Operating Storage Environmental specificationsSound Power Level Declared per ISO 9296 Acoustic emissions Enww Regulatory information Environmental product stewardship program FCC compliance United States and Puerto Rico PlasticsHP LaserJet print supplies Return and recycling instructions Non-US returns Material Safety Data Sheet Msds For more informationPaper Material restrictions Enww Declaration of Conformity Declaration of conformity EMI statement Korea Safety statementsLaser safety Canadian DOC regulations Substances table China Laser statement for Finland六价铬 CrVI 溴溴苯 PBB Enww Enww Glossary Enww Index Enww PPC Enww WIA Msds Page CB537-90946* *CB537-90946